All Outputs (436)

The prevalence of functional impairment in Great Britain (2003)
Book Chapter
Clarkson, J., Dong, H., & Keates, S. (2003). The prevalence of functional impairment in Great Britain. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (360-371). London: Springer. https://doi.or

The general lack of awareness of the wider range of end-user capabilities often results in inconsiderate design that excludes many users, especially older users and users with disabilities. There is a need for designers to understand both the nature... Read More about The prevalence of functional impairment in Great Britain.

Design exclusion (2003)
Book Chapter
Keates, S., & Clarkson, J. (2003). Design exclusion. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (88-107). London: Springer. https://doi.org/10.1007/978-1-4471-0001-0_6

While inclusive design and universal design are commonly accepted as good design aims, this chapter discusses the merits of focusing on design exclusion. The concept of design exclusion is particularly powerful because identifying why and how end-use... Read More about Design exclusion.

Assessment for inclusive design (2003)
Book Chapter
Cardoso, C., Keates, S., & Clarkson, J. (2003). Assessment for inclusive design. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (458-477). London: Springer. https://doi.org/10.1007/978-1-4471-0

Many designers view the process of design as primarily creative and informal. They often rely heavily on their intuitive response to the design problem when developing a design solution. As such, without an explicit effort to address the needs of the... Read More about Assessment for inclusive design.

Quantifying Design Exclusion (2003)
Book Chapter
Clarkson, J., Dong, H., & Keates, S. (2003). Quantifying Design Exclusion. In J. Clarkson, S. Keates, R. Coleman, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (422-436). London, UK: Springer. https://doi.org/10.1007/978-1-4471-0

Products make demands of their users which effect their utility and usability. As a result, those users who do not have the capability to use the product are denied access to it. For example, a kettle that is so heavy that a weaker user cannot lift i... Read More about Quantifying Design Exclusion.

Multiple haptic targets for motion-impaired computer users (2003)
Presentation / Conference Contribution
Hwang, F., Keates, S., Langdon, P., & Clarkson, P. J. (2003). Multiple haptic targets for motion-impaired computer users. In G. Cockton, & P. Korhonen (Eds.), Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (41-48). https://doi.

Although a number of studies have reported that force feedback gravity wells can improve performance in ?pointand-click? tasks, there have been few studies addressing issues surrounding the use of gravity wells for multiple onscreen targets. This pap... Read More about Multiple haptic targets for motion-impaired computer users.

Inclusive design: design for the whole population. (2003)
Book
Clarkson, P., Keates, S., Coleman, R., & Lebbon, C. (Eds.). (2003). Inclusive design: design for the whole population. London, UK: Springer. https://doi.org/10.1007/978-1-4471-0001-0

Inclusive Design: What's in It for Me? presents a comprehensive review of current practice in inclusive design. With emphasis on new ideas for improvement and arguments for wider implementation in future, a unique combination of leading opinions on i... Read More about Inclusive design: design for the whole population..

Visualising design exclusion (2003)
Presentation / Conference Contribution
Clarkson, P. J., Dong, H., & Keates, S. (2003). Visualising design exclusion. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Industrial design

?Design exclusion? arises when a product cannot be used effectively because of choices made during the design process. Understanding the causes of such design exclusion is essential if better products, which accommodate the widest range of user capab... Read More about Visualising design exclusion.

Usability Considerations in the Design of Handheld Electronic Devices (2003)
Presentation / Conference Contribution
Gupta, S. P., Keates, S., & Clarkson, P. J. (2003). Usability Considerations in the Design of Handheld Electronic Devices. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engi

Many handheld electronic devices such as cellular phones, personal digital assistants (PDAs) and TV/video remote controls have become a part our daily life; and in recent years there has been competition amongst manufacturers to introduce increasingl... Read More about Usability Considerations in the Design of Handheld Electronic Devices.

Developing cognitive capability scale for inclusive product design (2003)
Presentation / Conference Contribution
Langdon, P., Keates, S., & Clarkson, P. J. (2003). Developing cognitive capability scale for inclusive product design. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineer

In order to assess capability for product design, we aimed to develop new scales to assess the cognitive capability ranges for individuals by using items from the existing UK ONS scale to construct new scales, re-analysed in terms of cognitive requir... Read More about Developing cognitive capability scale for inclusive product design.

Designers and manufacturers' perspectives on inclusive/universal design (2003)
Presentation / Conference Contribution
Dong, H., Keates, S., & Clarkson, P. J. (2003). Designers and manufacturers' perspectives on inclusive/universal design. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engine

Inclusive design in the U.K. and its U.S. counterpart, universal design, present opportunities and challenges to industry. In order to encourage manufacturers and design companies to adopt more inclusive design practices, the research has been carrie... Read More about Designers and manufacturers' perspectives on inclusive/universal design.

