Outputs (69)

Leadership development in the Hong Kong Civil Service: Accessing social resources through guanxi networks (2024)
Journal Article
O’Neil, J. J., McMillan, J., & Garavan, T. (in press). Leadership development in the Hong Kong Civil Service: Accessing social resources through guanxi networks. Public Administration and Development, https://doi.org/10.1002/pad.2040

Drawing on guanxi and conservation of resources theory we explore how close personal ties between middle managers who participated in leadership development, constitutes an important social resource in an East Asian public sector context. We contribu... Read More about Leadership development in the Hong Kong Civil Service: Accessing social resources through guanxi networks.

The Impossible Dream? Achieving Public Value in Tourism (2023)
Presentation / Conference
Anastasiadou, C., & McMillan, J. (2023, July). The Impossible Dream? Achieving Public Value in Tourism. Paper presented at Surrey 2023 Conference: Bringing hospitality, tourism, transport and events back for good, University of Surrey, Guildford, UK

Public value for whom? Winners and losers in Edinburgh's short-term let licensing scheme (2023)
Presentation / Conference
Anastasiadou, C., & McMillan, J. (2023, June). Public value for whom? Winners and losers in Edinburgh's short-term let licensing scheme. Paper presented at Regional Studies Association Annual Conference 2023 - Transforming Regions: Policies and Planning for People and Places, Ljubljana, Slovenia

Stemming from a project seeking to explore whether Public Administration’s public value framework may be a useful conceptual framework to inform tourism policy making, the authors studied the introduction of short-term let (STL) licensing regulation... Read More about Public value for whom? Winners and losers in Edinburgh's short-term let licensing scheme.

Travelling towards the Holy Grail of Public Value: Are we nearly there yet? (2023)
Presentation / Conference
McMillan, J., & Anastasiadou, C. (2023, April). Travelling towards the Holy Grail of Public Value: Are we nearly there yet?. Paper presented at 73rd Political Studies Association Annual International Conference 2023, University of Liverpool

"So, What Do You Want?" Recasting Public Value in The Tourism Domain (2022)
Presentation / Conference
Anastasiadou, C., & McMillan, J. (2022, May). "So, What Do You Want?" Recasting Public Value in The Tourism Domain. Paper presented at The Human Touch in Hospitality: 30th Council for Hospitality Management Education 2022, Edinburgh Napier University, Edinburgh

In existing tourism literature, there is a lack of understanding of the public values on the basis of which tourism is understood and the tourism public sphere is constructed. Using the City of Edinburgh’s Council short-term let control area proposa... Read More about "So, What Do You Want?" Recasting Public Value in The Tourism Domain.

Public Value Leadership in the Context of Outcomes, Impact and Reform (2020)
Book Chapter
McMillan, J. (2021). Public Value Leadership in the Context of Outcomes, Impact and Reform. In J. Connolly, & A. Van der Zwet (Eds.), Public Value Management, Governance and Reform in Britain (173-200). Cham: Palgrave Macmillan. https://doi.org/10.1007/978-3-030-55586-3_7

The chapter considers leadership in public value settings. It examines public leadership practice in and for the creation of public value through exploring drivers and barriers in leadership action. Public value leadership is viewed through the compe... Read More about Public Value Leadership in the Context of Outcomes, Impact and Reform.

A holistic framework to embed good company practice for customer retention (2017)
Journal Article
McCrory, B., Pilcher, N., & McMillan, J. (2017). A holistic framework to embed good company practice for customer retention. The TQM magazine, 29(2), 257-275. https://doi.org/10.1108/TQM-11-2015-0139

Purpose: To detail a holistic practice based guiding framework for improving customer retention, which helps companies instil a customer service culture through encouraging them to concentrate on the three key areas of culture, continuous improvement... Read More about A holistic framework to embed good company practice for customer retention.

Conceptualising sustainable leadership (2017)
Journal Article
D’Annunzio-Green, N., Gerard, L., McMillan, J., & D'Annunzio-Green, N. (2017). Conceptualising sustainable leadership. Industrial and Commercial Training, 49(3), 116-126. https://doi.org/10.1108/ict-12-2016-0079

Literature encompassing Sustainable Leadership and developing leaders sustainably are still in infancy (Lambert, 2011). Nevertheless indications identify leadership as a vital cog in achieving sustainable organisations. Sustainable leadership can all... Read More about Conceptualising sustainable leadership.

