Skip to main content

Research Repository

Advanced Search

All Outputs (4556)

Sharing the Same Workspace: The Effect of AI Task Deployment on Frontline Service Employees’ Job Satisfaction and Customers Outcomes (2023)
Presentation / Conference Contribution
Bhoumik, K., & Igarashi, R. (2023, February). Sharing the Same Workspace: The Effect of AI Task Deployment on Frontline Service Employees’ Job Satisfaction and Customers Outcomes. Presented at 2023 AMA Winter Academic Conference, Nashville

Organizations are progressively using service robots in frontline settings to enhance consumer experiences as we see an increasing trend in humans and robots working together in restaurants, airports, and banks. In this research, we examine the impac... Read More about Sharing the Same Workspace: The Effect of AI Task Deployment on Frontline Service Employees’ Job Satisfaction and Customers Outcomes.

An Egonet Analysis Exploring Social Support Structures of Construction Workers: A Pilot Study (2023)
Journal Article
Langdon, R. R., Newton, C. J., Sawang, S., & Bradley, L. M. (2023). An Egonet Analysis Exploring Social Support Structures of Construction Workers: A Pilot Study. Journal of Applied Sciences, 23(3), 132-142. https://doi.org/10.3923/jas.2023.132.142

Background and Objective: Construction industry workers have high levels of stress and suicide rates compared to other industries. Support mechanisms like social capital and social support help to protect against stress and distress, however, these s... Read More about An Egonet Analysis Exploring Social Support Structures of Construction Workers: A Pilot Study.

The Curvilinear Linkage between Workplace Interruptions and Task Performance: The Role of Mindfulness (2023)
Presentation / Conference Contribution
Talpur, Q. U. A., Murtaza, G., Khan, R., & Hobfoll, S. (2023, August). The Curvilinear Linkage between Workplace Interruptions and Task Performance: The Role of Mindfulness. Presented at Academy of Management Annual Meeting, Boston, USA

This study tests the interactive model of workplace interruptions such as intrusions, distractions, discrepancy detections, and breaks with task performance. Specifically, we suggest the curvilinear role of workplace interruptions in predicting task... Read More about The Curvilinear Linkage between Workplace Interruptions and Task Performance: The Role of Mindfulness.

Fintech, human development and energy poverty in sub-Saharan Africa (2023)
Journal Article
Oyebola Etudaiye-Muhtar, F., Johan, S., Lawal, R., & Sakariyahu, R. (2024). Fintech, human development and energy poverty in sub-Saharan Africa. Journal of International Financial Markets, Institutions and Money, 91, Article 101931. https://doi.org/10.1016/j.intfin.2023.101931

Studies have highlighted the important role of financial technology (fintech) in enhancing socio-economic conditions of nations. However, despite the efforts of governments to improve the latter, the rating of African countries still remains manifest... Read More about Fintech, human development and energy poverty in sub-Saharan Africa.

Risk factor prioritization in infrastructure handover to operations (2023)
Journal Article
Rodrigues, T. D. A., Ojiako, U., Marshall, A., Mota, C. M. D. M., Dweiri, F. T., Chipulu, M., Ika, L., & AlRaeesi, E. J. H. (2023). Risk factor prioritization in infrastructure handover to operations. International Journal of Project Management, 42(1), Article 102558. https://doi.org/10.1016/j.ijproman.2023.102558

Worldwide, there are numerous reports of major infrastructure projects failing at handover to the operations phase following completion of the project development and delivery phase. While poor risk identification and prioritization... Read More about Risk factor prioritization in infrastructure handover to operations.

Co-creating The Learning and Teaching Journey with Postgraduate Research Students Who Teach (2023)
Journal Article
Dencer-Brown, A., Carlson-Webster, T., Piccio, B., Anderson, C., Adewale, O., & Taylor, S. (2023). Co-creating The Learning and Teaching Journey with Postgraduate Research Students Who Teach. Journal of Perspectives in Applied Academic Practice, 11(3), 97-110. https://doi.org/10.56433/jpaap.v11i3.588

Post-graduate research students (PGRs) often have teaching roles during their studies with little formal training or support (Lueddeke, 1997). Previous support at Edinburgh Napier University consisted of voluntary, unpaid on-campus Learning and Teach... Read More about Co-creating The Learning and Teaching Journey with Postgraduate Research Students Who Teach.

