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Opportunities and risks in the use of AI in career development practice

Wilson, Marianne; Robertson, Peter; Cruickshank, Peter; Gkatzia, Dimitra



The Covid-19 pandemic required many aspects of life to move online. This accelerated a broader trend for increasing use of ICT and AI, with implications for both the world of work and career development. This article explores the potential benefits and challenges of including AI in career practice. It provides an overview of the technology, including current uses, to illustrate ways in which it could enhance existing services, and the attendant practical and ethical challenges posed. Finally, recommendations are provided for policy and practice that will support career development professionals in managing these risks and maximising benefits to service users.

Journal Article Type Article
Online Publication Date Apr 30, 2022
Publication Date 2022
Deposit Date Feb 25, 2022
Publicly Available Date Jul 1, 2022
Print ISSN 2046-1348
Publisher National Institute for Career Education and Guidance
Peer Reviewed Peer Reviewed
Volume 48
Issue 1
Pages 48-57
Keywords ICT, Online guidance, Artificial intelligence, AI, Ethics
Public URL


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