Making Sense of Public Policy in a fragmented World: the search for solutions and the limits of learning (2015)
Book Chapter
Fenwick, J., & McMillan, J. (2015). Making Sense of Public Policy in a fragmented World: the search for solutions and the limits of learning. In A. Agger, B. Damgaard, A. Hagedorn Krogh, & E. Sørensen (Eds.), Collaborative Governance and Public Innovation in Northern Europe (269-286). Bentham Science Publishers

This chapter considers learning, change and innovation in a public sector where the certainties of ‘New Public Management’ (NPM) have been replaced by uncertainty and flux. In this setting, policy actors may resort either to innovation or retrenchmen... Read More about Making Sense of Public Policy in a fragmented World: the search for solutions and the limits of learning.

Public Administration: What is it, why teach it and does it matter? (2014)
Journal Article
Fenwick, J., & McMillan, J. (2014). Public Administration: What is it, why teach it and does it matter?. Teaching Public Administration, 32(2), 194-204. https://doi.org/10.1177/0144739414522479

What is understood by ‘‘public administration’’ in the contemporary UK higher education setting? Is it still being taught and, if so, why? These questions initially appear to be fairly straightforward but any review of the topic quickly poses some... Read More about Public Administration: What is it, why teach it and does it matter?.

Management Development and Co-production: myths and realities (2013)
Journal Article
Fenwick, J., & McMillan, J. (2013). Management Development and Co-production: myths and realities. Journal of Management Development, 32, 971-983. https://doi.org/10.1108/JMD-07-2012-0083

Purpose – The purpose of this paper is to address the relationship between public sector practitioners and academic providers in the design and delivery of management development programmes. What is the added value of HEI involvement in management de... Read More about Management Development and Co-production: myths and realities.

Public Participation and Public Service Modernization: Learning from New Labor? (2012)
Journal Article
Fenwick, J., & McMillan, J. (2012). Public Participation and Public Service Modernization: Learning from New Labor?. International Journal of Public Administration, 35(6), 367-378. https://doi.org/10.1080/01900692.2012.655523

The public participation agenda is a significant element of public service reform in Europe and beyond. This article examines how citizen participation in local public services was conceived and enacted under successive New Labor governments in the U... Read More about Public Participation and Public Service Modernization: Learning from New Labor?.

Co-production in Public Services Management: the view of providers (2012)
Presentation / Conference
McMillan, J., & Fenwick, J. (2012, April). Co-production in Public Services Management: the view of providers. Paper presented at 16th Annual Conference of the International Research Society for Public Management

Localism under the Coalition: Style or Substance? (2011)
Presentation / Conference
McMillan, J., & Fenwick, J. (2011, September). Localism under the Coalition: Style or Substance?. Paper presented at Public Administration Comittee Annual Conference

Working with Public Sector Practitioners: Adding Value and Co-Producing Knowledge (2011)
Presentation / Conference
McMillan, J., & Fenwick, J. (2011, April). Working with Public Sector Practitioners: Adding Value and Co-Producing Knowledge. Paper presented at 15th Annual Conference of the International Research Society for Public Management

Public Management in the Postmodern Era: an Introduction (2010)
Book Chapter
Fenwick, J., & McMillan, J. (2010). Public Management in the Postmodern Era: an Introduction. In Public Management in the Postmodern Era: Challenges and ProspectsEdward Elgar Publishing

Public Policy and Management in Postmodern times (2010)
Book Chapter
Fenwick, J., & McMillan, J. (2010). Public Policy and Management in Postmodern times. In Public Management in the Postmodern Era: Challenges and ProspectsEdward Elgar Publishing

The reorganization addiction in local government: unitary councils for England (2010)
Journal Article
Elcock, H., McMillan, J., & Fenwick, J. (2010). The reorganization addiction in local government: unitary councils for England. Public Money and Management, 30, 331-338. https://doi.org/10.1080/09540962.2010.525000

Structural reorganization of local government is an addictive habit to which British government ministers and civil servants are peculiarly prone. In the latest instance, several unitary authorities were created where two-tier systems existed previo... Read More about The reorganization addiction in local government: unitary councils for England.

