An activity theoretic approach to surfacing evaluation issues. (2002)
Journal Article
Turner, P., & Turner, S. (2002). An activity theoretic approach to surfacing evaluation issues. Journal of applied systems studies : methodologies and applications for systems approaches, 3, 134-155

We introduce activity theory and the role of contradictions as a basis for making visible the structure and dynamics of work systems. Then, by way of a case study set in a national counter-fraud agency, we demonstrate how activity theory supports an... Read More about An activity theoretic approach to surfacing evaluation issues..