Initiating e-Participation Through a Knowledge Working Network (2006)
Presentation / Conference Contribution
Rasmussen, L., Davenport, E., & Horton, K. (2006, October). Initiating e-Participation Through a Knowledge Working Network

The authors present a study of e-participation within a public sector agency (PSA), where a number of knowledge management initiatives have been introduced since the inception of the UK 'Modernising government' programme of 1999. The agency has attem... Read More about Initiating e-Participation Through a Knowledge Working Network.

Ubiquitous access to site specific services by mobile devices: the process view. (2006)
Presentation / Conference Contribution
Kerridge, J., & Chalmers, K. (2006, September). Ubiquitous access to site specific services by mobile devices: the process view. Presented at Communicating Process Architectures 2006- Wotug 29

The increasing availability of tri-band mobile devices with mobile phone, wi-fi and Bluetooth capability means that the opportunities for increased access by mobile devices to services provided within a smaller locality becomes feasible. This increas... Read More about Ubiquitous access to site specific services by mobile devices: the process view..

An intelligent front-end for government websites. (2006)
Book Chapter
Cruickshank, P., & Macintosh, A. (2006). An intelligent front-end for government websites. In P. Cunningham, & M. Cunningham (Eds.), Exploiting the Knowledge Economy: Issues, Applications and Case Studies (427-434). IOS press

The HANDS question-answering and direction application, consisting of Answer Tree and Address Guesser modules is described in relation to the EDEN project from which it is derived. The use of an Open Source (OSS) model for application development and... Read More about An intelligent front-end for government websites..

Navigating information space: web site design and lessons from the built environment. (2006)
Journal Article
Benyon, D. (2006). Navigating information space: web site design and lessons from the built environment. PsychNology journal, 4, 7-24

The Web is the archetypal information space but even on a well designed site it can be difficult to find all the information you need. It is impossible to design a site so that all the information needs of all the users of the site are satisfied on a... Read More about Navigating information space: web site design and lessons from the built environment..

When institutions collide: the digitization and transformation of public services. (2006)
Presentation / Conference Contribution
Smith, C. F., & Webster, W. (2006, September). When institutions collide: the digitization and transformation of public services. Paper presented at XXth meeting of the Permanent Study Group on E-Government (Information and Communications Technologies in Public Administration), European Group of Public Administration Annual Conference

Is Interactive Digital Television the future of e-government and e-public services?: evidence from the front line. (2006)
Presentation / Conference Contribution
Smith, C. F., & Webster, W. (2006, April). Is Interactive Digital Television the future of e-government and e-public services?: evidence from the front line. Paper presented at Xth International Research Symposium on Public Management