Exploring leadership development interventions in the Scottish Hospitality Industry (2010)
Presentation / Conference
McMillan, J., Watson, S., Farquharson, L., & Naismith, N. (2010, October). Exploring leadership development interventions in the Scottish Hospitality Industry. Paper presented at EuroCHRIE Conference

Exploring Proactive Influence Tactics through the Servant Leadership Lens: First Findings (2010)
Presentation / Conference
Farquharson, L., McMillan, J., Naismith, N., & Watson, S. (2010, September). Exploring Proactive Influence Tactics through the Servant Leadership Lens: First Findings. Paper presented at British Academy of Management Annual Conference

Public Participation under New Labour: an Unsentimental Review (2010)
Presentation / Conference
Fenwick, J., & McMillan, J. (2010, September). Public Participation under New Labour: an Unsentimental Review. Paper presented at Public Administration Committee Annual Conference

A Scottish perspective on the diagnosis and evaluation of leadership development interventions (2010)
Presentation / Conference
McMillan, J., Watson, S., Farquharson, L., & Naismith, N. (2010, July). A Scottish perspective on the diagnosis and evaluation of leadership development interventions. Paper presented at 10th Developing Leadership Capability Conference

Exploring Leadership actions and Practices Influencing Collective Learning: a Complex Relationship? (2010)
Presentation / Conference
McMillan, J., Watson, S., Farquharson, L., & Naismith, N. (2010, June). Exploring Leadership actions and Practices Influencing Collective Learning: a Complex Relationship?. Paper presented at 11th International Conference on Human Resource Development Research and Practice across Europe

Public Management in the Postmodern Era Challenges and Prospects (2010)
Book
(2010). Public Management in the Postmodern Era Challenges and Prospects

Challenging the traditional orthodoxies of public management, this timely and comprehensive book adopts a lively and critical approach to key questions of public policy and management. With state-of-the-art contributions from leading international sc... Read More about Public Management in the Postmodern Era Challenges and Prospects.

The Discourse of Local Partnership in the United Kingdom (2009)
Presentation / Conference
McMillan, J., & Fenwick, J. (2009, September). The Discourse of Local Partnership in the United Kingdom. Paper presented at Public Administration Committee Annual Conference

What Makes a Successful Leader? (2009)
Presentation / Conference
McMillan, J., Peach, R., & Watson, S. (2009, June). What Makes a Successful Leader?. Paper presented at 10th International Conference on Human Resource Development Research and Practice across Europe

Local government and the problem of English governance. (2009)
Journal Article
Fenwick, J., McMillan, J., & Elcock, H. (2009). Local government and the problem of English governance. Local Government Studies, 35, 5-20. https://doi.org/10.1080/03003930802574417

The paper is concerned with the problematic nature of English governance. The discussion begins with reference to the reluctance to engage in debates about English national governance. It then poses a series of questions about the balance to be drawn... Read More about Local government and the problem of English governance..

Understanding Governance in an Era of Fragmentation and Uncertainty: Exploring Alternative Perspectives (2008)
Presentation / Conference
McMillan, J., & Fenwick, J. (2008, December). Understanding Governance in an Era of Fragmentation and Uncertainty: Exploring Alternative Perspectives. Paper presented at Fourth Transatlantic Dialogue on the Status of Intergovernmental and Multi-Level Governance

Governance and accountability: a role for social accounts in the sustainable school. (2008)
Journal Article
Gibbon, J., Fenwick, J., & McMillan, J. (2008). Governance and accountability: a role for social accounts in the sustainable school. Public Money and Management, 28, 353-360. https://doi.org/10.1111/j.1467-9302.2008.00669.x

Alongside formal systems of governance in secondary education there are important informal relationships of accountability among key stakeholders, organized around voluntary obligation in the public interest. Developing these accountabilities enhanc... Read More about Governance and accountability: a role for social accounts in the sustainable school..

