Enlightened trial and error (2012)
Journal Article
Turner, P., Turner, S., & Flint, T. (2012). Enlightened trial and error. Interaction Design and Architecture(s) IxDetA, 13/14, 64-83

Human-computer interaction as a rationalistic, engineering discipline has been taught successfully for more than 25 years. The established narrative is one of designing usable systems for users, some of whom have been described as “naïve”, safely ins... Read More about Enlightened trial and error.

Emotional and aesthetic attachment to digital artefacts (2012)
Journal Article
Turner, P., & Turner, S. (2012). Emotional and aesthetic attachment to digital artefacts. Cognition, Technology and Work, https://doi.org/10.1007/s10111-012-0231-x

We report a pair of repertory grid studies that explore the attachment people have for digital and nondigital artefacts. In the first study we found no clear distinctions between emotional attachment to digital and nondigital artefacts: people are... Read More about Emotional and aesthetic attachment to digital artefacts.

Designing for engagement (2011)
Journal Article
Turner, P., Flint, T., & Turner, S. (2011). Designing for engagement. Infrastructure journal,

Is stereotyping inevitable when designing with personas? (2011)
Journal Article
Turner, P., & Turner, S. (2011). Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002

User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review the genesis and application of personas and kindred representations, and di... Read More about Is stereotyping inevitable when designing with personas?.

Triangulation in practice. (2009)
Journal Article
Turner, P., & Turner, S. (2009). Triangulation in practice. Virtual Reality, 13, 171-181. https://doi.org/10.1007/s10055-009-0117-2

Triangulation is the means by which an alternate perspective is used to validate, challenge or extend existing findings. It is frequently used when the field of study is difficult, demanding or contentious and presence research meets all of these cri... Read More about Triangulation in practice..

How older people account for their experiences with interactive technology. (2007)
Journal Article
Turner, P., Turner, S., & Van de Walle, G. (2007). How older people account for their experiences with interactive technology. Behaviour and Information Technology, 26, 287-296. https://doi.org/10.1080/01449290601173499

We present a qualitative study, undertaken over a period of nine months, of older people facing the challenges of learning to use interactive technology, specifically personal computers (PCs) and the internet. We examine the range of causal explanati... Read More about How older people account for their experiences with interactive technology..