Design exclusion

Keates, Simeon; Clarkson, John

Abstract

While inclusive design and universal design are commonly accepted as good design aims, this chapter discusses the merits of focusing on design exclusion. The concept of design exclusion is particularly powerful because identifying why and how end-users cannot use a product enables us to counter such exclusion. This chapter explains how design exclusion arises and defmes a series of measures of inclusive merit — i.e. how successful products are at being inclusive. The themes of quantifying and countering design exclusion are re-visited in later chapters in this book.

Citation

Keates, S., & Clarkson, J. (2003). Design exclusion. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (88-107). Springer. https://doi.org/10.1007/978-1-4471-0001-0_6

• Publication Date: 2003
• Deposit Date: Feb 12, 2019
• Publisher: Springer
• Pages: 88-107
• Book Title: Inclusive Design: Design for the Whole Population
• Chapter Number: 5
• ISBN: 9781852337001
• DOI: https://doi.org/10.1007/978-1-4471-0001-0_6
• Keywords: Design Approach; Product Requirement; Universal Design; Ideal Population; User Capability
• Public URL: http://researchrepository.napier.ac.uk/Output/1497757
• Publisher URL: http://gala.gre.ac.uk/12637/