Phil Turner
An activity theoretic approach to surfacing evaluation issues.
Turner, Phil; Turner, Susan
Authors
Susan Turner
Abstract
We introduce activity theory and the role of contradictions as a basis for making visible the structure and dynamics of work systems. Then, by way of a case study set in a national counter-fraud agency, we demonstrate how activity theory supports an understanding of an information system in context. Finally, we show how an analysis of contradictions – which are a key element of a current formulation of activity theory and constitute opportunities for growth and development – can surface complex, interrelated issues for subsequent post-hoc evaluation.
Citation
Turner, P., & Turner, S. (2002). An activity theoretic approach to surfacing evaluation issues. Journal of applied systems studies : methodologies and applications for systems approaches, 3, 134-155
| Journal Article Type | Article |
|---|---|
| Publication Date | Jan 1, 2002 |
| Deposit Date | May 23, 2008 |
| Print ISSN | 1466-7738 |
| Peer Reviewed | Peer Reviewed |
| Volume | 3 |
| Pages | 134-155 |
| Keywords | Activity theory; Contradictions; Work structures; Work dynamics; Case study; Information systems; |
| Public URL | http://researchrepository.napier.ac.uk/id/eprint/1785 |
| Publisher URL | http://www.cisp-publishing.com/jass.html |