The use of Manager Self-Service (MSS) HR portals in MNCs: the influence of attitudinal, normative, behavioural and national cultural factors (2013)
Journal Article
Garavan, T. N., & O'Brien, F. (2013). The use of Manager Self-Service (MSS) HR portals in MNCs: the influence of attitudinal, normative, behavioural and national cultural factors. European Journal of International Management, 7(4), 393. https://doi.org/10.1504/ejim.2013.055279

This study investigates the use of a mandatory MSS HR portal by managers in an MNC, based on self-report data (N = 499) on attitudes and behaviour and archival data on actual usage. Data on usage was extracted four months following the implementatio... Read More about The use of Manager Self-Service (MSS) HR portals in MNCs: the influence of attitudinal, normative, behavioural and national cultural factors.

Social layers of customer-to-customer value co-creation (2013)
Journal Article
Rihova, I., Buhalis, D., Moital, M., & Gouthro, M. B. (2013). Social layers of customer-to-customer value co-creation. Journal of Service Management, 24(5), 553-566. https://doi.org/10.1108/JOSM-04-2013-0092

Purpose – Approached from the customer-dominant (C-D) logic perspective, this paper aims to extend current value co-creation discussions by providing conceptual insights into co-creation within customers' social sphere. Focusing on socially dense co... Read More about Social layers of customer-to-customer value co-creation.

The marketing Impact of the principles of renamingwithin a Higher Education service organization. (2013)
Presentation / Conference Contribution
Williams, J., Williams, H. A., & Omar, M. (2013, February). The marketing Impact of the principles of renamingwithin a Higher Education service organization. Presented at AMA Winter Marketing Educator's Conference

Three Higher Education Institutions that underwent renaming are used to define and discuss: radical renaming, brand soul, Brand Flux™ and the eight principles of renaming in service organizations. A process model that depicts renaming decision-making... Read More about The marketing Impact of the principles of renamingwithin a Higher Education service organization..

Case study-Utilizing the VFBOP model for entry into emerging markets: Grameen Danone Foods. (2013)
Journal Article
Williams, J., & Omar, M. (2013). Case study-Utilizing the VFBOP model for entry into emerging markets: Grameen Danone Foods. Transnational Marketing Journal, 1, 59-71

Emerging markets are extremely diverse and can require separate market entry and market development strategies. This paper will look at these opportunities through the lens of Value Flame at the Base of the Pyramid - VFBOP (Wil-liams, et al., 2011).... Read More about Case study-Utilizing the VFBOP model for entry into emerging markets: Grameen Danone Foods..

Applying Brand Management to Higher Education through the use of the Brand Flux Model™ - The Case of Arcadia University. (2013)
Presentation / Conference Contribution
Williams, J., & Omar, M. (2013, February). Applying Brand Management to Higher Education through the use of the Brand Flux Model™ - The Case of Arcadia University. Presented at AMA Winter Marketing Educator's Conference

This study acknowledges the need for brand management at an HEI in order to address an increasingly competitive reality. As an understudied area, this primary research case provides a model to assist in understanding the role of branding as a growth... Read More about Applying Brand Management to Higher Education through the use of the Brand Flux Model™ - The Case of Arcadia University..

Aligning people, processes and technology: recurring issues in the design and implementation of eLearning, eHealth and eBusiness infrastructure (2013)
Thesis
Ure, J. P. Aligning people, processes and technology: recurring issues in the design and implementation of eLearning, eHealth and eBusiness infrastructure. (Thesis). Edinburgh Napier University. http://researchrepository.napier.ac.uk/id/eprint/6117

This PhD by published works explores recurring issues in the design and implementation of eLearning, eBusiness and eHealth infrastructure at scale. It takes a socio-technical systems perspective on recurring issues in design/implementation, drawing o... Read More about Aligning people, processes and technology: recurring issues in the design and implementation of eLearning, eHealth and eBusiness infrastructure.

