Skip to main content

Research Repository

Advanced Search

Managing revenue in Scottish visitor attractions. (2012)
Journal Article
Leask, A., Fyall, A., & Garrod, B. (2012). Managing revenue in Scottish visitor attractions. Current Issues in Tourism, 1-26. https://doi.org/10.1080/13683500.2012.667070

Revenue management is often identified as a potentially valuable tool for addressing some of the challenges currently facing visitor attractions. This article sets out to investigate the adoption of revenue-management practices by Scottish paid-entry... Read More about Managing revenue in Scottish visitor attractions..

Engaging residents as stakeholders of the visitor attraction. (2012)
Journal Article
Garrod, B., Fyall, A., Leask, A., & Reid, E. (2012). Engaging residents as stakeholders of the visitor attraction. Tourism Management, 33, 1159-1173. https://doi.org/10.1016/j.tourman.2011.11.014

While local residents are widely recognised to play a pivotal role in the development and management of destinations, their role in the context of visitor attractions has largely been overlooked. This paper seeks to explore the purposes and processes... Read More about Engaging residents as stakeholders of the visitor attraction..

Festival management innovation and failure (2010)
Journal Article
Carlsen, J., Andersson, T. D., Ali‐Knight, J., Jaeger, K., & Taylor, R. (2010). Festival management innovation and failure. International Journal of Event and Festival Management, 1(2), 120-131. https://doi.org/10.1108/17852951011056900

Purpose – The paper seeks to examine the concepts, types and implications of festival innovation and failure. Design/methodology/approach – A review of extant literature is undertaken and examples of innovation and failure in three festivals are... Read More about Festival management innovation and failure.

Questioning the impact of the ‘graduatization’ of the managerial labour force upon the management of human resources in the Scottish hotel industry (2000)
Journal Article
Ingram, A., Jamieson, R., Lynch, P., & Bent, R. (2000). Questioning the impact of the ‘graduatization’ of the managerial labour force upon the management of human resources in the Scottish hotel industry. International journal of consumer studies, 24(4), 212-222. https://doi.org/10.1111/j.1470-6431.2000.00128.x

This paper outlines the findings of a questionnaire survey returned by 125 Scottish hotels from a sample of 500 small and middle-sized enterprises. We asked questions on the level of impact that hospitality graduates have had upon human resource mana... Read More about Questioning the impact of the ‘graduatization’ of the managerial labour force upon the management of human resources in the Scottish hotel industry.