Learning, compliance and gender in public management. (2008)
Journal Article
McMillan, J., & Fenwick, J. (2008). Learning, compliance and gender in public management. Public Policy and Administration, 23, 247-261. https://doi.org/10.1177/0952076708089975

This article offers a critical perspective on the ways in which the learning process in public organizations may be influenced by gender. The discussion considers the difference between the direct impact of gender differences on learning and the indi... Read More about Learning, compliance and gender in public management..

Belonging Communities’ in the New English Councils: The Rhetoric of Leadership? (2008)
Presentation / Conference
McMillan, J., & Fenwick, J. (2008, September). Belonging Communities’ in the New English Councils: The Rhetoric of Leadership?. Paper presented at Public Administration Committee Annual Conference

Local Government: An Answer to the Problem of English Governance? (2008)
Presentation / Conference
McMillan, J., Fenwick, J., & Elcock, H. (2008, April). Local Government: An Answer to the Problem of English Governance?. Paper presented at Political Studies Association Annual Conference

Learning and Change in Public Organisations: What’s the Problem? (2007)
Presentation / Conference
McMillan, J., & Fenwick, J. (2007, October). Learning and Change in Public Organisations: What’s the Problem?. Paper presented at Evaluation, Learning and Change in the Public Sector

Flagship Councils that will lead the Way? Issues and Tensions in the Reorganisation of the English Counties (2007)
Presentation / Conference
McMillan, J., Fenwick, J., & Elcock, H. (2007, September). Flagship Councils that will lead the Way? Issues and Tensions in the Reorganisation of the English Counties. Paper presented at Public Administration Committee Annual Conference

Learning, Gender and Public Management: What’s the Problem? (2006)
Presentation / Conference
McMillan, J., & Fenwick, J. (2006, September). Learning, Gender and Public Management: What’s the Problem?. Paper presented at British Academy of Management

Barriers to Internal Learning: Why Do Public Sector Organisations Fail to Learn from Within? (2006)
Presentation / Conference
McMillan, J., Wilding, P., & Fenwick, J. (2006, September). Barriers to Internal Learning: Why Do Public Sector Organisations Fail to Learn from Within?. Paper presented at Public Administration Committee Annual Conference

Leadership and Management in UK Local Government: A Role for Elected Mayors? (2006)
Journal Article
Fenwick, J., Elcock, H., & McMillan, J. (2006). Leadership and Management in UK Local Government: A Role for Elected Mayors?. International Review of Administrative Sciences, 72(3), 431-447. https://doi.org/10.1177/0020852306068026

The paper assesses the impact of the elected executive mayor on leadership and management in UK local government. After exploring the new executive arrangements introduced by the Local Government Act 2000, the three themes of governing, governance an... Read More about Leadership and Management in UK Local Government: A Role for Elected Mayors?.

What Value Knowledge? Gendered Learning in Public Management (2006)
Presentation / Conference
McMillan, J., & Fenwick, J. (2006, April). What Value Knowledge? Gendered Learning in Public Management. Paper presented at International Research Society for Public Management Annual Conference

Barriers to learning: conflicts that occur between and within organisational systems (2006)
Journal Article
Grieves, J., McMillan, J., & Wilding, P. (2006). Barriers to learning: conflicts that occur between and within organisational systems. International Journal of Learning and Intellectual Capital, 3(1), 86. https://doi.org/10.1504/ijlic.2006.009212

The paper argues that Organisational Learning (OL), as the underpinning process for Strategic Human Resource Development, has not yet reached a sufficient degree of maturity. This is partly due to an OL literature base that is generally rich in rheto... Read More about Barriers to learning: conflicts that occur between and within organisational systems.

