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The “Book Problem” and its neural correlates (2013)
Journal Article
Turner, P. (2013). The “Book Problem” and its neural correlates. AI & society, https://doi.org/10.1007/s00146-013-0491-x

Presence research can tell us why we feel present in the real world and can experience presence while using virtual reality technology (and movies and games) but has strikingly less to say on why we feel present in the scenes described in a book. Jus... Read More about The “Book Problem” and its neural correlates.

Enlightened trial and error (2012)
Journal Article
Turner, P., Turner, S., & Flint, T. (2012). Enlightened trial and error. Interaction Design and Architecture(s) IxDetA, 13/14, 64-83

Human-computer interaction as a rationalistic, engineering discipline has been taught successfully for more than 25 years. The established narrative is one of designing usable systems for users, some of whom have been described as “naïve”, safely ins... Read More about Enlightened trial and error.

Emotional and aesthetic attachment to digital artefacts (2012)
Journal Article
Turner, P., & Turner, S. (2012). Emotional and aesthetic attachment to digital artefacts. Cognition, Technology and Work, https://doi.org/10.1007/s10111-012-0231-x

We report a pair of repertory grid studies that explore the attachment people have for digital and nondigital artefacts. In the first study we found no clear distinctions between emotional attachment to digital and nondigital artefacts: people are... Read More about Emotional and aesthetic attachment to digital artefacts.

Designing for engagement (2011)
Journal Article
Turner, P., Flint, T., & Turner, S. (2011). Designing for engagement. Infrastructure journal,

Is stereotyping inevitable when designing with personas? (2011)
Journal Article
Turner, P., & Turner, S. (2011). Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002

User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review the genesis and application of personas and kindred representations, and di... Read More about Is stereotyping inevitable when designing with personas?.

The end of cognition? (2009)
Journal Article
Turner, P. (2009). The end of cognition?. Human Technology: An Interdisciplinary Journal on Humans in ICT Environments, 5, 5-11

Mental models, magical thinking and individual differences. (2009)
Journal Article
Turner, P., & Sobolewska, E. (2009). Mental models, magical thinking and individual differences. Human technology an interdisciplinary journal on humans in ICT environments, 5, 90-113

Broadly, there are two mutually exclusive accounts of how people (non-specialist users) reason about and conceptualize interactive technology. The first is based on classical cognitive psychology and is characterized by the term mental model. The sec... Read More about Mental models, magical thinking and individual differences..

Towards an account of intuitiveness (2008)
Journal Article
Turner, P. (2008). Towards an account of intuitiveness. Behaviour and Information Technology, 27, 475-482. https://doi.org/10.1080/01449290701292330

Intuitive systems are usable systems. Design guidelines advocate intuitiveness and vendors claim it - but what does it mean for a user interface, interactive system, or device to be intuitive? A review of the use of the term 'intuitive' indicates tha... Read More about Towards an account of intuitiveness.

Being-with: a study of familiarity (2008)
Journal Article
Turner, P. (2008). Being-with: a study of familiarity. Interacting with Computers, 20, 447-454. https://doi.org/10.1016/j.intcom.2008.04.002

How people learn to use an interactive device has always been an important field of research in human-computer interaction (HCI). The theoretical bases of which have ranged from the traditional cognitive perspectives through situated learning to coll... Read More about Being-with: a study of familiarity.

How older people account for their experiences with interactive technology. (2007)
Journal Article
Turner, P., Turner, S., & Van de Walle, G. (2007). How older people account for their experiences with interactive technology. Behaviour and Information Technology, 26, 287-296. https://doi.org/10.1080/01449290601173499

We present a qualitative study, undertaken over a period of nine months, of older people facing the challenges of learning to use interactive technology, specifically personal computers (PCs) and the internet. We examine the range of causal explanati... Read More about How older people account for their experiences with interactive technology..