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All Outputs (105)

A Machiavellian behavioural framing of social conflict risks in supply chains (2018)
Journal Article
Marshall, A., Bashir, H., Ojiako, U., & Chipulu, M. (2018). A Machiavellian behavioural framing of social conflict risks in supply chains. Management Research Review, 41(11), 1290-1308. https://doi.org/10.1108/MRR-01-2018-0022

Purpose
This conceptual paper aims to explore how supply chain managers deal with social threats to supply chains, in the process of demonstrating the potency of a largely neglected strand of realist social theory. This theory, as posited, sheds a g... Read More about A Machiavellian behavioural framing of social conflict risks in supply chains.

How commuters’ motivations to drive relate to propensity to carpool: Evidence from the United Kingdom and the United States (2018)
Journal Article
Neoh, J. G., Chipulu, M., Marshall, A., & Tewkesbury, A. (2018). How commuters’ motivations to drive relate to propensity to carpool: Evidence from the United Kingdom and the United States. Transportation Research Part A: Policy and Practice, 110, 128-148. https://doi.org/10.1016/j.tra.2018.02.013

This paper examines how commuter motivations to drive relate to propensities to carpool, using two sequential studies: Study 1 determines the key dimensions of commuters’ motivations for driving using secondary data (N = 432) from staff and postgradu... Read More about How commuters’ motivations to drive relate to propensity to carpool: Evidence from the United Kingdom and the United States.

An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects (2017)
Journal Article
Ojiako, G., Chipulu, M., Marshall, A., & Williams, T. (2018). An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects. International Journal of Project Management, 36(2), 301-316. https://doi.org/10.1016/j.ijproman.2017.10.002

This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire s... Read More about An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects.

Does the Type of Pain Clinic Patients attend matter? (2017)
Presentation / Conference Contribution
Price, C., Sui, G., Chipulu, M., & Bottle, A. (2017, May). Does the Type of Pain Clinic Patients attend matter?. Paper presented at British Pain Society 50th Anniversary Annual Scientific Meeting, Birmingham, United Kingdom

Determinants of satisfaction with campus transportation services: Implications for service quality (2016)
Journal Article
Charbatzadeh, F., Ojiako, U., Chipulu, M., & Marshall, A. (2016). Determinants of satisfaction with campus transportation services: Implications for service quality. Journal of Transport and Supply Chain Management, 10(1), Article a203. https://doi.org/10.4102/jtscm.v10i1.203

Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities.
Objectives: Th... Read More about Determinants of satisfaction with campus transportation services: Implications for service quality.

Social cohesion and interpersonal conflicts in projects (2016)
Journal Article
Ojiako, U., Manville, G., Zouk, N., & Chipulu, M. (2016). Social cohesion and interpersonal conflicts in projects. Proceedings of the ICE - Management, Procurement and Law, 169(2), 77-84. https://doi.org/10.1680/jmapl.14.00038

One particular area of project management literature that has continued to gain momentum is its social dimension, with a number of scholars emphasising the fact that there is a considerable social dimension to every project activity. Within this cont... Read More about Social cohesion and interpersonal conflicts in projects.

Consumer action in response to ethical violations by service operations firms: The impact of heterogeneity (2016)
Journal Article
Chipulu, M., Ojiako, U., & Marshall, A. (2016). Consumer action in response to ethical violations by service operations firms: The impact of heterogeneity. Society and Business Review, 11(1), 24-45. https://doi.org/10.1108/SBR-09-2015-0052

Purpose
The purpose of this study is to examine whether individual demographic and socio-cultural factors affect actions taken by consumers in relation to ethical violations and failure (or perceived ethical violations and failure) by service operat... Read More about Consumer action in response to ethical violations by service operations firms: The impact of heterogeneity.

Why Do People Choose to Drive Over Other Travel Modes? Modelling Driving Motivation with SAS (2015)
Presentation / Conference Contribution
Neoh, J., & Chipulu, M. (2015). Why Do People Choose to Drive Over Other Travel Modes? Modelling Driving Motivation with SAS. In SAS Global Forum 2015 Proceedings

We demonstrate a method of using SAS® 9.4 to supplement the interpretation of dimensions of a Multidimensional Scaling (MDS) model, a process that could be difficult without SAS®. In our paper, we examine why do people choose to drive to work (over o... Read More about Why Do People Choose to Drive Over Other Travel Modes? Modelling Driving Motivation with SAS.