Barriers to Learning: Conflicts that Occur Between and Within Organisational Systems (2005)
Book Chapter
McMillan, J., Grieves, J., & Wilding, P. (2005). Barriers to Learning: Conflicts that Occur Between and Within Organisational Systems. In Human resource Development: Challenges and Opportunities, 284-312. Anmol Publications

Leadership and Learning in Public Sector Management: An Alternative View of Organizational Change (2005)
Presentation / Conference
McMillan, J., & Fenwick, J. (2005, September). Leadership and Learning in Public Sector Management: An Alternative View of Organizational Change. Paper presented at Public Administration Committee Annual Conference

Organizational Learning and Public Sector Management: An Alternative View (2005)
Journal Article
Fenwick, J., & McMillan, J. (2005). Organizational Learning and Public Sector Management: An Alternative View. Public Policy and Administration, 20(3), 42-55. https://doi.org/10.1177/095207670502000305

The public service modernization agenda has directed attention to the problematic questions of how public sector organisations learn, what they learn, and how they fail to learn. This article considers: definitional problems of organisational learnin... Read More about Organizational Learning and Public Sector Management: An Alternative View.

Managers' views of Barriers to Organisational Learning (2005)
Presentation / Conference
McMillan, J., Wilding, P., & van Zwanenberg, N. (2005, May). Managers' views of Barriers to Organisational Learning. Paper presented at 6th International Conference on HRD Research and Practice across Europe

Public Administration (2004)
Other
McMillan, J. (2004). Public Administration

Crossing the Boundaries (2004)
Other
McMillan, J., & Fenwick, J. (2004). Crossing the Boundaries

Constructing Identity through Participation in and between Different Communities (2004)
Presentation / Conference
McMillan, J., Corlett, S., & Stalker, B. (2004, August). Constructing Identity through Participation in and between Different Communities. Paper presented at British Academy of Management Annual Conference

Barriers to Learning: Conflicts that Occur between and within Organisational Systems (2004)
Presentation / Conference
McMillan, J., Grieves, J., & Wilding, P. (2004, May). Barriers to Learning: Conflicts that Occur between and within Organisational Systems. Paper presented at 5th International Conference on HRD Research and Practice across Europe

Knowledge and Learning Transfer through Narrative and its Impact on Professional HRD Identity (2004)
Presentation / Conference
McMillan, J., Stalker, B., & Corlett, S. (2004, May). Knowledge and Learning Transfer through Narrative and its Impact on Professional HRD Identity. Paper presented at 5th International Conference on HRD Research and Practice across Europe

Go Your Own Way: Ray Mallon and Local Leadership in Middlesbrough (2004)
Journal Article
Fenwick, J., Grieves, J., & McMillan, J. (2004). Go Your Own Way: Ray Mallon and Local Leadership in Middlesbrough. Public Policy and Administration, 19(2), 28-37. https://doi.org/10.1177/095207670401900205

Central Government and Devolution (2004)
Book Chapter
McMillan, J., & Massey, A. (2004). Central Government and Devolution. In Devolution and British Politics, 231-250. Prentice Hall (Pearson Education)

Editorial: Public Administration: Crossing the Boundaries? (2004)
Journal Article
Fenwick, J., & McMillan, J. (2004). Editorial: Public Administration: Crossing the Boundaries?. Public Policy and Administration, 19(2), 1-2. https://doi.org/10.1177/095207670401900201

The Reform of Public Service Management: Britain at the Heart of Europe? (2003)
Presentation / Conference
McMillan, J., & Fenwick, J. (2003, December). The Reform of Public Service Management: Britain at the Heart of Europe?. Paper presented at Public Service Reform in Europe

Decentralising the Civil Service: From Unitary State to Differentiated Polity in the United Kingdom (2003)
Book
Rhodes, R., McMillan, J., Carmichael, P., & Massey, A. (2003). Decentralising the Civil Service: From Unitary State to Differentiated Polity in the United Kingdom. Open University Press

Editorial: Local Government and the New Political Management (2003)
Journal Article
Elcock, H., Fenwick, J., & McMillan, J. (2003). Editorial: Local Government and the New Political Management. Public Policy and Administration, 18(1), 1-3. https://doi.org/10.1177/095207670301800101

Civil Service Reform: from Thatcher to Blair (2002)
Presentation / Conference
McMillan, J. (2002, December). Civil Service Reform: from Thatcher to Blair. Paper presented at Yemeni Civil Service Reform Programme

