Interactive digital television and the ‘new’ citizen. (2006)
Book Chapter
Webster, W., & Smith, C. F. (2006). Interactive digital television and the ‘new’ citizen. In V. Bekkers, H. van Duivenboden, & M. Thaens (Eds.), Information and Communication Technology and Public Innovation: assessing the ICT-driven modernization of public administration (121-137). IOS Press

This chapter presents a case study of the use of interactive digital television (iDTV) to deliver electronic public services in the UK. It reviews a number of innovative iDTV initiatives which have sought to test the feasibility of using iDTV technol... Read More about Interactive digital television and the ‘new’ citizen..

Interactive digital television and electronic public services: emergent issues. (2006)
Presentation / Conference Contribution
Smith, C. F., & Webster, W. (2006, June). Interactive digital television and electronic public services: emergent issues. Presented at Proceedings of the Fourteenth European Conference on Information Systems

Delivering public services through digital television. (2002)
Journal Article
Smith, C., & Webster, W. (2002). Delivering public services through digital television. Public Money and Management, 22(4), 25-32. https://doi.org/10.1111/1467-9302.00326

Digital television (DTV) is central to the future electronic delivery of public services in the UK. Central government has been actively promoting the use of DTV in the public sector, for example in policy statements and by funding pilot schemes to b... Read More about Delivering public services through digital television..