The exploitation of dynamic entrepreneurial capabilities by South African security firms (2015)
Journal Article
Ojiako, U., Marshall, A., Maguire, S., & Chipulu, M. (2016). The exploitation of dynamic entrepreneurial capabilities by South African security firms. Competition and Change, 20(2), 89-105. https://doi.org/10.1177/1024529415623918

This multi-case study examines how three security firms in South Africa, at different stages in their evolutionary lifecycle, exploit entrepreneurial behavioural capabilities to innovate with technology-mediated services. The Dynamic Entrepreneurial... Read More about The exploitation of dynamic entrepreneurial capabilities by South African security firms.

Reasoned Ethical Engagement: Ethical values of consumers as primary antecedents of instrumental actions towards multinationals (2015)
Journal Article
Chipulu, M., Marshall, A., Ojiako, G., & Mota, C. (2018). Reasoned Ethical Engagement: Ethical values of consumers as primary antecedents of instrumental actions towards multinationals. Journal of Business Ethics, 147(1), 221-238. https://doi.org/10.1007/s10551-015-2994-5

Consumer actions towards multinationals encompass not just expressions of dissatisfaction and ethical identity but also what are problematically termed ‘instrumental actions’ entailing perceived purposes and likely impacts. This term may seem inappro... Read More about Reasoned Ethical Engagement: Ethical values of consumers as primary antecedents of instrumental actions towards multinationals.

Intelligence Management opportunities for SMEs (2015)
Journal Article
Ojiako, U., Chipulu, M., Karatas-Ozkan, M., Siao, M., & Maguire, S. (2015). Intelligence Management opportunities for SMEs. Journal of Small Business and Enterprise Development, 22(4), 698-715. https://doi.org/10.1108/JSBED-02-2012-0030

Purpose
Unfortunately, the majority of studies examining business intelligence (BI) have focused on its exploitation in large firms. Often studies appear to assume that smaller firms have limited interest or capabilities in intelligence. The purpose... Read More about Intelligence Management opportunities for SMEs.

Building cultural intelligence: insights from project management job advertisements (2015)
Journal Article
Chipulu, M., Ojiako, U., Marshall, A., Williams, T., Neoh, J. G., Mota, C., & Shou, Y. (2016). Building cultural intelligence: insights from project management job advertisements. Production Planning and Control, 27(3), 133-147. https://doi.org/10.1080/09537287.2015.1083623

This paper examines how organisations that conduct worldwide recruitment of project management professionals can derive insight from the cultural preferences stated within project management job advertisements. Drawing on project management practitio... Read More about Building cultural intelligence: insights from project management job advertisements.

What Encourages People to Carpool? An Evaluation of Factors with Meta-analysis (2015)
Journal Article
Neoh, J., Chipulu, M., & Marshall, A. (2017). What Encourages People to Carpool? An Evaluation of Factors with Meta-analysis. Transportation, 44, 423–447. https://doi.org/10.1007/s11116-015-9661-7

Non-household carpools (where two or more commuters from different residences travel together in the same private vehicle) bring public benefits. To encourage and incentivise it, transport practitioners and researchers must understand its private mot... Read More about What Encourages People to Carpool? An Evaluation of Factors with Meta-analysis.

Carpe diem risk culture (2015)
Presentation / Conference Contribution
Marshall, A., Ojiako, U., & Chipulu, M. (2015, September). Carpe diem risk culture. Paper presented at British Academy of Management (BAM) Conference 2015: The Value of Pluralism in Advancing Management Research, Education and Practice, Portsmouth, United Kingdom

Stakeholder incongruence in performance management within mental health service operations (2015)
Presentation / Conference Contribution
Ojiako, U., Manville, G., Muthalugu, S., Marshall, A., Chipulu, M., & Alhanshi, M. (2015, September). Stakeholder incongruence in performance management within mental health service operations. Paper presented at British Academy of Management (BAM) Conference 2015: The Value of Pluralism in Advancing Management Research, Education and Practice, Portsmouth, United Kingdom

Carpooling and the Environment: Directions for Future Research (2015)
Presentation / Conference Contribution
Neoh, J., & Chipulu, M. (2015, September). Carpooling and the Environment: Directions for Future Research. Paper presented at ISER ICEBR-2015 International Conference on Economics and Business Research, Singapore

Project management learning: A comparative study between engineering students’ experiences in South Africa and the United Kingdom (2015)
Journal Article
Ojiako, U., Chipulu, M., Marshall, A., Ashleigh, M. J., & Williams, T. (2015). Project management learning: A comparative study between engineering students’ experiences in South Africa and the United Kingdom. Project Management Journal, 46(4), 47-62. https://doi.org/10.1002/pmj.21510

This study explores how engineering students studying project management perceive their learning experiences. To facilitate an understanding of the constituent components of engineering students’ experiences and to understand how these experiences in... Read More about Project management learning: A comparative study between engineering students’ experiences in South Africa and the United Kingdom.