Sociological impressionism in a hospitality context (2005)
Journal Article
Lynch, P. (2005). Sociological impressionism in a hospitality context. Annals of Tourism Research, 32(3), 527-548. https://doi.org/10.1016/j.annals.2004.09.005

Qualitative research approaches in hospitality are underdeveloped. As a contribution to addressing this shortcoming, sociological impressionism—a form of autobiographical sociology—is described and associated issues are examined. The methodological d... Read More about Sociological impressionism in a hospitality context.

Host-Guest Dating: The Potential of Improving the Customer Experience Through Host-Guest Psychographic Matching (2005)
Journal Article
Tucker, H., & Lynch, P. (2005). Host-Guest Dating: The Potential of Improving the Customer Experience Through Host-Guest Psychographic Matching. Journal of Quality Assurance in Hospitality and Tourism, 5(2-4), 11-32. https://doi.org/10.1300/j162v05n02_02

This article argues for the potential use of lifestyle segmentation in order to achieve psychographic matching between hosts and guests in Bed and Breakfast and homestay accommodation. The discussion draws on research conducted in home-hosted accommo... Read More about Host-Guest Dating: The Potential of Improving the Customer Experience Through Host-Guest Psychographic Matching.