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A rewarding experience? Exploring how crowdfunding is affecting music industry business models (2016)
Journal Article
Gamble, J. R., Brennan, M., & McAdam, R. (2016). A rewarding experience? Exploring how crowdfunding is affecting music industry business models. Journal of Business Research, 70, 25-36. https://doi.org/10.1016/j.jbusres.2016.07.009

This paper provides an exploratory study of how rewards-based crowdfunding affects business model development for music industry artists, labels and live sector companies. The empirical methodology incorporated a qualitative, semi-structured, three-s... Read More about A rewarding experience? Exploring how crowdfunding is affecting music industry business models.

Social layers of customer-to-customer value co-creation (2013)
Journal Article
Rihova, I., Buhalis, D., Moital, M., & Gouthro, M. B. (2013). Social layers of customer-to-customer value co-creation. Journal of Service Management, 24(5), 553-566. https://doi.org/10.1108/JOSM-04-2013-0092

Purpose – Approached from the customer-dominant (C-D) logic perspective, this paper aims to extend current value co-creation discussions by providing conceptual insights into co-creation within customers' social sphere. Focusing on socially dense co... Read More about Social layers of customer-to-customer value co-creation.

Call centres and incapacity benefit claimants in the North West of England: a study from the Greater Manchester area. (2008)
Journal Article
Cabras, I. (2008). Call centres and incapacity benefit claimants in the North West of England: a study from the Greater Manchester area. Economic and Industrial Democracy, 29, 249-273. https://doi.org/10.1177/0143831X07088543

During the last decade, several initiatives have been undertaken by the British government in an attempt to reduce the number of incapacity benefit claimants. The principal objective is to encourage long-term economically inactive people to enter int... Read More about Call centres and incapacity benefit claimants in the North West of England: a study from the Greater Manchester area..

Differentiation and tourism destination development: Small business success in a close-knit community (2008)
Journal Article
Lynch, P. A., Tinsley, R., & Lynch, P. (2008). Differentiation and tourism destination development: Small business success in a close-knit community. Tourism and Hospitality Research, 8(3), 161-177. https://doi.org/10.1057/thr.2008.26

This paper considers small tourism business relations within a rural tourism destination. They are examined within the context of small business (predominantly hospitality-based) networks and their contribution to destination development. A cultural... Read More about Differentiation and tourism destination development: Small business success in a close-knit community.