Dr Jamie Thompson's Outputs (16)

Investigating the effectiveness of virtual influencers in prosocial marketing (2024)
Journal Article
Igarashi, R., Bhoumik, K., & Thompson, J. (2024). Investigating the effectiveness of virtual influencers in prosocial marketing. Psychology and Marketing, 41(9), 2121-2135. https://doi.org/10.1002/mar.22031

Heeding the rising popularity of virtual influencers on social media, many established brands are beginning to collaborate with them. Although virtual influencers are perceived as novel and exciting, their effectiveness in different areas of consumer... Read More about Investigating the effectiveness of virtual influencers in prosocial marketing.

Abusive supervision in commercial kitchens: Insights from the restaurant industry (2024)
Journal Article
Taheri, B., Thompson, J., Mistry, T., Okumus, B., & Gannon, M. (2024). Abusive supervision in commercial kitchens: Insights from the restaurant industry. International Journal of Hospitality Management, 120, Article 103789. https://doi.org/10.1016/j.ijhm.2024.103789

This mixed-method study investigates how abusive supervision and bullying impact job satisfaction and turnover intentions among employees in an environment plagued by ingrained incivility: commercial kitchens. Underpinned by social learning theory, w... Read More about Abusive supervision in commercial kitchens: Insights from the restaurant industry.

Enhancing graduate employability – exploring the influence of experiential simulation learning on life skill development (2024)
Journal Article
Scheuring, F., & Thompson, J. (online). Enhancing graduate employability – exploring the influence of experiential simulation learning on life skill development. Studies in Higher Education, https://doi.org/10.1080/03075079.2024.2334837

Skills and knowledge which increase the likelihood of university graduates finding employment is an increasingly important factor for higher education institutions. Even though subject matter expertise remains a primary objective, supporting students... Read More about Enhancing graduate employability – exploring the influence of experiential simulation learning on life skill development.

Investigating the effects of service recovery strategies on consumer forgiveness and post-trust in the food delivery sector (2022)
Journal Article
Gannon, M., Taheri, B., Thompson, J., Rahimi, R., & Okumus, B. (2022). Investigating the effects of service recovery strategies on consumer forgiveness and post-trust in the food delivery sector. International Journal of Hospitality Management, 107, Article 103341. https://doi.org/10.1016/j.ijhm.2022.103341

Underpinned by coping theory, this study investigates the extent to which service recovery strategies (e.g., firm-level apologies; compensation; feedback loops) stimulate customer forgiveness and post-trust following service failure. Adopting a two-s... Read More about Investigating the effects of service recovery strategies on consumer forgiveness and post-trust in the food delivery sector.

A Guide To Abductive Thematic Analysis (2022)
Journal Article
Thompson, J. (2022). A Guide To Abductive Thematic Analysis. Qualitative Report, 27(5), 1410-1421. https://doi.org/10.46743/2160-3715/2022.5340

Thematic analysis is an increasingly popular method for analysing qualitative data within the social sciences. Current guides for conducting thematic analysis promote the method’s broad flexibility across research designs, which has resulted in criti... Read More about A Guide To Abductive Thematic Analysis.

Developing esport tourism through fandom experience at in-person events (2022)
Journal Article
Thompson, J., Taheri, B., & Scheuring, F. (2022). Developing esport tourism through fandom experience at in-person events. Tourism Management, 91, Article 104531. https://doi.org/10.1016/j.tourman.2022.104531

Tourism research has yet to consider the growing esport sector. Through a mixed-method research design, we employ the theoretical lens of fandom to examine what online and experiential factors may influence esport players and spectators to attend phy... Read More about Developing esport tourism through fandom experience at in-person events.

Volunteer tourism fields: spaces of altruism and unsustainability (2021)
Journal Article
Thompson, J. (2022). Volunteer tourism fields: spaces of altruism and unsustainability. Current Issues in Tourism, 25(5), 779-791. https://doi.org/10.1080/13683500.2021.1887824

Drawing upon research from six volunteer projects in Cambodia, this paper explores the volunteer host community as a ‘space’ that has its own rules and normalized ways of behaving that influences the assistance prospective beneficiaries receive. Unde... Read More about Volunteer tourism fields: spaces of altruism and unsustainability.

Generating Socially Responsible Events at Ski Resorts (2020)
Journal Article
Taheri, B., & Thompson, J. (2020). Generating Socially Responsible Events at Ski Resorts. International Journal of Hospitality Management, 91, Article 102695. https://doi.org/10.1016/j.ijhm.2020.102695

This study examines how ski resorts can manage events that are sustainable, while also balancing the needs of consumers and local workers. Using a mixed-method approach, quantitative results (from 710 ski tourists) highlight the influence of communit... Read More about Generating Socially Responsible Events at Ski Resorts.

Capital deployment and exchange in volunteer tourism (2019)
Journal Article
Thompson, J., & Taheri, B. (2020). Capital deployment and exchange in volunteer tourism. Annals of Tourism Research, 81, Article 102848. https://doi.org/10.1016/j.annals.2019.102848

This paper draws upon Bourdieusian literature to examine how capitals are exchanged between stakeholders in volunteer tourism settings. Through exploratory interviews at schools in Cambodia and Kenya, we identify how volunteers and hosts cognise obje... Read More about Capital deployment and exchange in volunteer tourism.

