Outputs (18)

Participatory Design with Domain Experts: A Delphi Study for a Career Support Chatbot (2024)
Presentation / Conference Contribution
Wilson, M., Brazier, D., Gkatzia, D., & Robertson, P. (2024, July). Participatory Design with Domain Experts: A Delphi Study for a Career Support Chatbot. Presented at ACM Conversational User Interfaces 2024 (CUI ’24), Luxembourg, Luxembourg

We present a study of collaboration with expert participants for the purpose of the responsible design of a conversational agent. The Delphi study was used to identify and develop design and evaluation criteria for an automated career support interve... Read More about Participatory Design with Domain Experts: A Delphi Study for a Career Support Chatbot.

The collaborative use of career information by young people and career advisers: A thematic content analysis of career counselling records (2024)
Journal Article
Milosheva, M., Robertson, P., Cruickshank, P., & Hall, H. (2024). The collaborative use of career information by young people and career advisers: A thematic content analysis of career counselling records. Australian Journal of Career Development, 33(1), 72-81. https://doi.org/10.1177/10384162241232267

This study explores the career information-seeking behaviours of young people and career advisers. These are examined through the interrogation of a secondary data set held by Scotland's national skills agency, Skills Development Scotland. Descriptiv... Read More about The collaborative use of career information by young people and career advisers: A thematic content analysis of career counselling records.

Responsible Design & Evaluation of a Conversational Agent for a National Careers Service (2023)
Presentation / Conference Contribution
Wilson, M., Cruickshank, P., Gkatzia, D., & Robertson, P. (2023, September). Responsible Design & Evaluation of a Conversational Agent for a National Careers Service. Presented at Symposium on Future Directions in Information Access (FDIA) 2023, Vienna, Austria

This PhD project applies a research-through-design approach to the development of a conversational agent for a national career service for young people. This includes addressing practical, interactional and ethical aspects of the system. For each asp... Read More about Responsible Design & Evaluation of a Conversational Agent for a National Careers Service.

Information literacy competencies for career transitions in the digital age (2023)
Book Chapter
Milosheva, M., Hall, H., Robertson, P., & Cruickshank, P. (2023). Information literacy competencies for career transitions in the digital age. In G. Widen, & J. Teixeira (Eds.), Information Literacy and the Digitalisation of the Workplace (71-101). Facet Publishing

The Career Information Podcast (2023)
Digital Artefact
(2023). The Career Information Podcast. [Podcast]

This series of podcasts explores the topic of career information. It is the product of a collaboration between staff and students in the School of Computing, Engineering and the Built Environment (SCEBE) and the School of Applied Sciences (SAS).... Read More about The Career Information Podcast.

Principal Agent Theory & AI in Careers Services: Digitalisation and technologies in career education and guidance [Symposium] (2023)
Presentation / Conference Contribution
Wilson, M., Robertson, P., Cruickshank, P., & Gkatzia, D. (2023, March). Principal Agent Theory & AI in Careers Services: Digitalisation and technologies in career education and guidance [Symposium]. Paper presented at Nordic Education Research Association Conference, Oslo

Capturing career information use in everyday life: introducing the CIEL conceptual framework (2022)
Presentation / Conference Contribution
Milosheva, M., Hall, H., Robertson, P., & Cruickshank, P. (2022, September). Capturing career information use in everyday life: introducing the CIEL conceptual framework. Presented at Information Seeking in Context (ISIC) Conference, Berlin, Germany

Introduction. Everyday career information use is not fully addressed by extant theories, models, and frameworks. In this paper, a conceptual framework of career information behaviour and career information literacy in everyday life is presented. Meth... Read More about Capturing career information use in everyday life: introducing the CIEL conceptual framework.

Opportunities and risks in the use of AI in career development practice (2022)
Journal Article
Wilson, M., Robertson, P., Cruickshank, P., & Gkatzia, D. (2022). Opportunities and risks in the use of AI in career development practice. Journal of the National Institute for Career Education and Counselling, 48(1), 48-57. https://doi.org/10.20856/jnicec.4807

The Covid-19 pandemic required many aspects of life to move online. This accelerated a broader trend for increasing use of ICT and AI, with implications for both the world of work and career development. This article explores the potential benefits a... Read More about Opportunities and risks in the use of AI in career development practice.

New information literacy horizons: Making the case for career information literacy (2022)
Presentation / Conference Contribution
Milosheva, M., Hall, H., Robertson, P., & Cruickshank, P. (2021, September). New information literacy horizons: Making the case for career information literacy. Presented at European Conference on Information Literacy (ECIL) 2021, Bamberg, Germany [Online]

A literature review on the broad theme of information literacy and work was undertaken between January and April 2021 as part of an on-going doctoral study. The purpose of the literature review was to explore extant research on workplace information... Read More about New information literacy horizons: Making the case for career information literacy.

A sequential explanatory methodology for the study of young people’s career information literacy and career information behaviours (2022)
Presentation / Conference Contribution
Milosheva, M., Hall, H., Robertson, P., & Cruickshank, P. (2022, February). A sequential explanatory methodology for the study of young people’s career information literacy and career information behaviours. Poster presented at iConference 2022, Online

Poster presented at iConference 2022, Online, 28 Feb - 4 Mar 2022.