Lean Six-Sigma: the means to healing an ailing NHS? (2018)
Journal Article
Bancroft, J., Saha, K., Li, D., Lukacs, G., & Pierron, X. (2018). Lean Six-Sigma: the means to healing an ailing NHS?. International Journal of Quality and Reliability Management, 35(9), 1976-1988. https://doi.org/10.1108/ijqrm-01-2017-0006

Purpose – The purpose of this paper is to examine England’s Accident and Emergency (A&E) arm of the National Health Service (NHS). It considers the positive impact that Lean has had and Six-Sigma can have in A&E departments to improve the quality and... Read More about Lean Six-Sigma: the means to healing an ailing NHS?.