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All Outputs (969)

Sharing the Same Workspace: The Effect of AI Task Deployment on Frontline Service Employees’ Job Satisfaction and Customers Outcomes (2023)
Presentation / Conference Contribution
Bhoumik, K., & Igarashi, R. (2023). Sharing the Same Workspace: The Effect of AI Task Deployment on Frontline Service Employees’ Job Satisfaction and Customers Outcomes. In 2023 AMA Winter Academic Conference: Proceedings (56-75)

Organizations are progressively using service robots in frontline settings to enhance consumer experiences as we see an increasing trend in humans and robots working together in restaurants, airports, and banks. In this research, we examine the impac... Read More about Sharing the Same Workspace: The Effect of AI Task Deployment on Frontline Service Employees’ Job Satisfaction and Customers Outcomes.

A critical review of the efficacy of the UN SDGs as conduits for collaboration in business tourism provision. Case Study Edinburgh & Melbourne (2023)
Presentation / Conference Contribution
Robertson, M., Pyke, J., & Drake, C. (2023, February). A critical review of the efficacy of the UN SDGs as conduits for collaboration in business tourism provision. Case Study Edinburgh & Melbourne. Presented at 33rd Annual Conference of the Council for Australasian Universities Tourism and Hospitality Education, Fremantle, Western Australia

Business events can support the needs of access, equality, and learning for work and social inclusion, and determine a greater range of benefits than had been previously considered (Edwards, Foley, & Schlenker, 2011; Foley, Edwards, & Schlenker, 2014... Read More about A critical review of the efficacy of the UN SDGs as conduits for collaboration in business tourism provision. Case Study Edinburgh & Melbourne.

Role of Festivals for Promoting Scottish Pilgrimage (2023)
Presentation / Conference Contribution
Robertson, M. (2023, March). Role of Festivals for Promoting Scottish Pilgrimage. Paper presented at Pilgrimage Today: Routes to Flourishing Communities & Enterprise, Wexford

Investing in degree apprenticeships: Analysing experiences through Conservation of Resources Theory (2023)
Presentation / Conference Contribution
Taylor-Smith, E., Smith, S., & Bratton, A. (2023, December). Investing in degree apprenticeships: Analysing experiences through Conservation of Resources Theory. Presented at 2023 SRHE International Research Conference, Birmingham, UK

Degree apprentices have reported finding work-life-study balance challenging. This study uses the Theory of Conservation of Resources (COR) to investigate the resources invested and gained by apprentices in the achievement of their goal of a degree w... Read More about Investing in degree apprenticeships: Analysing experiences through Conservation of Resources Theory.

Authentic learning in higher education environments: Teacher insight into student experience – a reflection of process and purpose (Stage 1 – with focus on Edinburgh Case) (2023)
Presentation / Conference Contribution
Kitchen, E., Drake, C., Goh, E., Harkison, T., Losekoot, E., Robertson, M., Steriopolous, E., & Waterston, L. (2023, May). Authentic learning in higher education environments: Teacher insight into student experience – a reflection of process and purpose (Stage 1 – with focus on Edinburgh Case). Poster presented at Council for Hospitality Management Education 2023, Annual Conference, NHL Stenden University of Applied Sciences, Leeuwarden, The Netherlands

Authentic teaching and learning is a critical pedagogy and curriculum requirement in higher education to better prepare for the future workforce. As such, educators adopt a suite of authentic assessments such as work-integrated learning, industry rep... Read More about Authentic learning in higher education environments: Teacher insight into student experience – a reflection of process and purpose (Stage 1 – with focus on Edinburgh Case).

Authentic learning in higher education environments: Teacher insight into student experience (2023)
Presentation / Conference Contribution
Kitchen, E., Steriopoulos, E., Harkison, T., Drake, C., Goh, E., Robertson, M., Waterston, L., & Losekoot, E. (2023, February). Authentic learning in higher education environments: Teacher insight into student experience. Presented at 23rd Annual Conference of the Council for Australasian Universities Tourism and Hospitality Education, Fremantle, Western Australia

This paper focuses on the factors that influence the authentic learning practices in the Tourism, Hospitality, and Events (THE) education context from a teacher’s perspective. To align with emerging industry changes due to the COVID pandemic, and als... Read More about Authentic learning in higher education environments: Teacher insight into student experience.

Digital Selling and Technostress: Preliminary Analysis (2023)
Presentation / Conference Contribution
Igarashi, R., & Vardarsuyu, M. (2023). Digital Selling and Technostress: Preliminary Analysis. In 2023 AMA Winter Academic Conference: Proceedings (1247-1261)

This study investigates the impact of digital selling on salespeople’s perception of five different techno-stressors (techno-overload, techno-invasion, techno-insecurity, techno-complexity and techno-uncertainty) and subsequent emotional exhaustion.... Read More about Digital Selling and Technostress: Preliminary Analysis.