The nexus between corporate social responsibility of airports and passenger satisfaction: A cross‐country study (2023)
Journal Article
Alam, F., Yang, Q., Bandara, Y. M., Ahmad, N., & Chiwaridzo, O. T. (2024). The nexus between corporate social responsibility of airports and passenger satisfaction: A cross‐country study. Corporate Social Responsibility and Environmental Management, 31(3), 2454-2473. https://doi.org/10.1002/csr.2692

This article investigates the role of passenger perception on corporate social responsibility (CSR) in improving passenger satisfaction by examining the direct and mediating effects through service standards, customer facilities, corporate image, and... Read More about The nexus between corporate social responsibility of airports and passenger satisfaction: A cross‐country study.

Can a brand be conscientious? A study of consumer perceptions (2023)
Presentation / Conference Contribution
Tjandra, N., Feri, A., Ind, N., Seegebarth, B., Backhaus, C., Iglesias, O., & Woisetschläger, D. (2024, April). Can a brand be conscientious? A study of consumer perceptions. Presented at 17th Global Brand Conference, Edinburgh

Variations in critical success factors of PPP-procured construction projects over lifecycle phases (2023)
Journal Article
Ojiako, U., Chipulu, M., Almeile, A. M., Ika, L., Bashir, H., Marshall, A., & AlRaeesi, E. J. H. (online). Variations in critical success factors of PPP-procured construction projects over lifecycle phases. Production Planning and Control, https://doi.org/10.1080/09537287.2023.2294310

We explore the variations in importance of critical success factors (CSFs) over project lifecycle stages of construction public–private partnership (PPP) projects. A two-staged study is employed involving a literature search and identification of fac... Read More about Variations in critical success factors of PPP-procured construction projects over lifecycle phases.

Navigating Authenticity: A Study on Brand Activism’s Influence on Consumer Responses and Role of Emotional Brand Attachment and Brand Passion (2023)
Presentation / Conference Contribution
Tjandra, N., Cheung, M., Backhaus, C., & Lee, Z. (2024, April). Navigating Authenticity: A Study on Brand Activism’s Influence on Consumer Responses and Role of Emotional Brand Attachment and Brand Passion. Presented at 17th Global Brand Conference, Edinburgh

This study is based on Vredenburg et al. (2020)’s typology of brand activism to propose that authentic brand activism can be directly and indirectly explain for consumer’s responses through emotional brand attachment and brand passion. Moreover, empa... Read More about Navigating Authenticity: A Study on Brand Activism’s Influence on Consumer Responses and Role of Emotional Brand Attachment and Brand Passion.

Integrating nature-based solutions with traditional smallholder farming systems to build climatic resilience in the Caribbean (2023)
Book Chapter
Roop, R., Matouq, M., Fonseca, A. P., & Weaver, M. (2024). Integrating nature-based solutions with traditional smallholder farming systems to build climatic resilience in the Caribbean. In W. Leal Filho, G. Nagy, & D. Ayal (Eds.), Handbook of Nature-Based Solutions to Mitigation and Adaptation to Climate Change. Springer. https://doi.org/10.1007/978-3-030-98067-2_85-1

Despite the current technological advancement in agriculture to improve the production capacity and livelihood of the estimated 608 million smallholder family farmers across the globe, there is a need to uptake these technologies among smallholder fa... Read More about Integrating nature-based solutions with traditional smallholder farming systems to build climatic resilience in the Caribbean.

Qualitative Research Approaches: Case Study Research Method (2023)
Book Chapter
Tjandra, N. C., & Feri, A. (2023). Qualitative Research Approaches: Case Study Research Method. In P. Foroudi, & C. Dennis (Eds.), Researching and Analysing Business: Research Methods in Practice. Routledge

In this chapter we have provided a guidance of conducting a qualitative case study in business and management research. At the end of this chapter the reader will be able to (i) comprehend what is a case study research method, (ii) identify the relev... Read More about Qualitative Research Approaches: Case Study Research Method.

