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New knowledge and micro-level online organization: 'communities of practice' as a development framework

Davenport, E.; Hall, H.

Authors

E. Davenport

H. Hall



Contributors

R Sprague
Editor

Abstract

The role of communities of practice in knowledge creation is recognized in a number of contexts. The authors take a socio-technical perspective and identify four characteristics of such communities: situated learning, situated action, distributed cognition and social infrastructure. These are combined into a loosely normative framework to define and analyze communities of practice at the level of online micro-organization. The framework is applied to three development projects: a reference service, a virtual enterprise initiative and a simulation of an electronic shopping mall. The authors discuss its potential in explaining and stimulating new knowledge in micro-level online work environments

Citation

Davenport, E., & Hall, H. (2001, January). New knowledge and micro-level online organization: 'communities of practice' as a development framework. Presented at Proceedings of the 34th Annual Hawaii International Conference on System Sciences

Conference Name Proceedings of the 34th Annual Hawaii International Conference on System Sciences
Start Date Jan 6, 2001
End Date Jan 6, 2001
Publication Date Aug 7, 2002
Deposit Date Jul 5, 2010
Publicly Available Date Jul 5, 2010
Publisher Institute of Electrical and Electronics Engineers
Peer Reviewed Peer Reviewed
Volume 4
Book Title Proceedings of the 34th Annual Hawaii International Conference on System Sciences
ISBN 0769509819
DOI https://doi.org/10.1109/hicss.2001.926353
Keywords "Communities of practice"; knowledge management; organizational knowledge; online organization;
Public URL http://researchrepository.napier.ac.uk/id/eprint/3277
Publisher URL http://doi.ieeecomputersociety.org/10.1109/HICSS.2001.926353
Contract Date Jul 5, 2010

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