Quantifying Design Exclusion

Clarkson, John; Dong, Hua; Keates, Simeon

Abstract

Products make demands of their users which effect their utility and usability. As a result, those users who do not have the capability to use the product are denied access to it. For example, a kettle that is so heavy that a weaker user cannot lift it denies access to that user regardless of the cause of their weakness. There are many such products causing access problems with a wide range of users, particularly those who are order or disabled, and it is generally recognised that more inclusive approaches to design must be adopted to resolve this problem.

Citation

Clarkson, J., Dong, H., & Keates, S. (2003). Quantifying Design Exclusion. In J. Clarkson, S. Keates, R. Coleman, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (422-436). Springer. https://doi.org/10.1007/978-1-4471-0001-0

• Publication Date: 2003
• Deposit Date: Feb 5, 2019
• Publisher: Springer
• Pages: 422-436
• Book Title: Inclusive Design: Design for the Whole Population
• Chapter Number: 25
• ISBN: 9781852337001
• DOI: https://doi.org/10.1007/978-1-4471-0001-0
• Keywords: Ideal product, product requirement, severity category, universal design, motion capability,
• Public URL: http://researchrepository.napier.ac.uk/Output/1497488