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Prediction of software maintenance costs. (2001)
Thesis
Morrison, D. J. Prediction of software maintenance costs. (Thesis). Edinburgh Napier University. http://researchrepository.napier.ac.uk/id/eprint/3601

This thesis is concerned with predicting the costs of maintaining a computer program
prior to the software being developed. The ubiquitous nature of software means that
software maintenance is an important activity, and evidence exists to support t... Read More about Prediction of software maintenance costs..

Licensed house manager skills/competences and the management development process in Bass Taverns (2001)
Journal Article
Brotherton, B., & Watson, S. (2001). Licensed house manager skills/competences and the management development process in Bass Taverns. Human Resource Development International, 4(4), 521-542. https://doi.org/10.1080/13678860010018812

The aim of this paper is to explore the nature of critical licensed house management skills within Bass Taverns. In particular, it focuses on the extent to which these are viewed as being concerned with 'soft' (behavioural) or 'hard' (technical) aspe... Read More about Licensed house manager skills/competences and the management development process in Bass Taverns.

Formal and informal referent groups: An exploration of novices and experts in maternity services. (2001)
Journal Article
Tinson, J., & Ensor, J. (2001). Formal and informal referent groups: An exploration of novices and experts in maternity services. Journal of Consumer Behaviour, 1(2), 174-183. https://doi.org/10.1002/cb.63

Different social groups place varying emphasis on the importance of referent input. While referent groups are recognised as having a significant influence on purchase behaviour, attitude formation and information processing, the extent to which refer... Read More about Formal and informal referent groups: An exploration of novices and experts in maternity services..

Understanding the Irish VET system: beyond neoclassicism (2001)
Journal Article
O’Donnell, D., Garavan, T. N., & McCarthy, A. (2001). Understanding the Irish VET system: beyond neoclassicism. International Journal of Manpower, 22(5), 425-444. https://doi.org/10.1108/EUM0000000005849

Neoclassical approaches continue to dominate evaluations of national skill‐formation systems. Argues for the benefits of including alternative interdisciplinary and theoretically grounded approaches in any evaluation of the Irish system as it relate... Read More about Understanding the Irish VET system: beyond neoclassicism.

Knowledge: the key to organisational survival (2001)
Journal Article
Raeside, R., & Walker, J. (2001). Knowledge: the key to organisational survival. The TQM magazine, 13(3), 156-160. https://doi.org/10.1108/09544780110366105


In modern business the acquisition and management of information has become a competitive force. It can be argued that this has always been the case. Critical in the gathering of information and its analysis is the use of statistics, yet there rema... Read More about Knowledge: the key to organisational survival.

A benchmark study of strategic commitment to innovation (2001)
Journal Article
Cottam, A., Ensor, J., & Band, C. (2001). A benchmark study of strategic commitment to innovation. European Journal of Innovation Management, 4(2), 88-94. https://doi.org/10.1108/14601060110390594

Describes the results of an empirical investigation of the FTSE 100 which was undertaken to ascertain whether UK industry is taking steps to address innovation at a strategic level within its organisations. In the research study, the appointment of s... Read More about A benchmark study of strategic commitment to innovation.

Fostering knowledge management through the creative work environment: a portable model from the advertising industry (2001)
Journal Article
Ensor, J., Cottam, A., & Band, C. (2001). Fostering knowledge management through the creative work environment: a portable model from the advertising industry. Journal of Information Science, 27(3), 147-155. https://doi.org/10.1177/016555150102700304

Within the knowledge-creating organisation, building communities of practice and allowing people to form social networks in order to disperse information is critical in order to foster creativity and innovation. It is argued that in order to exploit... Read More about Fostering knowledge management through the creative work environment: a portable model from the advertising industry.

Scottish visitor attractions – a collaborative future? (2001)
Journal Article
Fyall, A., Leask, A., & Garrod, B. (2001). Scottish visitor attractions – a collaborative future?. International Journal of Tourism Research, 3, 211-228. https://doi.org/10.1002/jtr.313

Although interorganisational collaboration is increasingly being accepted as a necessary, even desirable strategy for the tourism industry as a whole, there would appear to be a number of impediments to the implementation of collaborative initiatives... Read More about Scottish visitor attractions – a collaborative future?.

Human capital accumulation: the role of human resource development (2001)
Journal Article
Garavan, T. N., Morley, M., Gunnigle, P., & Collins, E. (2001). Human capital accumulation: the role of human resource development. Journal of European industrial training, 25(2/3/4), 48-68. https://doi.org/10.1108/EUM0000000005437

Introduces the special issue “Human resource development: sectoral and invention‐level evidence of human capital accumulation”. Reviews the concepts and definitions of intellectual and human capital. Considers human capital from individual (employab... Read More about Human capital accumulation: the role of human resource development.

