All Outputs (8)

Leadership (2013)
Book Chapter
Taylor, S. (2013). Leadership. In Facilities Management and Development for Tourism, Hospitality and Events, (219-240). UK: CAB International Publishing

Abstract not available.

Website evaluation in tourism and hospitality: The art is not stated (2004)
Book Chapter
Morrison, A., Taylor, J. S., & Douglas, A. (2004). Website evaluation in tourism and hospitality: The art is not stated. In Handbook of Consumer Behaviour, Tourism, and the Internet. New York: Routledge. https://doi.org/10.4324/9780203062616

As suggested by Tierney (2000), the evaluation of Website effectiveness is needed because of the significant setup and maintenance costs. He also pointed out that, although online sales are a good way to measure Website effectiveness, many tourism si... Read More about Website evaluation in tourism and hospitality: The art is not stated.

An introduction to franchising (2000)
Book Chapter
Taylor, S. (2000). An introduction to franchising. In Franchising Hospitality Services, (3-21). UK: Elsevier Butterworth-Heinemann

Abstract not available.

Hotels (2000)
Book Chapter
Taylor, S. (2000). Hotels. In Franchising Hospitality Services, (170-191). UK: Elsevier Butterworth-Heinemann

Abstract not available.

Is McDonalidization inevitable? Standardization and differentiation in food and beverage organisations (2000)
Book Chapter
Taylor, S. (2000). Is McDonalidization inevitable? Standardization and differentiation in food and beverage organisations. In Strategic Questions in Food and Beverage Management, (48-64). UK: Elsevier Butterworth-Heinemann

Abstract not available.

Lacuna of lost cause? Some reflections on hospitality management research (1999)
Book Chapter
Taylor, S. (1999). Lacuna of lost cause? Some reflections on hospitality management research. In The Handbook of Contemporary Hospitality Research, (19-38). UK: Wiley

Abstract not available.

Financing small businesses (1998)
Book Chapter
Taylor, S., Simpson, J., & Howie, H. (1998). Financing small businesses. In The Management of Small Tourism and Hospitality Firms, (58-75). UK: Cassell

Abstract not available.

McDonaldization and consumer choice in the future: An illusion or the next marketing revolution? (1998)
Book Chapter
Taylor, S., Smith, S., & Lyon, P. (1998). McDonaldization and consumer choice in the future: An illusion or the next marketing revolution?. In McDonaldization Revisited: Critical Essays on Consumer Culture, (105-119). Westport, CT: Praeger Publishers