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An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects

Ojiako, G.U.; Chipulu, Maxwell; Marshall, A.; Williams, T.

Authors

G.U. Ojiako

A. Marshall

T. Williams



Abstract

This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire survey of construction stakeholders, administered using direct non-random sampling of professional contacts with the authors. Data is analysed using SAS 9.4 (SAS Institute, Cary, NC) on a Windows 7 platform. Surprisingly, study findings do not suggest any ‘rule of law’ and ‘justice’ implications for small claim ODR. Tentatively, this conclusion supports wider use of ODR. The originality of the study is that although there is considerable academic and practitioner interest in various alternative forms of dispute resolution (ADR), both practitioner use and academic study of ODR remain sparse. Thus, this study serves as a foundation for further empirical exploration of ODR as a nascent component of ADR.

Citation

Ojiako, G., Chipulu, M., Marshall, A., & Williams, T. (2018). An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects. International Journal of Project Management, 36(2), 301-316. https://doi.org/10.1016/j.ijproman.2017.10.002

Journal Article Type Article
Acceptance Date Oct 11, 2017
Online Publication Date Nov 6, 2017
Publication Date 2018-02
Deposit Date Sep 21, 2021
Print ISSN 0263-7863
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 36
Issue 2
Pages 301-316
DOI https://doi.org/10.1016/j.ijproman.2017.10.002
Keywords Projects, Construction, Dispute resolution, Logistic Regression
Public URL http://researchrepository.napier.ac.uk/Output/2802278