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Evaluating a tacit knowledge sharing initiative: a case study (2012)
Journal Article
Gubbins, C., Corrigan, S., Garavan, T. N., O'Connor, C., Leahy, D., Long, D., & Murphy, E. (2012). Evaluating a tacit knowledge sharing initiative: a case study. European Journal of Training and Development, 36(8), 827-847. https://doi.org/10.1108/03090591211263558

Purpose – This paper aims to present a case study illustrating the issues involved in the tacit knowledge conversion process and to determine whether such conversion delivers value to the organisation in terms of business value and return on investm... Read More about Evaluating a tacit knowledge sharing initiative: a case study.

Attributes of innovative companies in diverse innovation typologies (2012)
Journal Article
Lewrick, M., & Raeside, R. (2012). Attributes of innovative companies in diverse innovation typologies. International journal of entrepreneurship and innovation management, 15(3), 159. https://doi.org/10.1504/ijeim.2012.046598

The subject of the study reported in this paper is the exploration of companies' attributes, which discuss the impact of core companies' characteristics towards innovation in diverse innovation typologies, for both incremental and radical innovations... Read More about Attributes of innovative companies in diverse innovation typologies.

Fundamentals of human resource development. (2012)
Book
McGuire, D., Garavan, T., & Dooley, L. (2012). Fundamentals of human resource development. SAGE Publications. https://doi.org/10.4135/9781446261750

Encompassing management, psychology, economics, adult education and more, Human Resource Development (HRD) has emerged as one of the most multifaceted areas of business and management in recent years.
The collections’ well renowned editors reflect t... Read More about Fundamentals of human resource development..

Value Chain Management: An Illustration using Variability Mapping and Decision Frontier Analysis. (2012)
Preprint / Working Paper
Pearson, M. Value Chain Management: An Illustration using Variability Mapping and Decision Frontier Analysis

A simple value chain is modeled by a contractor (dual operator) making an agreement with a customer (primal operator) to complete a project in a number of stages monitored within a certain agreed time scale. The customer defines the demand (D) for se... Read More about Value Chain Management: An Illustration using Variability Mapping and Decision Frontier Analysis..

Emerging Markets: VFBOP 2.0 and the Effect of Co-Venturing. (2012)
Presentation / Conference Contribution
Williams, J., & Omar, M. (2012, July). Emerging Markets: VFBOP 2.0 and the Effect of Co-Venturing. Presented at Marketing: catching the technology wave -Academy of Marketing Conference 2012

Emerging markets are diverse and can require separate market entry and market development strategies. This paper will look at these opportunities through the lenses of four concepts: the Bottom of the Pyramid (Prahalad & Hart, 2002; London & Hart, 20... Read More about Emerging Markets: VFBOP 2.0 and the Effect of Co-Venturing..

Regional monitoring and individual demand for skills development for low skilled employees. (2012)
Book Chapter
McQuaid, R. W. (2012). Regional monitoring and individual demand for skills development for low skilled employees. In C. Larsen, R. Hasberg, J. Schmid, E. Atin, & J. Brzozowski (Eds.), Skills monitoring in European regions and localities (220-223). Rainer Hampp Verlag

This paper considers some issues in monitoring the regional demand of individuals for skills development, using Scotland in the UK as an illustration. The UK Commission for Employment and Skills, a non-departmental public body, (UKCES, 2010) found th... Read More about Regional monitoring and individual demand for skills development for low skilled employees..

Using qualitative methodologies to understand behaviour change (2012)
Journal Article
Logie-MacIver, L., Piacentini, M. G., & Eadie, D. (2012). Using qualitative methodologies to understand behaviour change. Qualitative Market Research: An International Journal, 15, 70-86. https://doi.org/10.1108/13522751211192008

Purpose – The purpose of this paper is to explore the use of qualitative approaches to add depth and insight to understanding concerning the issues involved when consumers try to make changes in their behaviour. The context of this study is people tr... Read More about Using qualitative methodologies to understand behaviour change.

Training and development roles and structures in European call centers: the Influence of strategic choice, Institutional and coevolutionary processes (2012)
Journal Article
Garavan, T. N., Cross, C., Wilson, J., & Carbery, R. (2012). Training and development roles and structures in European call centers: the Influence of strategic choice, Institutional and coevolutionary processes. Thunderbird International Business Review, 54, 875-890. https://doi.org/10.1002/tie.21509

The global call center sector has emerged as a vibrant and economically successful industry in recent decades. Training and development of employees is acknowledged as a key component of call center strategy in facilitating the utilization of new tec... Read More about Training and development roles and structures in European call centers: the Influence of strategic choice, Institutional and coevolutionary processes.

Global talent management in science-based firms: an exploratory investigation of the pharmaceutical industry during the global downturn (2012)
Journal Article
Garavan, T. N. (2012). Global talent management in science-based firms: an exploratory investigation of the pharmaceutical industry during the global downturn. International Journal of Human Resource Management, 23, 2428-2449. https://doi.org/10.1080/09585192.2012.668385

This paper investigates global talent management (GTM) in science-based firms during the global downturn. Literature on the resource-based view, the best-fit perspective and resource dependency theory is used to frame a qualitative study of nine glob... Read More about Global talent management in science-based firms: an exploratory investigation of the pharmaceutical industry during the global downturn.

Risk management capability building in SMEs: a social capital perspective (2012)
Journal Article
Gao, S. S., Sung, M. C., & Zhang, J. (2012). Risk management capability building in SMEs: a social capital perspective. International Small Business Journal, 1-24. https://doi.org/10.1177/0266242611431094

This article addresses the under-researched issue of risk management (RM) and risk management capability building in small and medium sized enterprise (SMEs). It draws upon theories of social capital to explain enablers and obstacles for RM capabilit... Read More about Risk management capability building in SMEs: a social capital perspective.

