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All Outputs (77)

An operations readiness typology for mitigating against transitional 'disastrous openings’ of airport infrastructure projects (2020)
Journal Article
Al-Mazrouie, J. R., Ojiako, U., Williams, T., Chipulu, M., & Marshall, A. (2021). An operations readiness typology for mitigating against transitional 'disastrous openings’ of airport infrastructure projects. Production Planning and Control, 32(4), 283-

This article seeks to highlight the essential readiness factors commonly engaged to prevent ‘disastrous openings’ of complex multi-stakeholder infrastructure projects. To identify these readiness factors, we undertook a survey of 724 Operations manag... Read More about An operations readiness typology for mitigating against transitional 'disastrous openings’ of airport infrastructure projects.

Process Need Areas and Technology Adoption in Construction Site Management (2019)
Journal Article
Ozumba, A., Ojiako, U., Shakantu, W., Marshall, A., & Chipulu, M. (2019). Process Need Areas and Technology Adoption in Construction Site Management. Journal of Construction in Developing Countries, 24(2), 123-155. https://doi.org/10.21315/jcdc2019.24.2.6

The study explores the areas of process need in construction site management and technology utilisation to address those needs within the construction industry. An exploratory case study was used, with a focus on process need areas that could be impa... Read More about Process Need Areas and Technology Adoption in Construction Site Management.

The dependence upon context of project critical success factors: test of the contingency hypothesis and effects of technological uncertainty and collectivism culture (2019)
Journal Article
Chipulu, M., & Vahidi, R. (2020). The dependence upon context of project critical success factors: test of the contingency hypothesis and effects of technological uncertainty and collectivism culture. Production Planning and Control, 31(15), 1261-1275. ht

Although the relationship between critical success factors (CSFs) and project performance is established, evidence regarding the dependence on the context of CSFs is patchy. To advance this field, we conduct two complementary studies. Study 1 examin... Read More about The dependence upon context of project critical success factors: test of the contingency hypothesis and effects of technological uncertainty and collectivism culture.

Analysis of Financial Distress across Countries: Using Macroeconomic, Industrial indicators and Accounting Data (2019)
Journal Article
Khoja, L., Chipulu, M., & Jayasekera, R. (2019). Analysis of Financial Distress across Countries: Using Macroeconomic, Industrial indicators and Accounting Data. International Review of Financial Analysis, 66, https://doi.org/10.1016/j.irfa.2019.101379

This paper applies three-way multidimensional scaling and cluster analysis to examine the nature of insolvency in the Gulf Corporation Council, the United Kingdom and the United States of America between from 2004 to 2012. The findings of this paper... Read More about Analysis of Financial Distress across Countries: Using Macroeconomic, Industrial indicators and Accounting Data.

A dimensional analysis of stakeholder assessment of project outcomes (2019)
Journal Article
Chipulu, M., Ojiako, G., Marshall, A., Williams, T., Bititci, U., Mota, C., …Stamati, T. (2019). A dimensional analysis of stakeholder assessment of project outcomes. Production Planning and Control, 30(13), 1072-1090. https://doi.org/10.1080/09537287.2

Driven by an interest in developing a deeper understanding of stakeholder interests, this study undertakes a dimensional analysis of how different stakeholders assess project outcomes. Most importantly, in our analysis, we take into consideration the... Read More about A dimensional analysis of stakeholder assessment of project outcomes.

A futility, perversity and jeopardy critique of “risk appetite” (2018)
Journal Article
Marshall, S., Ojiako, U., & Chipulu, M. (2019). A futility, perversity and jeopardy critique of “risk appetite”. International Journal of Organizational Analysis, 27(1), 51-73. https://doi.org/10.1108/IJOA-06-2017-1175

Purpose Risk appetite is widely accepted as a guiding metaphor for strategic risk management, yet metaphors for complex practice are hard to critique. This paper aims to apply an analytical framework comprising three categories of flaw – futility, p... Read More about A futility, perversity and jeopardy critique of “risk appetite”.

