Lean universities. (2016)
Book Chapter
Yorkstone, S. (2016). Lean universities. In T. Netland, & D. J. Powell (Eds.), The Routledge Companion to Lean Management. Routledge

This chapter examines lean implementation in higher education (HE) institutions. There is evidence of lean initiatives beginning in HE in the US in the early 2000s; there is also some evidence of business process improvement activity before this time... Read More about Lean universities..

Navigating The Labyrinth: A best practice guide for facilitating change
Preprint / Working Paper
Tjeldnes, S. A., & Yorkstone, S. Navigating The Labyrinth: A best practice guide for facilitating change. Edinburgh/ Tromsø, Norway

Facilitation skills have been identified as key to successful improvement initiatives in Higher Education. Why is this? What makes for good facilitation? Are there models of facilitation for improvement? Does good facilitation differ in different nat... Read More about Navigating The Labyrinth: A best practice guide for facilitating change.