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The effect of organizational responses to service failures on customer satisfaction perception (2016)
Journal Article
Cheung, M., & To, W. M. (2017). The effect of organizational responses to service failures on customer satisfaction perception. Service Business, 11(4), 767-784. https://doi.org/10.1007/s11628-016-0328-z

This paper explores how organizational responses to service failures affect perceived justice and recovery satisfaction using responses from 410 customers who experienced service failures in Hong Kong. The results indicated that the acknowledgement o... Read More about The effect of organizational responses to service failures on customer satisfaction perception.

Childhood Abuse and Current Intimate Partner Violence: A Population Study in Hong Kong (2016)
Journal Article
Yan, E., & Karatzias, T. (2020). Childhood Abuse and Current Intimate Partner Violence: A Population Study in Hong Kong. Journal of Interpersonal Violence, 35(1-2), 233-251. https://doi.org/10.1177/0886260516682521

Previous studies have established that childhood violence victimization is associated with current experience of intimate partner violence (IPV). Existing literature, however, focused exclusively on female survivors and physical IPV and relied on non... Read More about Childhood Abuse and Current Intimate Partner Violence: A Population Study in Hong Kong.

Aiming for long-term, objective-driven science communication in the UK [Version 2] (2016)
Journal Article
Prokop, A., & Illingworth, S. (2016). Aiming for long-term, objective-driven science communication in the UK [Version 2]. F1000Research, 5, Article 1540. https://doi.org/10.12688/f1000research.9079.2

Communicating science to wider lay audiences is an increasingly important part of a scientist's remit, and is something that many scientists are keen to embrace. However, based on surveys carried out amongst the UK public, as well as our own experien... Read More about Aiming for long-term, objective-driven science communication in the UK [Version 2].

Predictive no-reference assessment of video quality (2016)
Journal Article
Torres Vega, M., Mocanu, D. C., Stavrou, S., & Liotta, A. (2017). Predictive no-reference assessment of video quality. Signal Processing: Image Communication, 52, 20-32. https://doi.org/10.1016/j.image.2016.12.001

Among the various means to evaluate the quality of video streams, lightweight No-Reference (NR) methods have low computation and may be executed on thin clients. Thus, these methods would be perfect candidates in cases of real-time quality assessment... Read More about Predictive no-reference assessment of video quality.

Estimating abundance of striped hyenas (Hyaena hyaena) in the Negev Desert of Israel using camera traps and closed capture–recapture models (2016)
Journal Article
Tichon, J., Rotem, G., & Ward, P. (2017). Estimating abundance of striped hyenas (Hyaena hyaena) in the Negev Desert of Israel using camera traps and closed capture–recapture models. European journal of wildlife research, 63(1), https://doi.org/10.1007/

Estimating key state variables (e.g., abundance/density) of threatened/endangered species is a difficult yet crucial task. These variables are essential for wildlife conservationists/managers to assess the current states and trends of target populati... Read More about Estimating abundance of striped hyenas (Hyaena hyaena) in the Negev Desert of Israel using camera traps and closed capture–recapture models.

Achieving Good Outcomes for Asthma Living (GOAL): Mixed methods feasibility and pilot cluster randomised controlled trial of a practical intervention for eliciting, setting and achieving goals for adults with asthma (2016)
Journal Article
Hoskins, G., Williams, B., Abhyankar, P., Donnan, P., Duncan, E., Pinnock, H., …Sheikh, A. (2016). Achieving Good Outcomes for Asthma Living (GOAL): Mixed methods feasibility and pilot cluster randomised controlled trial of a practical intervention for

Background Despite being a core component of self-management, goal setting is rarely used in routine care. We piloted a primary care, nurse-led intervention called Achieving Good Outcomes for Asthma Living (GOAL) for adults with asthma. Patients wer... Read More about Achieving Good Outcomes for Asthma Living (GOAL): Mixed methods feasibility and pilot cluster randomised controlled trial of a practical intervention for eliciting, setting and achieving goals for adults with asthma.

