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Response to risk: experts and end-user perspectives on email security, and the role of the business information professional in policy development (2005)
Journal Article
Kelleher, Z., & Hall, H. (2005). Response to risk: experts and end-user perspectives on email security, and the role of the business information professional in policy development. Business Information Review, 22(1), 46-52. https://doi.org/10.1177/0266382105052266

This article considers the main sources of e-mail security risk, and means of addressing it with particular reference to the creation and deployment of e-mail security policies at a time when lapses in e-mail security have demanded attention in the m... Read More about Response to risk: experts and end-user perspectives on email security, and the role of the business information professional in policy development.

You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre (2005)
Presentation / Conference Contribution
Ellis, V., & Taylor, P. (2005, March). You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. Paper presented at 21st International Labour Process Conference

This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and the need to deliver shareholder value by radically changing work organisation... Read More about You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre.

Why humanistic approaches in HRD won't work (2005)
Journal Article
McGuire, D., Cross, C., & O'Donnell, D. (2005). Why humanistic approaches in HRD won't work. Human Resource Development Quarterly, 16(1), 131-137. https://doi.org/10.1002/hrdq.1127

Humanism has long been considered a cherished worldview underpinning human resource development. As such, it occupies a privileged status within the field, and in the main, its central tenets have gone unchallenged, despite massive changes in the eco... Read More about Why humanistic approaches in HRD won't work.

HRM and the pursuit of a service culture: Managerial encounters with competing discourses (2005)
Journal Article
Francis, H., & D'Annunzio-Green, N. (2005). HRM and the pursuit of a service culture: Managerial encounters with competing discourses. Employee Relations, 27(1), 71-85. https://doi.org/10.1108/01425450510569319

Aims to draw attention to how managers actively re-construct inherent contradictions characterising the employment relationship that in the service sector, are rooted in drives for increased efficiency and customer-oriented behaviours. Design/methodo... Read More about HRM and the pursuit of a service culture: Managerial encounters with competing discourses.

Job guarantees, employability training and partnerships in the retail sector (2005)
Journal Article
McQuaid, R. W., Lindsay, C., & Greig, M. (2005). Job guarantees, employability training and partnerships in the retail sector. Local Economy, 20, 67-78. https://doi.org/10.1080/0269094042000313601

This paper discusses the potential value of local, partnership-based employability training and job guarantee programmes, focusing on one example—the 'Alloa Initiative'. The Initiative involved an employability training and job guarantee scheme devel... Read More about Job guarantees, employability training and partnerships in the retail sector.

Supply chain management - practice and performance in the UK clothing industry. (2004)
Book Chapter
Iosif, L., Masson, R., Fernie, J., & MacKerron, G. (2004). Supply chain management - practice and performance in the UK clothing industry. In Service Manufacturing (259-267). Gemini International Ltd

Over the past few decades the textile and apparel industry has experienced radical changes. This has been the result of customers becoming increasingly sophisticated, demanding more frequent innovation, greater exclusivity, more choice and better ser... Read More about Supply chain management - practice and performance in the UK clothing industry..

The organizational characteristics of knowledge-centricity in innovations of knowledge management. (2004)
Book Chapter
Pemberton, J., & Stonehouse, G. (2004). The organizational characteristics of knowledge-centricity in innovations of knowledge management. In B. Montano (Ed.), Innovations of Knowledge Management (99-123). IGI Global. https://doi.org/10.4018/978-1-59140-281-7.ch006

Knowledge focused organizations are knowledge-centric, a term that
embodies the creation and management of knowledge but embedded as an integral element of an organization’s strategy and performance. By devising an organizational characteristics mat... Read More about The organizational characteristics of knowledge-centricity in innovations of knowledge management..

Exploring and examining assessment data via a matrix visualisation (2004)
Presentation / Conference Contribution
Graham, M., & Kennedy, J. (2004, May). Exploring and examining assessment data via a matrix visualisation. Presented at Proceedings of the working conference on Advanced visual interfaces - AVI '04, Gallipoli, Italy

OPAL (Online PArtner Lens) is an application designed to match project requirements with suitable teams and individuals, and as part of its matching process features an evaluation mechanism designed to elicit measures of trust between potential partn... Read More about Exploring and examining assessment data via a matrix visualisation.

Sport and Leisure Narrative. (2004)
Book Chapter
Robertson, M. (2004). Sport and Leisure Narrative. In U. Mc-Mahon-Beattie, & I. Yeoman (Eds.), Sport and Leisure Operations Management (16-27). Thomson Reuters

This chapter frames an operational management view by summarising core defintions of the following four elements: 1. values of nature and its resources as a product 2. leisure choice 3. image creation 4. narrative It then goes on to suggest the cogni... Read More about Sport and Leisure Narrative..

Belonging and otherness: sex equality in banking in Turkey and Britain. (2004)
Journal Article
Woodward, D., & Ozbilgin, M. (2004). Belonging and otherness: sex equality in banking in Turkey and Britain. Gender, Work and Organization, 11(6), 668-688. https://doi.org/10.1111/j.1468-0432.2004.00254.x

The struggle for sex equality at work has largely been achieved in the developed world, it is claimed. The number of well-qualified young women entering white-collar employment and achieving promotion to first-line and middle management positions now... Read More about Belonging and otherness: sex equality in banking in Turkey and Britain..

Sport management reform, national competitiveness and Olympic glory in the People's Republic of China (2004)
Journal Article
Theodoraki, E. (2004). Sport management reform, national competitiveness and Olympic glory in the People's Republic of China. Managing Leisure, 9(4), 193-211. https://doi.org/10.1080/1360671042000317289

The paper traces the People's Republic of China's (PRC) efforts to modernize its public sector through economic reforms, and explores the effects of these on the country's sport structures. More specifically the research reported here investigates th... Read More about Sport management reform, national competitiveness and Olympic glory in the People's Republic of China.

Corporate Environmental Disclosure in Libya: Evidence and Environmental Determinism Theory. (2004)
Thesis
Ahmad, N. S. M. Corporate Environmental Disclosure in Libya: Evidence and Environmental Determinism Theory. (Thesis). Napier University. http://researchrepository.napier.ac.uk/id/eprint/2784

There is no doubt that in recent years Corporate Environmental Disclosure (CED) by corporations has received much attention among accounting academic researchers. However, reviewing previous studies has identified the following existing gaps which ha... Read More about Corporate Environmental Disclosure in Libya: Evidence and Environmental Determinism Theory..

Impacts of the Olympic Games as mega-events (2004)
Journal Article
Malfas, M., Theodoraki, E., & Houlihan, B. (2004). Impacts of the Olympic Games as mega-events. Proceedings of the ICE - Civil Engineering, 157(3), 209-220. https://doi.org/10.1680/muen.2004.157.3.209

Mega sporting events can be defined by their impacts and complexity in organisation and delivery. This paper reviews the literature on the features of such events and, drawing particular examples from recent Olympic Games, it identifies the nature an... Read More about Impacts of the Olympic Games as mega-events.

Polish social firm hotel project: an international voluntary–public–private sector partnership in action (2004)
Journal Article
Lynch, P., Kozlowska, M., & Ritchie, M. (2004). Polish social firm hotel project: an international voluntary–public–private sector partnership in action. International Journal of Hospitality Management, 23(3), 255-271. https://doi.org/10.1016/j.ijhm.2003.11.002

This article uses a case study of the transfer of a social firm model from Scotland to Poland for the development of two social firm hotels in order to illustrate an international voluntary–public–private sector partnership in action, and to propose... Read More about Polish social firm hotel project: an international voluntary–public–private sector partnership in action.