The IntelCities learning platform, knowledge management system and digital library for semantically interoperable e-governance services. (2005)
Journal Article
Deakin, M., Allwinkle, S., Campbell, F. H., & Wong, C. (2005). The IntelCities learning platform, knowledge management system and digital library for semantically interoperable e-governance services. International Journal of Knowledge, Culture, and Change in Organizations: Annual Review, 6, 155-162

Sets out the integrated community model of electronically enhanced governance services developed by IntelCities to represent its e-Learning platform, knowledge management system and digital library.

Learning from patterns during information technology configuration. (2005)
Journal Article
Horton, K., & Dewar, R. G. (2005). Learning from patterns during information technology configuration. Journal of Organizational and End User Computing, 17, 26-42. https://doi.org/10.4018/978-1-59140-926-7.ch012

This paper asks how people can be assisted in learning from practice, as a basis for informing future action, when configuring information technology (IT) in organizations. It discusses the use of Alexanderian Patterns as a means of aiding such learn... Read More about Learning from patterns during information technology configuration..

Managing social capital as knowledge management – some specification and representation issues. (2005)
Journal Article
Davenport, E., Graham, M., Kennedy, J., & Taylor, K. (2005). Managing social capital as knowledge management – some specification and representation issues. Proceedings of the American Society for Information Science and Technology, 40, 101-108. https://doi.org/10.1002/meet.1450400113

‘Classic’ accounts of social capital have emerged
in accounts of stable networks or institutional
environments. These conditions do not apply in
the case of many firms – a case in point being
small firm networks that rely on rapid turnover of
pr... Read More about Managing social capital as knowledge management – some specification and representation issues..

An alternative internet: radical media, politics and creativity. (2004)
Book
Atton, C. (2004). An alternative internet: radical media, politics and creativity. Edinburgh University Press

The intranet as actor: the role of the intranet in knowledge sharing. (2004)
Presentation / Conference Contribution
Hall, H. (2004, June). The intranet as actor: the role of the intranet in knowledge sharing. Presented at International Workshop on Understanding Sociotechnical Action

This paper presents a sociotechnical analysis of knowledge sharing practice in a large, distributed, information intensive case study organisation. The findings of the study are discussed with close reference the significance of the research approach... Read More about The intranet as actor: the role of the intranet in knowledge sharing..

Innovation and hybrid genres: disturbing social rhythm in legal practice. (2004)
Presentation / Conference Contribution
Horton, K., & Davenport, E. (2004, June). Innovation and hybrid genres: disturbing social rhythm in legal practice. Presented at Twelfth European Conference on Information Systems, ECIS, Turku School of Economics and Business Administration, Turku, Finland, Turku, Finland

This paper explores the non-adoption of an innovation via the concept of hybrid genres, that is digital genres that emerge from a non-digital material precedent. As instances of innovation these are often resisted because they disturb the order of ac... Read More about Innovation and hybrid genres: disturbing social rhythm in legal practice..

Using technology to positively influence dietary knowledge in colorectal clinic patients (2004)
Presentation / Conference Contribution
Dyer, K. J., Buckner, K., Richardson, R. A., & Fearon, K. C. H. (2004, March). Using technology to positively influence dietary knowledge in colorectal clinic patients. Presented at Current perspectives in healthcare computing; Health Informatics Committee of the British Computer Society, Harrogate

Colorectal cancer is a major public health problem that is strongly associated
with poor diet. The acceptability and effectiveness of a nutrition education website
was investigated in those attending cancer-screening clinics. Sixteen subjects
were... Read More about Using technology to positively influence dietary knowledge in colorectal clinic patients.

The Past, Present, and Future of Information Policy: Towards a normative theory of the information society (2004)
Journal Article
Duff, A. S. (2004). The Past, Present, and Future of Information Policy: Towards a normative theory of the information society. Information, Communication and Society, 7(1), 69-87. https://doi.org/10.1080/1369118042000208906

The profile of information policy in academic and policy-making circles has been rising in recent decades, a function, presumably, of the expansion of an 'information society'. Nevertheless, there is widespread confusion over its meaning and purpose.... Read More about The Past, Present, and Future of Information Policy: Towards a normative theory of the information society.

Borrowed theory: applying exchange theories in information science research. (2003)
Journal Article
Hall, H. (2003). Borrowed theory: applying exchange theories in information science research. Library and Information Science Research, 25(3), 287-306. https://doi.org/10.1016/s0740-8188%2803%2900031-8

This article discusses the applicability of “borrowing” theory originally developed in other disciplines to information science research, and, in particular, the analytical concepts and assumptions of social exchange theory as a framework for explori... Read More about Borrowed theory: applying exchange theories in information science research..

