Designing for engagement (2011)
Journal Article
Turner, P., Flint, T., & Turner, S. (2011). Designing for engagement. Infrastructure journal,

Interaction strategies for an affective conversational agent (2011)
Journal Article
Smith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., …Cavazza, M. (2011). Interaction strategies for an affective conversational agent. Presence: Teleoperators and Virtual Environments, 20, 395-411. https://doi.org/10.1162/PRES_a_00063

The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in generating appropriate affective responses, selecting the overall shape of the... Read More about Interaction strategies for an affective conversational agent.

Demo Hour: Anthony Otten, Daniel Schulze, Mie Sorensen, Di Mainstone, Tim Murray-Browne (2011)
Journal Article
Helgason, I. (2011). Demo Hour: Anthony Otten, Daniel Schulze, Mie Sorensen, Di Mainstone, Tim Murray-Browne. Interactions, 18, 8-9. https://doi.org/10.1145/2008176.2008179

These Demo Hour projects were curated by Ingi Helgason, a researcher and design lecturer at Edinburgh Napier University and the Open University. The projects were presented at Create ‘10, hosted by Edinburgh Napier University, as part of the conferen... Read More about Demo Hour: Anthony Otten, Daniel Schulze, Mie Sorensen, Di Mainstone, Tim Murray-Browne.

Is stereotyping inevitable when designing with personas? (2011)
Journal Article
Turner, P., & Turner, S. (2011). Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002

User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review the genesis and application of personas and kindred representations, and di... Read More about Is stereotyping inevitable when designing with personas?.