Forecasting unknown-unknowns by boosting the risk radar within the risk intelligent organisation (2018)
Journal Article
Marshall, A., Ojiako, U., Wang, V., Lin, F., & Chipulu, M. (2019). Forecasting unknown-unknowns by boosting the risk radar within the risk intelligent organisation. International Journal of Forecasting, 35(2), 644-658. https://doi.org/10.1016/j.ijforecast

This theoretical perspective paper interprets (un)known-(un)known risk quadrants as being formed from both abstract and concrete risk knowledge. It shows that these quadrants are useful for categorising risk forecasting challenges against the levels... Read More about Forecasting unknown-unknowns by boosting the risk radar within the risk intelligent organisation.

A Machiavellian behavioural framing of social conflict risks in supply chains (2018)
Journal Article
Marshall, A., Bashir, H., Ojiako, U., & Chipulu, M. (2018). A Machiavellian behavioural framing of social conflict risks in supply chains. Management Research Review, 41(11), 1290-1308. https://doi.org/10.1108/MRR-01-2018-0022

Purpose This conceptual paper aims to explore how supply chain managers deal with social threats to supply chains, in the process of demonstrating the potency of a largely neglected strand of realist social theory. This theory, as posited, sheds a g... Read More about A Machiavellian behavioural framing of social conflict risks in supply chains.

How commuters’ motivations to drive relate to propensity to carpool: Evidence from the United Kingdom and the United States (2018)
Journal Article
Neoh, J. G., Chipulu, M., Marshall, A., & Tewkesbury, A. (2018). How commuters’ motivations to drive relate to propensity to carpool: Evidence from the United Kingdom and the United States. Transportation Research Part A: Policy and Practice, 110, 128-1

This paper examines how commuter motivations to drive relate to propensities to carpool, using two sequential studies: Study 1 determines the key dimensions of commuters’ motivations for driving using secondary data (N = 432) from staff and postgradu... Read More about How commuters’ motivations to drive relate to propensity to carpool: Evidence from the United Kingdom and the United States.

An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects (2017)
Journal Article
Ojiako, G., Chipulu, M., Marshall, A., & Williams, T. (2018). An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects. International Journal of Project Management, 36(2), 301-316. https:

This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire s... Read More about An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects.

Determinants of satisfaction with campus transportation services: Implications for service quality (2016)
Journal Article
Charbatzadeh, F., Ojiako, U., Chipulu, M., & Marshall, A. (2016). Determinants of satisfaction with campus transportation services: Implications for service quality. Journal of Transport and Supply Chain Management, 10(1), Article a203. https://doi.org/10

Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities. Objectives: Th... Read More about Determinants of satisfaction with campus transportation services: Implications for service quality.

Social cohesion and interpersonal conflicts in projects (2016)
Journal Article
Ojiako, U., Manville, G., Zouk, N., & Chipulu, M. (2016). Social cohesion and interpersonal conflicts in projects. Proceedings of the ICE - Management, Procurement and Law, 169(2), 77-84. https://doi.org/10.1680/jmapl.14.00038

One particular area of project management literature that has continued to gain momentum is its social dimension, with a number of scholars emphasising the fact that there is a considerable social dimension to every project activity. Within this cont... Read More about Social cohesion and interpersonal conflicts in projects.

Consumer action in response to ethical violations by service operations firms: The impact of heterogeneity (2016)
Journal Article
Chipulu, M., Ojiako, U., & Marshall, A. (2016). Consumer action in response to ethical violations by service operations firms: The impact of heterogeneity. Society and Business Review, 11(1), 24-45. https://doi.org/10.1108/SBR-09-2015-0052

Purpose The purpose of this study is to examine whether individual demographic and socio-cultural factors affect actions taken by consumers in relation to ethical violations and failure (or perceived ethical violations and failure) by service operat... Read More about Consumer action in response to ethical violations by service operations firms: The impact of heterogeneity.

