Intelligence Management opportunities for SMEs

Ojiako, Udechukwu; Chipulu, Maxwell; Karatas-Ozkan, Mine; Siao, Mei-Jyun; Maguire, Stuart

Abstract

Purpose
Unfortunately, the majority of studies examining business intelligence (BI) have focused on its exploitation in large firms. Often studies appear to assume that smaller firms have limited interest or capabilities in intelligence. The purpose of this paper is to redress this imbalance by extending the role of intelligence (intelligence management (IM)) to small and medium enterprises (SMEs).

Design/methodology/approach
Data from a sample of 650 SMEs are analysed using multivariate techniques.

Findings
The results of the data analysis suggest that entrepreneurial pro-activeness is dependent on IM and Knowledge management; but also that a model fit exists between the IM and the ability of SMEs to enact and sustain entrepreneurial opportunities. The authors also found that firm size is a determining factor in the effectiveness of IM.

Originality/value
This study seeks to extend prior research which alludes to the fact that the decision-making capabilities of firms can be substantially enhanced through the exploitation of BI capabilities among SMES, which traditionally have not considered intelligence as a key competitive competency.

Citation

Ojiako, U., Chipulu, M., Karatas-Ozkan, M., Siao, M., & Maguire, S. (2015). Intelligence Management opportunities for SMEs. Journal of Small Business and Enterprise Development, 22(4), 698-715. https://doi.org/10.1108/JSBED-02-2012-0030

• Journal Article Type: Article
• Acceptance Date: Jun 24, 2014
• Online Publication Date: Nov 16, 2015
• Publication Date: 2015
• Deposit Date: Sep 27, 2021
• Journal: Journal of Small Business and Enterprise Development
• Print ISSN: 1462-6004
• Publisher: Emerald
• Peer Reviewed: Peer Reviewed
• Volume: 22
• Issue: 4
• Pages: 698-715
• DOI: https://doi.org/10.1108/JSBED-02-2012-0030
• Keywords: SMEs; management; decision making; intelligence
• Public URL: http://researchrepository.napier.ac.uk/Output/2802432