Revealing student nurses' perceptions of human dignity through curriculum co-design (2016)
Journal Article
Munoz, S., Macaden, L., Kyle, R., & Webster, E. (2017). Revealing student nurses' perceptions of human dignity through curriculum co-design. Social Science and Medicine, 174, 1-8. https://doi.org/10.1016/j.socscimed.2016.12.011

Dignity is a slippery concept to define – yet it has been at the heart of media and policy debates around the provision of health and social care in recent years; particularly in the United Kingdom following the Mid-Staffordshire scandal and subseque... Read More about Revealing student nurses' perceptions of human dignity through curriculum co-design.

Supervisory orientation, employee goal orientation, and knowledge management among front line hotel employees (2016)
Journal Article
Shamim, S., Cang, S., & Yu, H. (2017). Supervisory orientation, employee goal orientation, and knowledge management among front line hotel employees. International Journal of Hospitality Management, 62, 21-32. https://doi.org/10.1016/j.ijhm.2016.11.013

This study investigates how managers can enhance the knowledge management (KM) among front line hotel employees at the individual level, by affecting the employee goal orientations through supervisory orientations. This study found significant influe... Read More about Supervisory orientation, employee goal orientation, and knowledge management among front line hotel employees.

Customer churn prediction in the telecommunication sector using a rough set approach (2016)
Journal Article
Amin, A., Anwar, S., Adnan, A., Nawaz, M., Alawfi, K., Hussain, A., & Huang, K. (2017). Customer churn prediction in the telecommunication sector using a rough set approach. Neurocomputing, 237, 242-254. https://doi.org/10.1016/j.neucom.2016.12.009

Customer churn is a critical and challenging problem affecting business and industry, in particular, the rapidly growing, highly competitive telecommunication sector. It is of substantial interest to both academic researchers and industrial practitio... Read More about Customer churn prediction in the telecommunication sector using a rough set approach.

Measurement and structural invariance of the US version of the Birth Satisfaction Scale-Revised (BSS-R) in a large sample (2016)
Journal Article
Martin, C. R., Hollins Martin, C. J., Burduli, E., Barbosa-Leiker, C., Donovan-Batson, C., & Fleming, S. E. (2017). Measurement and structural invariance of the US version of the Birth Satisfaction Scale-Revised (BSS-R) in a large sample. Women and Birth,

Background: The 10-item Birth Satisfaction Scale-Revised (BSS-R) is being increasingly used internationally. The use of the measure and the concept has gathered traction in the United States following the development of a US version of the tool. A li... Read More about Measurement and structural invariance of the US version of the Birth Satisfaction Scale-Revised (BSS-R) in a large sample.

A randomized controlled trial of a mindfulness-based intervention program for people with schizophrenia: 6-month follow-up (2016)
Journal Article
Wang, L., Chien, W. T., Yip, L. K., & Karatzias, T. (2016). A randomized controlled trial of a mindfulness-based intervention program for people with schizophrenia: 6-month follow-up. Neuropsychiatric Disease and Treatment, 12, 3097-3110. https://doi.org/

Mindfulness-based interventions have been increasingly evidenced to be effective in different mental illnesses but limited in schizophrenia. This single-blind, multisite randomized controlled trial tested the effects of a mindfulness-based psychoeduc... Read More about A randomized controlled trial of a mindfulness-based intervention program for people with schizophrenia: 6-month follow-up.

Guidance to manage inappropriate polypharmacy in older people: systematic review and future developments (2016)
Journal Article
Lewek, P., MacLure, K., McIntosh, J., Alonso, A., Kardas, P., Wilson, M., …Stewart, D. (2016). Guidance to manage inappropriate polypharmacy in older people: systematic review and future developments. Expert Opinion on Drug Safety, 16(2), 203-213. https

Introduction: Single disease state led evidence-based guidelines do not provide sufficient coverage of issues of multimorbidities, with the cumulative impact of recommendations often resulting in overwhelming medicines burden. Inappropriate polypharm... Read More about Guidance to manage inappropriate polypharmacy in older people: systematic review and future developments.

The degradation of mechanical properties in halloysite nanoclay-polyester nanocomposites exposed in seawater environment (2016)
Journal Article
Saharudin, M., Wei, J., Shyha, I., & Inam, F. (2016). The degradation of mechanical properties in halloysite nanoclay-polyester nanocomposites exposed in seawater environment. Journal of Nanomaterials, 2016, Article 2604631. https://doi.org/10.1155/2016/2

Polyester based polymers are extensively used in aggressive marine environments; however inadequate data available on the effects of the seawater on the polyester based nanocomposites mechanical properties. This paper reports the effect of seawater a... Read More about The degradation of mechanical properties in halloysite nanoclay-polyester nanocomposites exposed in seawater environment.

