An exploratory study of consumption emotion in services. (2003)
Journal Article
Mudie, P., Cottam, A., & Raeside, R. (2003). An exploratory study of consumption emotion in services. Service Industries Journal, 23(5), 84-106. https://doi.org/10.1080/02642060308565625

This article addresses the significance of emotions in the consumption of services. There has been little investigation of emotions in services. This study attempts a general examination of consumers' emotional experiences across four quite distinct... Read More about An exploratory study of consumption emotion in services..

A stochastic frontier model of the productive efficiency of Korean container terminals (2003)
Journal Article
Cullinane, K., & Song, D.-W. (2003). A stochastic frontier model of the productive efficiency of Korean container terminals. Applied Economics, 35(3), 251-267. https://doi.org/10.1080/00036840210139355

A central objective of port privatization and/or deregulation policies is stimulating greater efficiency by engendering a more competitive market and commercial approach to management. Korea provides a prime example of a nation that is implementing s... Read More about A stochastic frontier model of the productive efficiency of Korean container terminals.

Economic evaluation of road investment proposals: valuing travel time savings for freight. (2003)
Report
Fuller, T. N., Rockcliffe, N., Wigan, M., Tsolakis, D., & Thoresen, T. (2003). Economic evaluation of road investment proposals: valuing travel time savings for freight

Faster more reliable freight movements make up a substantial proportion of the economic benefits generated
by road and transport investment. However techniques for assessing and valuing the freight component of
this economic benefit have been rathe... Read More about Economic evaluation of road investment proposals: valuing travel time savings for freight..