Self-expression and play: can religious tourism be hedonistic? (2018)
Journal Article
Lochrie, S., Baxter, I. W. F., Collinson, E., Curran, R., Gannon, M. J., Taheri, B., Thompson, J., & Yalinay, O. (2019). Self-expression and play: can religious tourism be hedonistic?. Tourism Recreation Research, 44(1), 2-16. https://doi.org/10.1080/02508281.2018.1545825

Using data collected from 538 Iranian tourists undertaking the religious pilgrimage of Umrah (i.e., voluntary travel to the holy city of Mecca at any time throughout the year), this study investigates the concept of play and its relationship with sel... Read More about Self-expression and play: can religious tourism be hedonistic?.

Servicescape and shopping value: the role of negotiation intention, social orientation, and recreational identity at the Istanbul Grand Bazaar, Turkey (2018)
Journal Article
Yalinay, O., Baxter, I. W. F., Collinson, E., Curran, R., Gannon, M. J., Lochrie, S., Taheri, B., & Thompson, J. (2018). Servicescape and shopping value: the role of negotiation intention, social orientation, and recreational identity at the Istanbul Grand Bazaar, Turkey. Journal of Travel and Tourism Marketing, 35(9), 1132-1144. https://doi.org/10.1080/10548408.2018.1475277

This paper examines the influence of negotiation intention, recreational shopper identity, and social shopping orientation on both servicescape and visitors’ overall shopping value in the Istanbul Grand Bazaar. We developed and tested a conceptual mo... Read More about Servicescape and shopping value: the role of negotiation intention, social orientation, and recreational identity at the Istanbul Grand Bazaar, Turkey.

An examination of initiation rituals in a UK sporting institution and the impact on group development (2018)
Journal Article
Thompson, J., Johnstone, J., & Banks, C. (2018). An examination of initiation rituals in a UK sporting institution and the impact on group development. European Sport Management Quarterly, 18(5), 544-562. https://doi.org/10.1080/16184742.2018.1439984

Research question: This study investigates the impact of initiation rituals on group development. Through the application of chaos theory, we examine how the trajectory of team development is inherently unpredictable due to the complex nature and unc... Read More about An examination of initiation rituals in a UK sporting institution and the impact on group development.

The traditional marketplace: serious leisure and recommending authentic travel (2018)
Journal Article
Curran, R., Baxter, I. W. F., Collinson, E., Gannon, M. J., Lochrie, S., Taheri, B., Thompson, J., & Yalinay, O. (2018). The traditional marketplace: serious leisure and recommending authentic travel. Service Industries Journal, 38(15-16), 1116-1132. https://doi.org/10.1080/02642069.2018.1432603

Services reliant on revenue generated from tourism are often beholden to how authentic visitors perceive their offering to be. From a managerial perspective, this is exacerbated when they serve a dual-purpose, as both actively ingrained in local cult... Read More about The traditional marketplace: serious leisure and recommending authentic travel.

Negotiation, bargaining, and discounts: generating WoM and local tourism development at the Tabriz bazaar, Iran (2017)
Journal Article
Thompson, J., Baxter, I. W. F., Curran, R., Gannon, M. J., Lochrie, S., Taheri, B., & Yalinay, O. (2018). Negotiation, bargaining, and discounts: generating WoM and local tourism development at the Tabriz bazaar, Iran. Current Issues in Tourism, 21(11), 1207-1214. https://doi.org/10.1080/13683500.2017.1396294

This paper examines the effects of negotiation intention, bargaining propensity, and discount satisfaction on word-of-mouth (WoM) behaviours for tourists visiting Tabriz bazaar, Iran. Data from 615-survey respondents highlight that tourists are motiv... Read More about Negotiation, bargaining, and discounts: generating WoM and local tourism development at the Tabriz bazaar, Iran.

Travelling for Umrah: destination attributes, destination image, and post-travel intentions (2017)
Journal Article
Gannon, M. J., Baxter, I. W. F., Collinson, E., Curran, R., Farrington, T., Glasgow, S., Godsman, E. M., Gori, K., Jack, G. R. A., Lochrie, S., Maxwell-Stuart, R., MacLaren, A. C., MacIntosh, R., O'Gorman, K., Ottaway, L., Perez-Vega, R., Taheri, B., Thompson, J., & Yalinay, O. (2017). Travelling for Umrah: destination attributes, destination image, and post-travel intentions. Service Industries Journal, 37(7-8), 448-465. https://doi.org/10.1080/02642069.2017.1333601

This paper examines the links between cosmopolitanism, self-identity, and a desire for social interaction on perceived destination image and behavioural intentions. A model was tested using a sample of 538 Iranian visitors to Mecca for the purpose of... Read More about Travelling for Umrah: destination attributes, destination image, and post-travel intentions.

A modern day panopticon: Using power and control theory to manage volunteer tourists in Bolivia (2017)
Journal Article
Thompson, J., Curran, R., & O'Gorman, K. D. (2017). A modern day panopticon: Using power and control theory to manage volunteer tourists in Bolivia. Tourism Management Perspectives, 22, 34-43. https://doi.org/10.1016/j.tmp.2017.01.003

Volunteer tourism literature is yet to examine the impact of power and control practices on volunteer tourist compliancy. This paper contributes to closing this research gap by proposing and testing a new theoretical model of power and control practi... Read More about A modern day panopticon: Using power and control theory to manage volunteer tourists in Bolivia.