Prediction and mechanism elucidation of analyte retention on phospholipid stationary phases (IAM-HPLC) by in silico calculated physico-chemical descriptors (2016)
Journal Article
Russo, G., Grumetto, L., Barbato, F., Vistoli, G., & Pedretti, A. (2017). Prediction and mechanism elucidation of analyte retention on phospholipid stationary phases (IAM-HPLC) by in silico calculated physico-chemical descriptors. European Journal of Phar

The present study proposes a method for an in silico calculation of phospholipophilicity. Phospholipophilicity is intended as the measure of analyte affinity for phospholipids; it is currently assessed by HPLC measures of analyte retention on phospha... Read More about Prediction and mechanism elucidation of analyte retention on phospholipid stationary phases (IAM-HPLC) by in silico calculated physico-chemical descriptors.

An exploration of the lived experiences of people with alcohol-related harm in Scotland (2016)
Journal Article
O'May, F., Gill, J., Black, H., Rees, C., & Chick, J. (2017). An exploration of the lived experiences of people with alcohol-related harm in Scotland. Journal of Substance Use, 22(4), 442-448. https://doi.org/10.1080/14659891.2016.1235732

Background: Alcohol consumption has posed well-documented problems for Scottish society in terms of morbidity, mortality, and wider societal costs. Objectives: To investigate the lived experiences and drinking behaviors of people with alcohol-related... Read More about An exploration of the lived experiences of people with alcohol-related harm in Scotland.

Mangrove Crab Ucides cordatus Removal Does Not Affect Sediment Parameters and Stipule Production in a One Year Experiment in Northern Brazil (2016)
Journal Article
Pülmanns, N., Mehlig, U., Nordhaus, I., Saint-Paul, U., & Diele, K. (2016). Mangrove Crab Ucides cordatus Removal Does Not Affect Sediment Parameters and Stipule Production in a One Year Experiment in Northern Brazil. PLOS ONE, 11(12), Article e0167375. https://doi.org/10.1371/journal.pone.0167375

Mangrove crabs influence ecosystem processes through bioturbation and/or litter feeding. In Brazilian mangroves, the abundant and commercially important crab Ucides cordatus is the main faunal modifier of microtopography establishing up to 2 m deep b... Read More about Mangrove Crab Ucides cordatus Removal Does Not Affect Sediment Parameters and Stipule Production in a One Year Experiment in Northern Brazil.

Barriers to a Cyberaware Scotland (2016)
Journal Article
Horgan, S., & Collier, B. (2016). Barriers to a Cyberaware Scotland. Scottish Justice Matters, 4(3), 19-20

CYBERSECURITY poses particular challenges to policy, policing and the public. Despite recent shifts in policing and security strategies, online victimisation is a major and growing problem for the Scottish criminal justice system. This article seeks... Read More about Barriers to a Cyberaware Scotland.

Infection control: evidence-based common sense (2016)
Journal Article
Dancer, S. J. (2016). Infection control: evidence-based common sense. Infection, Disease & Health, 21(4), 147-153. https://doi.org/10.1016/j.idh.2016.10.003

When compared against classical sciences, infection control is very much the ‘new kid-on-the-block’. This means that activities directed by infection prevention and control are more likely to reflect ‘common sense’ rather than robust evidence. Indeed... Read More about Infection control: evidence-based common sense.

Meaningful use of Twitter in nursing education may improve student learning and should be considered as a viable educational tool to assist in the development of digital professionalism (2016)
Journal Article
Booth, R., & O'Connor, S. (2017). Meaningful use of Twitter in nursing education may improve student learning and should be considered as a viable educational tool to assist in the development of digital professionalism. Evidence-Based Nursing, 20(1), 28-

Meaningful use of Twitter in nursing education may improve student learning and should be considered as a viable educational tool to assist in the development of digital professionalism. Commentary on: Jones R, Kelsey J, Nelmes P, et al. Introduci... Read More about Meaningful use of Twitter in nursing education may improve student learning and should be considered as a viable educational tool to assist in the development of digital professionalism.