Assessing inclusivity throughout the design process

Cardoso, C.; Keates, S.; Clarkson, P. J.

Abstract

Everyday design solutions often cause unnecessary levels of discomfort or even exclusion, affecting mainly older adult users and people of all ages with a variety of functional impairments. Designers? intuitive and informal approaches to the evaluation of product usability and accessibility attributes are insufficient when addressing the needs of a wider population. This paper discusses the advantages of using more formal assessment approaches throughout the entire design process. A case study on domestic appliances illustrates the comparison between the implementation of three different assessment methods.

• Presentation Conference Type: Conference Paper (Published)
• Conference Name: International conference on engineering design ICED 03
• Start Date: Aug 19, 2003
• End Date: Aug 21, 2003
• Publication Date: 2003
• Deposit Date: Feb 4, 2019
• Publisher: The Design Society
• Pages: 45-46
• Book Title: DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Innovation and customer demands
• ISBN: 1904670008
• Keywords: inclusivity throughout the design process, usability and accessibility, functional capabilities, assessment methods
• Public URL: http://researchrepository.napier.ac.uk/Output/1497365
• Publisher URL: https://www.designsociety.org/publication/23903/as..