Ideas that work: mobilizing Australian workers using a discourse of rights. (2012)
Journal Article
Ainsworth, S., Cutcher, L., & Thomas, R. (2012). Ideas that work: mobilizing Australian workers using a discourse of rights. International Journal of Human Resource Management, https://doi.org/10.1080/09585192.2012.666259

In this paper we focus on a potential mechanism for revitalizing unions’ influence as broader political actors: their use of familiar and appealing discourses to frame political campaigns. Through a discursive analysis of campaign texts, we show how... Read More about Ideas that work: mobilizing Australian workers using a discourse of rights..

Health and Wellbeing of Employees in Employee Owned Businesses (2012)
Report
McQuaid, R., Hollywood, E., Bond, S., Canduela, J., Richard, A., & Blackledge, G. (2012). Health and Wellbeing of Employees in Employee Owned Businesses. Scotland: Employee Ownership Association

This research examines the relationship between working for an employee owned business and the levels of health and wellbeing among employees. It was carried out by the Employment Research
Institute (ERI) and commissioned by the Employee Ownership... Read More about Health and Wellbeing of Employees in Employee Owned Businesses.

An investigation of knowledge transfer practices within the Muslim business community in Edinburgh (2012)
Thesis
Fascia, M. An investigation of knowledge transfer practices within the Muslim business community in Edinburgh. (Thesis). Edinburgh Napier University. http://researchrepository.napier.ac.uk/id/eprint/6046

This study seeks to understand knowledge transfer practices within the Muslim business community in Edinburgh. It investigates how knowledge transfer practices are managed on a day to day basis, examines the route of development and justification for... Read More about An investigation of knowledge transfer practices within the Muslim business community in Edinburgh.

Building customer loyalty in online retailing: The role of relationship quality (2012)
Journal Article
Rafiq, M., Fulford, H., & Lu, X. (2013). Building customer loyalty in online retailing: The role of relationship quality. Journal of Marketing Management, 29(3-4), 494-517. https://doi.org/10.1080/0267257x.2012.737356

This paper examines the challenge of building customer loyalty in the e-tailing environment. It examines the role of relationship quality (RQ) in the formation of customer loyalty in Internet retailing. In a departure from existing research, RQ is tr... Read More about Building customer loyalty in online retailing: The role of relationship quality.

Product-Service Systems Design Using Stakeholders’ Information (2012)
Presentation / Conference Contribution
Annamalai Vasantha, G. V., Hussain, R., Cakkol, M., & Roy, R. (2012, March). Product-Service Systems Design Using Stakeholders’ Information. Presented at 22nd CIRP International Design Conference

Product-Service System (PSS) provides added value to customers through integrated product and service offerings. Currently, the development of PSS solutions is ad hoc and the roles and involvement of stakeholders at the various stages of PSS developm... Read More about Product-Service Systems Design Using Stakeholders’ Information.

An exploration of the core dynamics of business leadership through the metaphor of equine herd leadership (2012)
Thesis
Benson, D. C. An exploration of the core dynamics of business leadership through the metaphor of equine herd leadership. (Thesis). Edinburgh Napier University. http://researchrepository.napier.ac.uk/id/eprint/5697

This cross-disciplinary qualitative research identifies the hidden dynamics, mechanisms and structures forming the core process of leadership, employing an equine-herd metaphor to exclude the complexities generated by the workplace environment. To de... Read More about An exploration of the core dynamics of business leadership through the metaphor of equine herd leadership.

A Methodology For Simulation Conceptual Modelling That Embeds The SCOR Process Reference Model (2012)
Presentation / Conference Contribution
Weaver, M. (2012, September). A Methodology For Simulation Conceptual Modelling That Embeds The SCOR Process Reference Model. Paper presented at 55th Annual Conference of the OR Society

A seven phase methodology is presented for simulation conceptual modelling that combines a prescribed procedure with domain-specific knowledge embedded in the form of the Supply Chain Operations Reference (SCOR) model. The paper builds upon previous... Read More about A Methodology For Simulation Conceptual Modelling That Embeds The SCOR Process Reference Model.

The Value Flame at the Base of the Pyramid (VFBOP): Identifying and Creating a Valuable Market (2012)
Book Chapter
Williams, J., Omar, M., & Rajadhyaksha, U. (2012). The Value Flame at the Base of the Pyramid (VFBOP): Identifying and Creating a Valuable Market. In K. S. Swan, & S. Zou (Eds.), Interdisciplinary Approaches to Product Design, Innovation, & Branding in International Marketing (267-279). Emerald. https://doi.org/10.1108/S1474-7979%282012%290000023017

Addressing potential markets in emerging countries is an important development in international marketing, and over the last decade research has been energized by the model of the Bottom of the Pyramid (BOP). More recently the focus has shifted away... Read More about The Value Flame at the Base of the Pyramid (VFBOP): Identifying and Creating a Valuable Market.

Performance Management of suppliers of outsourcing projects in the Financial Services Industry. (2012)
Presentation / Conference Contribution
MacKerron, G., Kumar, M., & Benedikt, A. (2012, July). Performance Management of suppliers of outsourcing projects in the Financial Services Industry. Paper presented at 4th World P&OM Conference and 19th International EurOMA Conference

This study investigates the characteristics of an effective performance management framework for outsourcing projects in a UK-based financial services organisation and how this can contribute to the sustainable success of its outsourcing project arra... Read More about Performance Management of suppliers of outsourcing projects in the Financial Services Industry..