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Exploring knowledge sharing in distributed organisations: report on research in progress (2002)
Presentation / Conference Contribution
Hall, H. (2002, September). Exploring knowledge sharing in distributed organisations: report on research in progress. Presented at KMSS 2002

Published academic research and reported practice in the professional press indicate that social capital is a driver of knowledge management. This paper reports on progress to date on part of a project that examines the role of social capital in know... Read More about Exploring knowledge sharing in distributed organisations: report on research in progress.

New knowledge and micro-level online organization: 'communities of practice' as a development framework (2002)
Presentation / Conference Contribution
Davenport, E., & Hall, H. (2001, January). New knowledge and micro-level online organization: 'communities of practice' as a development framework. Presented at Proceedings of the 34th Annual Hawaii International Conference on System Sciences

The role of communities of practice in knowledge creation is recognized in a number of contexts. The authors take a socio-technical perspective and identify four characteristics of such communities: situated learning, situated action, distributed cog... Read More about New knowledge and micro-level online organization: 'communities of practice' as a development framework.

Social exchange for knowledge exchange (2001)
Presentation / Conference Contribution
Hall, H. (2001, April). Social exchange for knowledge exchange. Presented at Managing knowledge: conversations and critiques

The factors that motivate people to codify and share knowledge for the benefit of others have
been identified as a priority area for individual companies (Smith & Farquhar, 2000, p. 27).
They represent the most commonly discussed topic amongst prac... Read More about Social exchange for knowledge exchange.

Describing team work with activity theory (2001)
Journal Article
Turner, P., & Turner, S. (2001). Describing team work with activity theory. Cognition, Technology and Work, 3, 127-139. https://doi.org/10.1007/pl00011528

The proposal that activity theory might serve as a model or theory for computer-supported cooperative working remains an open question. Here we demonstrate the usefulness of activity theory in elucidating a series of small group software design meeti... Read More about Describing team work with activity theory.

Knowledge management; semantic drift or conceptual shift? (2000)
Journal Article
Davenport, E., & Cronin, B. (2000). Knowledge management; semantic drift or conceptual shift?. Journal of Education for Library and Information Science, 41(4), 294-306. https://doi.org/10.2307/40324047

This paper offers an exploration of knowledge management (KM), a concept only partially understood in domains that use the term. Three such domains are described: library and information science (LIS), business administration, and organization theory... Read More about Knowledge management; semantic drift or conceptual shift?.

Exploring the e-consumer experience: The case of the virtual economy (2000)
Presentation / Conference Contribution
Horton, K., Hall, H., Davenport, E., & Rosenbaum, H. (2000, November). Exploring the e-consumer experience: The case of the virtual economy. Presented at 3rd International Conference (IeC2000): Innovation Through Electronic Commerce

Knowledge management in higher education. (2000)
Book Chapter
Cronin, B., & Davenport, E. (2000). Knowledge management in higher education. In G. Bernbom (Ed.), Information Alchemy: The Art and Science of Knowledge Management (25-42). Jossey-Bass

Costs and prices in the digital age (2000)
Presentation / Conference Contribution
Davenport, E. (2000, February). Costs and prices in the digital age. Paper presented at the Electronic Library

No abstract available.

The construction of knowledge in business. (1999)
Presentation / Conference Contribution
Davenport, E. (1999, December). The construction of knowledge in business. Paper presented at Knowledge Management

No abstract available.

Political parties, democracy and the new information and communication technologies: theorising the relationships (1999)
Journal Article
Löfgren, K., & Smith, C. F. (1999). Political parties, democracy and the new information and communication technologies: theorising the relationships. Working paper / Faculty of Business, Glasgow Caledonian University,

As a result of the increased public penetration of the Internet and other forms of electronic networks in western liberal democracies there has, for some years now, been a growing academian interest in technologically mediated practices within politi... Read More about Political parties, democracy and the new information and communication technologies: theorising the relationships.

Networked information: dealing with overload. (1998)
Presentation / Conference Contribution
Hall, H. (1997, November). Networked information: dealing with overload. Presented at LACIG Scotland

In support of peak performance all organisations require optimal information: information that arrives at the right time and in the right format, matching the quality requirements of its potential users (Marcusohn, 1995). In contrast to this, a super... Read More about Networked information: dealing with overload..

The role of information in the design of CSCW. (1998)
Presentation / Conference Contribution
Turner, P., Turner, S., & Horton, J. (1998, May). The role of information in the design of CSCW. Presented at International Conference on the Design of Cooperative Systems

Resetting the compass for the business information landscape (1998)
Journal Article
Hall, H., & Burke, M. E. (1998). Resetting the compass for the business information landscape. Business Information Review, 15(1), 22-26. https://doi.org/10.1177/0266382984236605

Kaye (1991) recognised the crucial importance of providing new business information managers with an understanding of business per se, as well as the actual sources used in its support. He set the context for the early 1990s in Information and busine... Read More about Resetting the compass for the business information landscape.

Towards a cooperative software agent. (1994)
Book Chapter
Smyth, M. (1994). Towards a cooperative software agent. In J. H. Connolly, & E. A. Edmonds (Eds.), The Kluwer International Series on Computer Supported Cooperative Work; Spaces, Spatiality and Technology (1-11). Springer-Verlag. https://doi.org/10.1007/978-1-4471-2035-3_1

This chapter introduces the concept of software agents and focuses on their impact at the level of the user interface, particularly the relationship between the level of task action undertaken by agents and their corresponding representation to the u... Read More about Towards a cooperative software agent..