Assessing inclusivity throughout the design process (2003)
Presentation / Conference Contribution
Cardoso, C., Keates, S., & Clarkson, P. J. (2003). Assessing inclusivity throughout the design process. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Sto

Everyday design solutions often cause unnecessary levels of discomfort or even exclusion, affecting mainly older adult users and people of all ages with a variety of functional impairments. Designers? intuitive and informal approaches to the evaluati... Read More about Assessing inclusivity throughout the design process.

Adaptation of a disability severity scale for product assessment (2003)
Presentation / Conference Contribution
Clarkson, P. J., Dong, H., & Keates, S. (2003). Adaptation of a disability severity scale for product assessment. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering D

An inclusively-designed product should accommodate the widest possible range of user capabilities. Consequently, it is important for designers to know about the full range of potential user capabilities found across the general population when assess... Read More about Adaptation of a disability severity scale for product assessment.

The design of kiosks for providing access to e-information for older adults (2003)
Presentation / Conference Contribution
Keates, S., Clarkeson, J., & Robinson, P. (2003). The design of kiosks for providing access to e-information for older adults. In C. Stephanidis (Ed.), Universal Access in HCI: Inclusive Design in the Information Society (852-856)

No abstract available.

Temporal context and the recognition of emotion from facial expression (2003)
Presentation / Conference Contribution
Kaliouby, R. E., Robinson, P., & Keates, S. (2003). Temporal context and the recognition of emotion from facial expression. In C. Stephanidis, & J. Jacko (Eds.), HCI International 2003 Proceedings: Human-Computer Interaction: Theory and Practice. Part II

Facial displays are an important channel for the expression of emotions and are often thought of as projections or ?read out? of a person?s mental state. While it is generally believed that emotion recognition from facial expression improves with con... Read More about Temporal context and the recognition of emotion from facial expression.

Inclusive design: A balance between product demands and user capabilities (2003)
Presentation / Conference Contribution
Clarkson, P. J., & Keates, S. (2003). Inclusive design: A balance between product demands and user capabilities. In ASME 2003 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference: 15th Internation

The world population is aging and the number of people who are experiencing a loss of functional capability is also on the increase. There is a need to design ?inclusive? products to accommodate this wider range of capabilities and to develop metrics... Read More about Inclusive design: A balance between product demands and user capabilities.

A framework for minimising design exclusion (2003)
Presentation / Conference Contribution
Clarkson, P. J., & Keates, S. (2003). A framework for minimising design exclusion. In Conference Proceedings on International Conference on Inclusive Design and Communications (INCLUDE 2003)

It is known that many products are not accessible to large sections of the population since designers instinctively focus on providing the necessary utility for someone matching their own physical and skill capabilities (Cooper, 1999). They are eithe... Read More about A framework for minimising design exclusion.

User capabilities and product demands (2003)
Presentation / Conference Contribution
Clarkson, J., & Keates, S. (2003). User capabilities and product demands. In Conference Proceedings on International Conference on Inclusive Design and Communications (INCLUDE 2003)

Currently, 1000 million of the world population have a noticeable degree of functional impairment. It is well established that impairments such as hearing, vision and reduced motor capability are of a degenerative nature and associated with increasin... Read More about User capabilities and product demands.

UK and US industrial perspectives on inclusive design (2003)
Presentation / Conference Contribution
Dong, H., Keates, S., & Clarkson, J. (2003). UK and US industrial perspectives on inclusive design. In Conference Proceedings on International Conference on Inclusive Design and Communications (INCLUDE 2003)

Inclusive design and its US counterpart universal design present opportunities and challenges to industry. However, despite the motivations for adoption of more inclusive design practices, industry has been slow to adopt them (Keates and Clarkson, 20... Read More about UK and US industrial perspectives on inclusive design.

Supporting the adoption of inclusive design practices (2003)
Presentation / Conference Contribution
Keates, S., & Clarkson, J. (2003). Supporting the adoption of inclusive design practices. In Conference Proceedings on An International Conference on Inclusive Design for Society and Business

It is known that many people are being excluded unnecessarily from using products and services and that this exclusion often arises because the designers have not taken the end-users into account fully. There are clear knowledge gaps that need to be... Read More about Supporting the adoption of inclusive design practices.

Identifying design exclusion: a review of assessment methods (2003)
Presentation / Conference Contribution
Cardoso, C., Keates, S., & Clarkson, J. (2003). Identifying design exclusion: a review of assessment methods. In Conference Proceedings on An International Conference on Inclusive Design for Society and Business

It is often the case that informal and intuitive approaches to usability evaluation produce designs that overlook the needs, wants and aspirations of a wide range of consumers across diverse populations. The result is people of all ages being disadva... Read More about Identifying design exclusion: a review of assessment methods.