'A Unique Working Environment: Health, Sickness and Absence Management in UK Call Centres'
(2006)
Book Chapter
Taylor, P., Baldry, C., Bain, P., & Ellis, V. (2006). 'A Unique Working Environment: Health, Sickness and Absence Management in UK Call Centres'. In H. Beynon, & T. Nichols (Eds.), Patterns of Work in the Post Fordist Era (208-231). Edward Elgar Publishing
No abstract available.