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Enlightened trial and error (2012)
Journal Article
Turner, P., Turner, S., & Flint, T. (2012). Enlightened trial and error. Interaction Design and Architecture(s) IxDetA, 13/14, 64-83

Human-computer interaction as a rationalistic, engineering discipline has been taught successfully for more than 25 years. The established narrative is one of designing usable systems for users, some of whom have been described as “naïve”, safely ins... Read More about Enlightened trial and error.

How Was Your Day? evaluating a conversational companion (2012)
Journal Article
Benyon, D., Gambäck, B., Hansen, P., Mival, O., & Webb, N. (2012). How Was Your Day? evaluating a conversational companion. IEEE Transactions on Affective Computing, 4, 299-311. https://doi.org/10.1109/T-AFFC.2013.15

The “How Was Your Day” (HWYD) Companion is an embodied conversational agent that can discuss work-related issues, entering free-form dialogues that lack any clearly defined tasks and goals. The development of this type of Companion technology require... Read More about How Was Your Day? evaluating a conversational companion.

Emotional and aesthetic attachment to digital artefacts (2012)
Journal Article
Turner, P., & Turner, S. (2012). Emotional and aesthetic attachment to digital artefacts. Cognition, Technology and Work, https://doi.org/10.1007/s10111-012-0231-x

We report a pair of repertory grid studies that explore the attachment people have for digital and nondigital artefacts. In the first study we found no clear distinctions between emotional attachment to digital and nondigital artefacts: people are... Read More about Emotional and aesthetic attachment to digital artefacts.