The production of service in the digital city: a social informatics inquiry. (2006)
Presentation / Conference Contribution
Davenport, E., & Horton, K. (2006, September). The production of service in the digital city: a social informatics inquiry. Presented at Proceedings of the Seventh International Conference on Human Choice and Computers (HCC7), IFIP TC 9, Maribor, Slovenia

The authors discuss eGovernment as a computerization movement, and present a case study of a small project that was part of a modernising government initiative in a UK municipality. The case is analysed by means of an analytic construct, the technolo... Read More about The production of service in the digital city: a social informatics inquiry..