Exploring the influence of country-of-origin information to Generation Ys' perception towards international fashion brands. (2013)
Presentation / Conference Contribution
Tjandra, N. C., Osei, C., Ensor, J., & Omar, M. (2013, January). Exploring the influence of country-of-origin information to Generation Ys' perception towards international fashion brands. Presented at 12th International Marketing Trends

The purpose of this qualitative study is to explore whether and how country-of-origin information influences the perception of Generation Ys from twenty one countries towards international fashion brands. With approximately 1.38 billion Generation Ys... Read More about Exploring the influence of country-of-origin information to Generation Ys' perception towards international fashion brands..

Runway logic: "Y" generation Y prefer fashion brand over country-of-origin. (2013)
Journal Article
Tjandra, N. C., Omar, M., Williams, J., & Ensor, J. (2013). Runway logic: "Y" generation Y prefer fashion brand over country-of-origin. Transnational Marketing Journal, 1, 75-92

With approximately 1.38 billion, Generation Y are currently in the job market
or about to enter the job market, they are increasingly taking over the spending
power of the previous generation, the Baby Boomers. The purpose of this
qualitative stud... Read More about Runway logic: "Y" generation Y prefer fashion brand over country-of-origin..

Value chain management: an illustration using variability mapping and decision frontier analysis. (2013)
Presentation / Conference Contribution
Pearson, M. (2013, July). Value chain management: an illustration using variability mapping and decision frontier analysis. Presented at 5th European Conference on Intelligent Management Systems in Operations

We address uncertainty and confusion in value chain management through the use of recently developed phase plane and decision frontier analysis. The new methodology enables the distinction between the concept of local, self-inflicted, uncertainty and... Read More about Value chain management: an illustration using variability mapping and decision frontier analysis..

Network Equilibrium and the Spread of Innovation in Technologically Cooperating European SMEs. (2013)
Preprint / Working Paper
Pearson, M. Network Equilibrium and the Spread of Innovation in Technologically Cooperating European SMEs

European technical cooperation data from a recent large survey on small and medium enterprises (SMEs) is used to formulate a proxy network of country typical SMEs (CTSMEs) and reveal measures of centrality, bridging, density and structural equivalenc... Read More about Network Equilibrium and the Spread of Innovation in Technologically Cooperating European SMEs..

Branding Africa: the way forward. (2013)
Presentation / Conference Contribution
Ossei, C., Tjandra, N. C., Omar, M., & Ensor, J. (2013, January). Branding Africa: the way forward. Presented at 12th International Marketing Trends

Purpose - The purpose of this paper is to investigate how Africa has been branded, and to propose strategies to re-brand Africa the as an attractive destination for both foreign and domestic investment.
Design/Methodology/Approach – A detailed revie... Read More about Branding Africa: the way forward..

Older and fitter: raising the older person's agenda -issue for consideration for supermarkets and food retailers. (2013)
Presentation / Conference Contribution
Omar, M., Tjandra, N. C., & Ensor, J. (2013, July). Older and fitter: raising the older person's agenda -issue for consideration for supermarkets and food retailers. Presented at Marketing Relevance - Academy of Marketing Conference 2013

The global ageing population is well reported within the media and academia (Szmigin & Carrigan, 2001). An ageing population will bring challenges with ramifications on society, impacting on social and health services through a reduction on mobility... Read More about Older and fitter: raising the older person's agenda -issue for consideration for supermarkets and food retailers..

A Case Study on E-Kanban Implementation: A Framework for Successful Implementation. (2013)
Book Chapter
MacKerron, G., Kumar, M., & Kumar, V. (2013). A Case Study on E-Kanban Implementation: A Framework for Successful Implementation. In U. Ramanathan, & R. Ramanathan (Eds.), Supply Chain: Strategies, Issues and Models (99-112). Springer. https://doi.org/10.1007/978-1-4471-5352-8_5

This paper provides generic guidelines to ensure an electronic supplier Kanban can be successfully implemented across an organization. This approach is based on case study work conducted within a European manufacturing SME. A framework in the form of... Read More about A Case Study on E-Kanban Implementation: A Framework for Successful Implementation..