Mundane knowledge management and microlevel organizational learning: an ethological approach. (2002)
Journal Article
Davenport, E. (2002). Mundane knowledge management and microlevel organizational learning: an ethological approach. Journal of the American Society for Information Science and Technology, 53, 1038-1046. https://doi.org/10.1002/asi.10110

Knowledge management is discussed in the context of articulation work, that is routine interactions in groups of local practice. In such situations, knowledge is largely acquired and maintained by learning from the appropriate behavior of others by m... Read More about Mundane knowledge management and microlevel organizational learning: an ethological approach..

Sharing capability: the development of a framework to investigate knowledge sharing in distributed organizations (2002)
Presentation / Conference Contribution
Hall, H. (2002, April). Sharing capability: the development of a framework to investigate knowledge sharing in distributed organizations. Paper presented at Third European Conference on Organizational Knowledge, Learning and Capabilities

No abstract available.

Paper presented in the Academic Track by Hazel Hall,

Organizational knowledge and communities of practice (2002)
Journal Article
Davenport, E., & Hall, H. (2002). Organizational knowledge and communities of practice. Annual Review of Information Science and Technology, 36(1), 170-227. https://doi.org/10.1002/aris.1440360105

No abstract available for this article.

Who dunnit? Metatags and hyperauthorship (2001)
Journal Article
Davenport, E., & Cronin, B. (2001). Who dunnit? Metatags and hyperauthorship. Journal of the American Society for Information Science and Technology, 52(9), 770-773. https://doi.org/10.1002/asi.1123

Multiple authorship is a topic of growing concern in a number of scientific domains. When, as is increasingly common, scholarly articles and clinical reports have scores or even hundreds of authors - what Cronin (in press) has termed hyperauthorship... Read More about Who dunnit? Metatags and hyperauthorship.

Input-friendliness: motivating knowledge sharing across intranets (2001)
Journal Article
Hall, H. (2001). Input-friendliness: motivating knowledge sharing across intranets. Journal of Information Science, 27(3), 139-146. https://doi.org/10.1177/016555150102700303

The value of an intranet for knowledge management (KM) is largely dependent on the calibre of the content and tools that it provides to its users and its ultimate application in business operations. For many organisations, there is a particular dilem... Read More about Input-friendliness: motivating knowledge sharing across intranets.

Knowledge management issues for online organisations: ‘communities of practice’ as an exploratory framework (2001)
Journal Article
Davenport, E. (2001). Knowledge management issues for online organisations: ‘communities of practice’ as an exploratory framework. Journal of Documentation, 57(1), 61-75. https://doi.org/10.1108/eum0000000007077

Communities of practice have been identified as sites where knowledge is created in organisations. The author reviews studies of situated learning and situated action and suggests that these two activities may characterise the learning process in com... Read More about Knowledge management issues for online organisations: ‘communities of practice’ as an exploratory framework.

E-Rogenous Zones: Positioning Pornography in the Digital Economy (2001)
Journal Article
Davenport, B. C. E., Cronin, B., & Davenport, E. (2001). E-Rogenous Zones: Positioning Pornography in the Digital Economy. Information Society, 17(1), 33-48. https://doi.org/10.1080/019722401750067414

Electronic commerce offers immense opportunities to the producers of pornographic products and services. Although this sector generates significant revenues, it is almost invisible in academic literature on the information society and the digital eco... Read More about E-Rogenous Zones: Positioning Pornography in the Digital Economy.

Localisation, globalisation, and SMEs in European tourism: the ‘virtual enterprise model of intervention’. (2000)
Presentation / Conference Contribution
Davenport, E. (2000, November). Localisation, globalisation, and SMEs in European tourism: the ‘virtual enterprise model of intervention’. Presented at Annual Meeting of the American Society for Information Science (ASIS)

Discussion of the effect of globalization on SMEs (small and medium enterprises) in Europe focuses on a case study of a current European Commission (EC) project, Net Quality, which is based on the virtual enterprise as an intervention model that may... Read More about Localisation, globalisation, and SMEs in European tourism: the ‘virtual enterprise model of intervention’..

The citation network as a prototype for representing trust. (2000)
Book Chapter
Davenport, E., & Cronin, B. (2000). The citation network as a prototype for representing trust. In B. Cronin, & H. B. Atkins (Eds.), The Web of knowledge: a Festschrift in honor of Eugene Garfield (517-534). Information Today Inc

Requirements are in the eyes of the beholders (2000)
Presentation / Conference Contribution
Turner, P. (2000, September). Requirements are in the eyes of the beholders. Presented at HCI 2000, Sunderland

It will be demonstrated that the perceived attributes or characteristics of information artefacts can act as constraints on the ways in which people use and interact with them. This is particularly true when the information artefacts behave as bounda... Read More about Requirements are in the eyes of the beholders.

Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence‐based practice (2000)
Journal Article
Davenport, E. (2000). Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence‐based practice. Journal of Documentation, 56(5), 505-519. https://doi.org/10.1108/eum0000000007125

The difficulties of basing healthcare on literary warrant have been explained in different ways: busy practitioners have no time to read extensively, physical access is difficult, and adequate surrogates for texts like indexes, abstracts, systematic... Read More about Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence‐based practice.