Cruise revenue management: An integrated RM Framework (2023)
Presentation / Conference Contribution
Chu, A., & Hsu, C. (2023, December). Cruise revenue management: An integrated RM Framework. Paper presented at 2023 RevME Conference, Hendersonville, US

A holistic approach to understand cruise revenue management (RM) practices that cover ticket and onboard revenues, through a cross-disciplinary literature review and practitioner interviews. An integrated cruise RM framework was developed and served... Read More about Cruise revenue management: An integrated RM Framework.

From pilgrimage to volunteer tourism: A spiritual journey in the contemporary world (2023)
Journal Article
Polus, R., & Carr, N. (2024). From pilgrimage to volunteer tourism: A spiritual journey in the contemporary world. Anatolia, 35(3), 607-620. https://doi.org/10.1080/13032917.2023.2289610

The aim of this paper is to explore how the experiences of international volunteer tourists can contribute to the rejuvenation of the concept of pilgrimage in the contemporary world. Through thematic analysis of the individual portraits, this paper i... Read More about From pilgrimage to volunteer tourism: A spiritual journey in the contemporary world.

The impact of the degree of coupling coordination between green finance and environmental regulations on firms’ innovation performance: evidence from China (2023)
Journal Article
Yang, T., Sun, Z., Du, M., Du, Q., Li, L., & Shuwaikh, F. (2024). The impact of the degree of coupling coordination between green finance and environmental regulations on firms’ innovation performance: evidence from China. Annals of Operations Research, 332(1-3), 1179-1180. https://doi.org/10.1007/s10479-023-05704-9

Integrating the resource-based view and institution-based view theories, this paper examines the impact of the degree of coupling coordination between green finance and environmental regulations on firms’ innovation performance. Using a sample of 169... Read More about The impact of the degree of coupling coordination between green finance and environmental regulations on firms’ innovation performance: evidence from China.

Credit rating downgrades and systemic risk (2023)
Journal Article
Kladakis, G., & Skouralis, A. (2024). Credit rating downgrades and systemic risk. Journal of International Financial Markets, Institutions and Money, 90, Article 101902. https://doi.org/10.1016/j.intfin.2023.101902

We examine whether changes in issuer credit ratings by the three main providers are associated with changes in systemic risk. First, we find that rating downgrades result in an increase in bank systemic risk, whereas upgrades do not proportionally re... Read More about Credit rating downgrades and systemic risk.

Into the Endless Mist Volume 1: The Aleutian Campaign, June-August 1942 (2023)
Book
Piegzik, M. A. (2023). Into the Endless Mist Volume 1: The Aleutian Campaign, June-August 1942. Helion & Company

At the beginning of June 1942, in the wake of the enormous Japanese struggle to bring a conclusive victory in the Pacific War, the Imperial Japanese Navy commenced Operation AL (AL Sakusen). Among the objectives of this bold plan was the 2nd Kidō But... Read More about Into the Endless Mist Volume 1: The Aleutian Campaign, June-August 1942.

Understanding the Level of Digitization in Emerging Economies: Implications for Sustainable Development Goals (2023)
Book Chapter
Nahid, F., & Sarker, S. (2023). Understanding the Level of Digitization in Emerging Economies: Implications for Sustainable Development Goals. In Q. T. Islam, R. Goel, & T. Singh (Eds.), Fostering Sustainable Businesses in Emerging Economies (53-69). Emerald. https://doi.org/10.1108/978-1-80455-640-520231004

Micro, small, and medium enterprises (MSMEs) can play a significant role in achieving sustainable development goals (SDGs) as they have the ability to reduce unemployment. Digitalization helps MSMEs in a number of ways, including lowering transaction... Read More about Understanding the Level of Digitization in Emerging Economies: Implications for Sustainable Development Goals.