Innovation and hybrid genres: disturbing social rhythm in legal practice.

Horton, Keith; Davenport, Elisabeth

Abstract

This paper explores the non-adoption of an innovation via the concept of hybrid genres, that is digital genres that emerge from a non-digital material precedent. As instances of innovation these are often resisted because they disturb the order of activity and balance of power relations in a given situation, or require users to make conceptual and physical adaptation efforts that they consider too costly. The authors investigate such issues with a case study of the introduction of a hybrid digital genre, ODR or online dispute resolution, in legal practice.

Citation

Horton, K., & Davenport, E. (2004). Innovation and hybrid genres: disturbing social rhythm in legal practice.

• Presentation Conference Type: Conference Paper (Published)
• Conference Name: Twelfth European Conference on Information Systems, ECIS, Turku School of Economics and Business Administration, Turku, Finland
• Start Date: Jun 14, 2004
• End Date: Jun 16, 2004
• Publication Date: Jun 14, 2004
• Deposit Date: Apr 25, 2008
• Publicly Available Date: Apr 25, 2008
• Peer Reviewed: Peer Reviewed
• Keywords: Knowledge management; information systems; online dispute resolution; adoption; innovation; genres
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/2183
• Contract Date: Apr 25, 2008