Evolution in Britain's Civil Services (2002)
Presentation / Conference
McMillan, J., Rhodes, R., Carmichael, P., & Massey, A. (2002, August). Evolution in Britain's Civil Services. Paper presented at American Political Studies Association Annual Conference

Beyond Whitehall: Characteristics and Trends in the Civil Services of the UK since the 1970s (2002)
Presentation / Conference
McMillan, J., Rhodes, R., Carmichael, P., & Massey, A. (2002, March). Beyond Whitehall: Characteristics and Trends in the Civil Services of the UK since the 1970s. Paper presented at American Society of Public Administration Annual Conference

Government, Governance and Tourism (2002)
Book Chapter
McMillan, J., & Harrop, K. (2002). Government, Governance and Tourism. In The Tourism Business: An Introduction

Beyond Whitehall (2001)
Presentation / Conference
McMillan, J., Rhodes, R., Carmichael, P., & Massey, A. (2001, December). Beyond Whitehall. Paper presented at Devolution and the Future of Governance

The Changing Nature of the Civil Services of the British Isles (2001)
Presentation / Conference
McMillan, J., Rhodes, R., Carmichael, P., & Massey, A. (2001, December). The Changing Nature of the Civil Services of the British Isles. Paper presented at Modernising Civil services, PAC Conference

A Regional Future for the UK Civil Service? The Government Offices for the English Regions and the Civil Service in Scotland (2001)
Journal Article
McMillan, J., & Massey, A. (2001). A Regional Future for the UK Civil Service? The Government Offices for the English Regions and the Civil Service in Scotland. Public Money and Management, 21(2), 25-31. https://doi.org/10.1111/1467-9302.00256

The civil service role in the Westminster model is to inform and implement central government policy. The authors argue that extensive public sector reforms and changes in UK governance mean that the Westminster model no longer provides an adequate e... Read More about A Regional Future for the UK Civil Service? The Government Offices for the English Regions and the Civil Service in Scotland.

Regionalisation in Great Britain (2000)
Conference Proceeding
McMillan, J. (2000). Regionalisation in Great Britain. In Europa und die Kommunen

Good Governance (2000)
Presentation / Conference
McMillan, J. (2000, December). Good Governance

A Regional Future for the UK Civil Service? A Case Study of the Government Offices for the English Regions and the Civil Service in Scotland (2000)
Presentation / Conference
McMillan, J., & Massey, A. (2000, December). A Regional Future for the UK Civil Service? A Case Study of the Government Offices for the English Regions and the Civil Service in Scotland. Paper presented at After Westminster: Comparative Lessons from Sub-National Governments in Australia, Canada and the UK

From Here to Diversity: Equal Opportunities Training in the Civil Service (2000)
Presentation / Conference
McMillan, J., & Cunningham, R. (2000, April). From Here to Diversity: Equal Opportunities Training in the Civil Service. Paper presented at Political Studies Association Annual Conference

Regional Civil Services? Government Offices for the English Regions and the Civil Service in Scotland (2000)
Presentation / Conference
McMillan, J., & Massey, A. (2000, April). Regional Civil Services? Government Offices for the English Regions and the Civil Service in Scotland. Paper presented at Political Studies Association Annual Conference

The Effectiveness of Management Training in the Scottish Health Service (1993)
Presentation / Conference
McMillan, J. (1993, December). The Effectiveness of Management Training in the Scottish Health Service. Paper presented at Political Studies Association Annual Conference

A Case Study of the Effectiveness of Management Training and Development in the NHS and Implications for Achieving Cultural Change (1993)
Presentation / Conference
McMillan, J., & Henderson, A. (1993, December). A Case Study of the Effectiveness of Management Training and Development in the NHS and Implications for Achieving Cultural Change. Paper presented at First International Conference on Strategic Health Care Management

A Case Study of the Effectiveness of Management Training and Development in the NHS and Implications for Achieving Cultural Change (1993)
Book Chapter
Henderson, A., & McMillan, J. (1993). A Case Study of the Effectiveness of Management Training and Development in the NHS and Implications for Achieving Cultural Change. In Managerial Issues in the Reformed NHS, 199-212. Wiley