Navigating Authenticity: A Study on Brand Activism’s Influence on Consumer Responses and Role of Emotional Brand Attachment and Brand Passion (2023)
Presentation / Conference Contribution
Tjandra, N., Cheung, M., Backhaus, C., & Lee, Z. (2024, April). Navigating Authenticity: A Study on Brand Activism’s Influence on Consumer Responses and Role of Emotional Brand Attachment and Brand Passion. Presented at 17th Global Brand Conference, Edinburgh

This study is based on Vredenburg et al. (2020)’s typology of brand activism to propose that authentic brand activism can be directly and indirectly explain for consumer’s responses through emotional brand attachment and brand passion. Moreover, empa... Read More about Navigating Authenticity: A Study on Brand Activism’s Influence on Consumer Responses and Role of Emotional Brand Attachment and Brand Passion.

Can a brand be conscientious? A study of consumer perceptions (2023)
Presentation / Conference Contribution
Tjandra, N., Feri, A., Ind, N., Seegebarth, B., Backhaus, C., Iglesias, O., & Woisetschläger, D. (2024, April). Can a brand be conscientious? A study of consumer perceptions. Presented at 17th Global Brand Conference, Edinburgh

Public engagement in the Business School: What is public engagement and how can TBS researchers engage with their publics? (2023)
Presentation / Conference Contribution
Todd, L. (2023, December). Public engagement in the Business School: What is public engagement and how can TBS researchers engage with their publics?. Presented at Tourism & Languages Research Seminar, Edinburgh

This seminar and workshop will provide an overview of Public Engagement (PE) with research in the Business School. It will introduce the University’s Public Engagement Funding Competition (2023-2024); and provide an overview of the funding criteria a... Read More about Public engagement in the Business School: What is public engagement and how can TBS researchers engage with their publics?.

Affect and materiality of Graffiti in times of crisis (2023)
Presentation / Conference Contribution
Victoria, M. (2023, December). Affect and materiality of Graffiti in times of crisis. Paper presented at Rethinking intercultural communication beyond verbal language, Nicosia, Cyprus

The impetus for this visual-based presentation comes from serendipitous encounters with certain types of graffiti in Edinburgh during the covid-19 lockdown. As a flâneuse (Elkin, 2016) of Asian heritage, I explore my subjective and embodied (gendere... Read More about Affect and materiality of Graffiti in times of crisis.

It's all about co-creation: peer learning on the Erasmus Mundus programme at the University of Valencia (2023)
Presentation / Conference Contribution
Rihova, I., Gallarza, M., Andrade, M., Guimaraes, M., Hackmann, A., Kokolaki, O., & Missanelli, G. (2023, November). It's all about co-creation: peer learning on the Erasmus Mundus programme at the University of Valencia. Presented at 16th annual International Conference of Education, Research and Innovation, Seville, Spain

The idea of teaching as a dialogue between teachers and students, and collaboration and sharing between students and their peers ([1], [2]), is gaining traction in higher education. This project showcases the use of collaborative learning to integrat... Read More about It's all about co-creation: peer learning on the Erasmus Mundus programme at the University of Valencia.

Temporality and Futurity of the Forgotten: Everyday Lives of Syrian Refugees in Scotland amid Covid-19 Pandemic (2023)
Presentation / Conference Contribution
Khaleel, F., Avdukic, A., Law, A., & Abdullah, A. (2023, October). Temporality and Futurity of the Forgotten: Everyday Lives of Syrian Refugees in Scotland amid Covid-19 Pandemic. Paper presented at Understanding Displacement in Visual Art and Cultural History: 1945 to Now, Manchester, UK

This study explores the coexistence of multiple and radically distinctive, yet rhythmic worlds, that Syrian refugees resettling in the Scotland found themselves within during the pandemic.

Methodologically this study applies rhythmanalysis as a cr... Read More about Temporality and Futurity of the Forgotten: Everyday Lives of Syrian Refugees in Scotland amid Covid-19 Pandemic.

Research and Teaching Integration (2023)
Presentation / Conference Contribution
Victoria, M. (2023, October). Research and Teaching Integration. Presented at Learning and Teaching ENssentials, Edinburgh Napier University

Decolonising the Discourse on Academic Integrity: A Data Driven Activism Against Implicit Association of International Students with Academic Dishonesty (2023)
Presentation / Conference Contribution
Harte, P., Khaleel, F., & Avdukic, A. (2023, October). Decolonising the Discourse on Academic Integrity: A Data Driven Activism Against Implicit Association of International Students with Academic Dishonesty. Paper presented at Abolishing the University & Borders in Higher Education, Online

When you attend any conference, workshop or gathering on upholding academic integrity in HE and ways of reducing academic dishonesty, you will find that there is always a session that focuses on academic misconduct within the international cohort. If... Read More about Decolonising the Discourse on Academic Integrity: A Data Driven Activism Against Implicit Association of International Students with Academic Dishonesty.