Forecasting practice: organisational issues (2001)
Journal Article
Hughes, M. C. (2001). Forecasting practice: organisational issues. Journal of the Operational Research Society, 52(2), 143-149. https://doi.org/10.1057/palgrave.jors.2601066

Although many surveys have been conducted on forecasting practice, the majority of surveys have investigated the utilisation of forecasting methods and relatively few have studied the role of forecasting in changing organisational structures. The aim... Read More about Forecasting practice: organisational issues.

360° feedback process: performance, improvement and employee career development (2001)
Journal Article
McCarthy, A. M., & Garavan, T. N. (2001). 360° feedback process: performance, improvement and employee career development. Journal of European industrial training, 25(1), 5-32. https://doi.org/10.1108/03090590110380614

360° feedback processes have gained popularity as a performance management and career development tool in contemporary organisations. This monograph explores the nature of 360° feedback, investigates the factors which have influenced its emergence a... Read More about 360° feedback process: performance, improvement and employee career development.

Self-assessment using the EFQM's excellence 2000 model: which method is best? (2000)
Journal Article
MacKerron, G., & McGlynn, K. (2000). Self-assessment using the EFQM's excellence 2000 model: which method is best?. Engineering Science and Education Journal, 9, 273-277. https://doi.org/10.1049/esej%3A20000608

The authors describe how many organisations, of all sizes, are adopting the European Foundation for Quality Management's (EFQM's) Excellence 2000 model as a means of assessing themselves to gain the multiple benefits of improved performance. Various... Read More about Self-assessment using the EFQM's excellence 2000 model: which method is best?.

Educating an Environmental Elite: The Training of the Indian Forest Service (2000)
Journal Article
Hannam, K. (2000). Educating an Environmental Elite: The Training of the Indian Forest Service. International Research in Geographical and Environmental Education, 9(4), 285-295. https://doi.org/10.1080/10382040008667661

The Indian Forest Service is an elite environmental civil service and in this paper I analyse the current education and training which a member of the Indian Forest Service receives. Following a discussion of my ethnographic research methodology, I... Read More about Educating an Environmental Elite: The Training of the Indian Forest Service.

Networking in the Homestay Sector (2000)
Journal Article
Lynch, P. A. (2000). Networking in the Homestay Sector. Service Industries Journal, 20(3), 95-116. https://doi.org/10.1080/02642060000000034

This paper provides a case study on the management of private home accommodation used to house overseas guests who are primarily registered as students with the English as a foreign language sector. It uses network analysis to focus on the significa... Read More about Networking in the Homestay Sector.

The New Unionism and the New Bargaining Agenda: UNISON–Employer Partnerships on Workplace Learning in Britain (2000)
Journal Article
Munro, A., & Rainbird, H. (2000). The New Unionism and the New Bargaining Agenda: UNISON–Employer Partnerships on Workplace Learning in Britain. British Journal of Industrial Relations, 38(2), 223-240. https://doi.org/10.1111/1467-8543.00160

A model of new unionism has been developed which is characterized by features such as the servicing of members as customers and a shift to co-operative industrial relations. The UNISON–employer partnerships in workplace learning in the UK initially a... Read More about The New Unionism and the New Bargaining Agenda: UNISON–Employer Partnerships on Workplace Learning in Britain.

Human resource issues in international hospitality, travel and tourism: a snapshot (2000)
Journal Article
D'Annunzio-Green, N., Maxwell, G., & Watson, S. (2000). Human resource issues in international hospitality, travel and tourism: a snapshot. International Journal of Contemporary Hospitality Management, 12(3), 215-216. https://doi.org/10.1108/09596110010320869

Announces the research done to support the writing of a new text on human resources issues in the international field of tourism and hospitality. Pinpoints the 34 current
areas of interest and those identified as of strategic importance for the futu... Read More about Human resource issues in international hospitality, travel and tourism: a snapshot.

Joint ventures in China – accounting implications (2000)
Journal Article
Blake, J., Gao, S. S., & Wraith, P. (2000). Joint ventures in China – accounting implications. Managerial Finance, 26(5), 1-11. https://doi.org/10.1108/03074350010766639

Since 1979, China has encouraged foreign investment, particularly through the medium of
the joint venture.
Experience of the operation of these foreign joint ventures has highlighted some key features
of the Chinese business environment. These inc... Read More about Joint ventures in China – accounting implications.

Utilitarianism and the Identity of the Indian Forest Service (2000)
Journal Article
Hannam, K. (2000). Utilitarianism and the Identity of the Indian Forest Service. Environment and History, 6(2), 205-228. https://doi.org/10.3197/096734000129342280

This paper discusses the historical identity of the Indian Forest Service, the elite environmental organisation which controlled and managed nearly a third of India during the late nineteenth century. This organisation has been widely criticised by n... Read More about Utilitarianism and the Identity of the Indian Forest Service.