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Exploring the e-consumer experience: The case of the virtual economy (2000)
Presentation / Conference Contribution
Horton, K., Hall, H., Davenport, E., & Rosenbaum, H. (2000, November). Exploring the e-consumer experience: The case of the virtual economy. Presented at 3rd International Conference (IeC2000): Innovation Through Electronic Commerce

The 1999 employment action plan: interpretation of the entrepreneurship pillar in the UK (2000)
Book Chapter
Hollywood, E., Wallis, E., & Winterton, J. (2000). The 1999 employment action plan: interpretation of the entrepreneurship pillar in the UK. In Contested territory. Entrepreneurship in the European Employment Strategy. European Trade Union Institute

This project examined in detail the Entrepreneurship pillar of the European Employment Strategy. The project addressed the role of Entrepreneurship as a tool for job creation in the UK focusing on the relationship between entrepreneurship and SMEs an... Read More about The 1999 employment action plan: interpretation of the entrepreneurship pillar in the UK.

Self-assessment using the EFQM's excellence 2000 model: which method is best? (2000)
Journal Article
MacKerron, G., & McGlynn, K. (2000). Self-assessment using the EFQM's excellence 2000 model: which method is best?. Engineering Science and Education Journal, 9, 273-277. https://doi.org/10.1049/esej%3A20000608

The authors describe how many organisations, of all sizes, are adopting the European Foundation for Quality Management's (EFQM's) Excellence 2000 model as a means of assessing themselves to gain the multiple benefits of improved performance. Various... Read More about Self-assessment using the EFQM's excellence 2000 model: which method is best?.

Knowledge management in higher education. (2000)
Book Chapter
Cronin, B., & Davenport, E. (2000). Knowledge management in higher education. In G. Bernbom (Ed.), Information Alchemy: The Art and Science of Knowledge Management (25-42). Jossey-Bass

Educating an Environmental Elite: The Training of the Indian Forest Service (2000)
Journal Article
Hannam, K. (2000). Educating an Environmental Elite: The Training of the Indian Forest Service. International Research in Geographical and Environmental Education, 9(4), 285-295. https://doi.org/10.1080/10382040008667661

The Indian Forest Service is an elite environmental civil service and in this paper I analyse the current education and training which a member of the Indian Forest Service receives. Following a discussion of my ethnographic research methodology, I... Read More about Educating an Environmental Elite: The Training of the Indian Forest Service.

Networking in the Homestay Sector (2000)
Journal Article
Lynch, P. A. (2000). Networking in the Homestay Sector. Service Industries Journal, 20(3), 95-116. https://doi.org/10.1080/02642060000000034

This paper provides a case study on the management of private home accommodation used to house overseas guests who are primarily registered as students with the English as a foreign language sector. It uses network analysis to focus on the significa... Read More about Networking in the Homestay Sector.

The New Unionism and the New Bargaining Agenda: UNISON–Employer Partnerships on Workplace Learning in Britain (2000)
Journal Article
Munro, A., & Rainbird, H. (2000). The New Unionism and the New Bargaining Agenda: UNISON–Employer Partnerships on Workplace Learning in Britain. British Journal of Industrial Relations, 38(2), 223-240. https://doi.org/10.1111/1467-8543.00160

A model of new unionism has been developed which is characterized by features such as the servicing of members as customers and a shift to co-operative industrial relations. The UNISON–employer partnerships in workplace learning in the UK initially a... Read More about The New Unionism and the New Bargaining Agenda: UNISON–Employer Partnerships on Workplace Learning in Britain.

Human resource issues in international hospitality, travel and tourism: a snapshot (2000)
Journal Article
D'Annunzio-Green, N., Maxwell, G., & Watson, S. (2000). Human resource issues in international hospitality, travel and tourism: a snapshot. International Journal of Contemporary Hospitality Management, 12(3), 215-216. https://doi.org/10.1108/09596110010320869

Announces the research done to support the writing of a new text on human resources issues in the international field of tourism and hospitality. Pinpoints the 34 current
areas of interest and those identified as of strategic importance for the futu... Read More about Human resource issues in international hospitality, travel and tourism: a snapshot.

Joint ventures in China – accounting implications (2000)
Journal Article
Blake, J., Gao, S. S., & Wraith, P. (2000). Joint ventures in China – accounting implications. Managerial Finance, 26(5), 1-11. https://doi.org/10.1108/03074350010766639

Since 1979, China has encouraged foreign investment, particularly through the medium of
the joint venture.
Experience of the operation of these foreign joint ventures has highlighted some key features
of the Chinese business environment. These inc... Read More about Joint ventures in China – accounting implications.

Utilitarianism and the Identity of the Indian Forest Service (2000)
Journal Article
Hannam, K. (2000). Utilitarianism and the Identity of the Indian Forest Service. Environment and History, 6(2), 205-228. https://doi.org/10.3197/096734000129342280

This paper discusses the historical identity of the Indian Forest Service, the elite environmental organisation which controlled and managed nearly a third of India during the late nineteenth century. This organisation has been widely criticised by n... Read More about Utilitarianism and the Identity of the Indian Forest Service.

Contemporary HRD research: a triarchy of theoretical perspectives and their prescriptions for HRD (2000)
Journal Article
Garavan, T. N., Gunnigle, P., & Morley, M. (2000). Contemporary HRD research: a triarchy of theoretical perspectives and their prescriptions for HRD. Journal of European industrial training, 24(2/3/4), 65-93. https://doi.org/10.1108/03090590010321926

Addresses some of the key debates within the HRD literature and considers the extent to which HRD can be described as a field of study. The paper addresses the issues raised in the contributions that make up this special issue and identifies a broad... Read More about Contemporary HRD research: a triarchy of theoretical perspectives and their prescriptions for HRD.

Future skill needs of managers (2000)
Preprint / Working Paper
Winterton, J., Parker, M., Dodd, M., McCracken, M. G., & Henderson, I. Future skill needs of managers

The main aim of the study was to identify and evaluate the nature of changes affecting managers and issues that will influence the effective future provision of management development in the UK. The report focuses on the nature of the skills that man... Read More about Future skill needs of managers.