The exploitation of dynamic entrepreneurial capabilities by South African security firms (2015)
Journal Article
Ojiako, U., Marshall, A., Maguire, S., & Chipulu, M. (2016). The exploitation of dynamic entrepreneurial capabilities by South African security firms. Competition and Change, 20(2), 89-105. https://doi.org/10.1177/1024529415623918

This multi-case study examines how three security firms in South Africa, at different stages in their evolutionary lifecycle, exploit entrepreneurial behavioural capabilities to innovate with technology-mediated services. The Dynamic Entrepreneurial... Read More about The exploitation of dynamic entrepreneurial capabilities by South African security firms.

Reasoned Ethical Engagement: Ethical values of consumers as primary antecedents of instrumental actions towards multinationals (2015)
Journal Article
Chipulu, M., Marshall, A., Ojiako, G., & Mota, C. (2018). Reasoned Ethical Engagement: Ethical values of consumers as primary antecedents of instrumental actions towards multinationals. Journal of Business Ethics, 147(1), 221-238. https://doi.org/10.1007/

Consumer actions towards multinationals encompass not just expressions of dissatisfaction and ethical identity but also what are problematically termed ‘instrumental actions’ entailing perceived purposes and likely impacts. This term may seem inappro... Read More about Reasoned Ethical Engagement: Ethical values of consumers as primary antecedents of instrumental actions towards multinationals.

Intelligence Management opportunities for SMEs (2015)
Journal Article
Ojiako, U., Chipulu, M., Karatas-Ozkan, M., Siao, M., & Maguire, S. (2015). Intelligence Management opportunities for SMEs. Journal of Small Business and Enterprise Development, 22(4), 698-715. https://doi.org/10.1108/JSBED-02-2012-0030

Purpose Unfortunately, the majority of studies examining business intelligence (BI) have focused on its exploitation in large firms. Often studies appear to assume that smaller firms have limited interest or capabilities in intelligence. The purpose... Read More about Intelligence Management opportunities for SMEs.

Building cultural intelligence: insights from project management job advertisements (2015)
Journal Article
Chipulu, M., Ojiako, U., Marshall, A., Williams, T., Neoh, J. G., Mota, C., & Shou, Y. (2016). Building cultural intelligence: insights from project management job advertisements. Production Planning and Control, 27(3), 133-147. https://doi.org/10.1080/09

This paper examines how organisations that conduct worldwide recruitment of project management professionals can derive insight from the cultural preferences stated within project management job advertisements. Drawing on project management practitio... Read More about Building cultural intelligence: insights from project management job advertisements.

What Encourages People to Carpool? An Evaluation of Factors with Meta-analysis (2015)
Journal Article
Neoh, J., Chipulu, M., & Marshall, A. (2017). What Encourages People to Carpool? An Evaluation of Factors with Meta-analysis. Transportation, 44, 423–447. https://doi.org/10.1007/s11116-015-9661-7

Non-household carpools (where two or more commuters from different residences travel together in the same private vehicle) bring public benefits. To encourage and incentivise it, transport practitioners and researchers must understand its private mot... Read More about What Encourages People to Carpool? An Evaluation of Factors with Meta-analysis.

Project management learning: A comparative study between engineering students’ experiences in South Africa and the United Kingdom (2015)
Journal Article
Ojiako, U., Chipulu, M., Marshall, A., Ashleigh, M. J., & Williams, T. (2015). Project management learning: A comparative study between engineering students’ experiences in South Africa and the United Kingdom. Project Management Journal, 46(4), 47-62. h

This study explores how engineering students studying project management perceive their learning experiences. To facilitate an understanding of the constituent components of engineering students’ experiences and to understand how these experiences in... Read More about Project management learning: A comparative study between engineering students’ experiences in South Africa and the United Kingdom.