What the UK construction and events industries learned from the London 2012. (2013)
Journal Article
Green, S., & Theodoraki, E. (2013). What the UK construction and events industries learned from the London 2012. Environmental Scientist, 28

Mining the Discourse: Strategizing During BHP Billiton's Attempted Acquisition of Rio Tinto. (2013)
Journal Article
Floris, M., Grant, D., & Cutcher, L. (2013). Mining the Discourse: Strategizing During BHP Billiton's Attempted Acquisition of Rio Tinto. Journal of Management Studies, https://doi.org/10.1111/joms.12035

Using a discourse-analytic approach, we examine the strategizing that occurred during an attempted acquisition in 2007/08 of Rio Tinto by BHP Billiton. In doing so, we contribute to discursive studies of mergers and acquisitions in two significant re... Read More about Mining the Discourse: Strategizing During BHP Billiton's Attempted Acquisition of Rio Tinto..

Language choice as a potential source of Intercultural discord in English-Mandarin business encounters. (2013)
Journal Article
Fischer, M. (2013). Language choice as a potential source of Intercultural discord in English-Mandarin business encounters. China media research, 9, 45

Until recently Anglophone business research into the issues surrounding the costs of and barriers to internationalisation has focused on cultural barriers and their potential for conflict and misunderstanding. Most of this research assumes that, as E... Read More about Language choice as a potential source of Intercultural discord in English-Mandarin business encounters..

The Opportunities and Challenges of the Changing Public Services Landscape for the Third sector in Scotland: A Longitudinal Study (2009 - 2013): Year 4 and Final Report (2013)
Report
Dutton, M., Egdell, V., McQuaid, R. W., & Osborne, S. P. (2013). The Opportunities and Challenges of the Changing Public Services Landscape for the Third sector in Scotland: A Longitudinal Study (2009 - 2013): Year 4 and Final Report. Edinburgh, Scotland: Scottish Government

The Scottish Government has acknowledged that the third sector has a key role to play in delivering public services that are high quality, continually improving, efficient and responsive to local people’s needs.


This study explores the experien... Read More about The Opportunities and Challenges of the Changing Public Services Landscape for the Third sector in Scotland: A Longitudinal Study (2009 - 2013): Year 4 and Final Report.

The Sales Process Practice of Food and Drink SMEs - A Holistic Conceptual Framework: Steps, dimensions, barriers and enablers. (2013)
Preprint / Working Paper
Douglas, T., & Omar, M. A Holistic Conceptual Framework: Steps, dimensions, barriers and enablers

Purpose –The research examines the sales process practised by SMEs, and barriers and enablers that hinder and support effective selling practices from the selling organisation’s perspective in Scottish-based Food and Drink firms.

Design/methodolog... Read More about The Sales Process Practice of Food and Drink SMEs - A Holistic Conceptual Framework: Steps, dimensions, barriers and enablers..

Marketing in SMEs: the sales process of SMEs on the food and drink industry. (2013)
Book Chapter
Douglas, T., & Omar, M. (2013). Marketing in SMEs: the sales process of SMEs on the food and drink industry. In N. O. Ndubisi, & S. Nwankwo (Eds.), Enterprise Development in SMEs and Entrepreneurial Firms: Dynamic Processes (163-196). IGI-Global. https://doi.org/10.4018/978-1-4666-2952-3.ch009

There would appear to be varied approaches to the sales process practiced by SMEs in how they go about locating target customers, interfacing with prospects and new customers, presenting the benefits and features of their products and services, closi... Read More about Marketing in SMEs: the sales process of SMEs on the food and drink industry..

An ethnographic interpretation of the work environment within a creative culture in the advertising sector (2013)
Thesis
Band, C. An ethnographic interpretation of the work environment within a creative culture in the advertising sector. (Thesis). Edinburgh Napier University. http://researchrepository.napier.ac.uk/id/eprint/6613

Purpose and rationale

The purpose of the exploratory research is to provide a deeper understanding of how the work environment enhances or constrains organisational creativity (creativity and innovation) within the context of the advertising secto... Read More about An ethnographic interpretation of the work environment within a creative culture in the advertising sector.