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Online information sources: tools of business intelligence? (2000)
Journal Article
Hall, H. (2000). Online information sources: tools of business intelligence?. Journal of Information Science, 26(3), 139-143. https://doi.org/10.1177/016555150002600303

Organisations seek to use information intelligently, and to generate business intelligence for future profitable prospects. Although not regarded as business intelligence per se, there is a role for commercially produced online information sources an... Read More about Online information sources: tools of business intelligence?.

Show off the corporate library (2000)
Journal Article
Hall, H., & Jones, A. M. (2000). Show off the corporate library. International Journal of Information Management, 20(2), 121-130. https://doi.org/10.1016/s0268-4012%2899%2900060-2

Some published evidence has suggested that corporate libraries are slowly becoming irrelevant in meeting organisational information needs due to old-fashioned models of service delivery. Elsewhere in the literature the intranet is heralded as a techn... Read More about Show off the corporate library.

Costs and prices in the digital age (2000)
Presentation / Conference Contribution
Davenport, E. (2000, February). Costs and prices in the digital age. Paper presented at the Electronic Library

No abstract available.

Matching partners: tools for social browsing that take people as texts. (1999)
Journal Article
Davenport, E. (1999). Matching partners: tools for social browsing that take people as texts. Canadian Journal of Information and Library Research, 24, 1-16

The paper describes an emerging research agenda, and some of the preliminary conceptualisations for social browsers than can assist group members who may wish to accomplish tasks together, but are unaware of each other. It is likely that the problem... Read More about Matching partners: tools for social browsing that take people as texts..

Political parties, democracy and the new information and communication technologies: theorising the relationships (1999)
Journal Article
Löfgren, K., & Smith, C. F. (1999). Political parties, democracy and the new information and communication technologies: theorising the relationships. Working paper / Faculty of Business, Glasgow Caledonian University,

As a result of the increased public penetration of the Internet and other forms of electronic networks in western liberal democracies there has, for some years now, been a growing academian interest in technologically mediated practices within politi... Read More about Political parties, democracy and the new information and communication technologies: theorising the relationships.

The infoshop: the alternative information centre of the 1990s (1999)
Journal Article
Atton, C. (1999). The infoshop: the alternative information centre of the 1990s. New Library World, 100(1), 24-29. https://doi.org/10.1108/03074809910248564

This article introduces the infoshop movement, a network of independent information centres run by political activists throughout Europe and the USA. The article defines and describes the nature of the infoshop, the services it provides and the natur... Read More about The infoshop: the alternative information centre of the 1990s.

‘Alive’ on the internet: A user‐centred evaluation of BIS‐online (1999)
Journal Article
Gillham, M., & Hall, H. (1999). ‘Alive’ on the internet: A user‐centred evaluation of BIS‐online. New Review of Academic Librarianship, 5(1), 61-79. https://doi.org/10.1080/13614539909516790

Recent UK government initiatives have encouraged academic staff to consider using IT to enhance students' experience of higher education in terms of its quality, flexibility and effectiveness. In 1999 second year undergraduate students studying Infor... Read More about ‘Alive’ on the internet: A user‐centred evaluation of BIS‐online.

Texts at work: some thoughts on "Just for You" service in the context of domain expertise. (1998)
Journal Article
Davenport, E., & Cronin, B. (1998). Texts at work: some thoughts on "Just for You" service in the context of domain expertise. Journal of Education for Library and Information Science, 39, 1-12

The authors review a number of approaches to "just for you" service. They suggest that this concept offers opportunities for library and information science (LIS) programs to extend their reach by engaging domain experts who will develop services and... Read More about Texts at work: some thoughts on "Just for You" service in the context of domain expertise..

Navigating business information sources: a practical guide for information managers. (1998)
Book
Burke, M. E., & Hall, H. (1998). Navigating business information sources: a practical guide for information managers. Library Association

During the last decade technical advances, deregulation, accountability and increased trade freedom have had a profound impact on the business world. In addition, improved customer proximity means that competitive firms must gauge performance and ben... Read More about Navigating business information sources: a practical guide for information managers..

The librarian as ethnographer: notes towards a strategy for the exploitation of cultural collections (1998)
Journal Article
Atton, C. (1998). The librarian as ethnographer: notes towards a strategy for the exploitation of cultural collections. Collection Building, 17(4), 154-158. https://doi.org/10.1108/01604959810238293

Argues that the hybrid nature of collection development (electronic and print) requires a corresponding hybridised system of collection exploitation. Proposes a model for the exploitation of hybrid cultural collections that draws on ethnographic prin... Read More about The librarian as ethnographer: notes towards a strategy for the exploitation of cultural collections.

Beyond navigation as metaphor. (1998)
Presentation / Conference Contribution
Benyon, D. (1998, September). Beyond navigation as metaphor

With the development of large information spaces such as digital libraries, the notion of user navigation through such spaces has gained prominence. The popular view of navigation is that it is a conscious, goal directed activity in which someone is... Read More about Beyond navigation as metaphor..

Genres in support of collaborative information retrieval in the virtual library (1998)
Journal Article
Procter, R., Goldenberg, A., Davenport, E., & McKinlay, A. (1998). Genres in support of collaborative information retrieval in the virtual library. Interacting with Computers, 10(2), 157-175. https://doi.org/10.1016/S0953-5438%2897%2900021-0

The advent of the virtual library is usually presented as a positive development for library users. However, much of the research and development work being carried out in this field tends to reinforce the perception of the use of information resourc... Read More about Genres in support of collaborative information retrieval in the virtual library.

Resetting the compass for the business information landscape (1998)
Journal Article
Hall, H., & Burke, M. E. (1998). Resetting the compass for the business information landscape. Business Information Review, 15(1), 22-26. https://doi.org/10.1177/0266382984236605

Kaye (1991) recognised the crucial importance of providing new business information managers with an understanding of business per se, as well as the actual sources used in its support. He set the context for the early 1990s in Information and busine... Read More about Resetting the compass for the business information landscape.

Private sector information work. (1997)
Book Chapter
Davenport, E., & Cano, V. (1997). Private sector information work. In J. Feather, & M. Line (Eds.), Information and Library Work Worldwide. Bowker Saur

Costing and pricing in the digital age: a practical guide for information services. (1997)
Book
Snyder, H., & Davenport, E. (1997). Costing and pricing in the digital age: a practical guide for information services. Neal-Schuman Publishers

The take-up of electronic information services has been retarded as much by the novel aspects of the pricing and accounting of resources they represent as by fear of technology or tight budgets. Library provision poses special problems as it must acc... Read More about Costing and pricing in the digital age: a practical guide for information services..