All Outputs (4)

The prevalence of functional impairment in Great Britain (2003)
Book Chapter
Clarkson, J., Dong, H., & Keates, S. (2003). The prevalence of functional impairment in Great Britain. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (360-371). London: Springer. https://doi.or

The general lack of awareness of the wider range of end-user capabilities often results in inconsiderate design that excludes many users, especially older users and users with disabilities. There is a need for designers to understand both the nature... Read More about The prevalence of functional impairment in Great Britain.

Design exclusion (2003)
Book Chapter
Keates, S., & Clarkson, J. (2003). Design exclusion. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (88-107). London: Springer. https://doi.org/10.1007/978-1-4471-0001-0_6

While inclusive design and universal design are commonly accepted as good design aims, this chapter discusses the merits of focusing on design exclusion. The concept of design exclusion is particularly powerful because identifying why and how end-use... Read More about Design exclusion.

Quantifying Design Exclusion (2003)
Book Chapter
Clarkson, J., Dong, H., & Keates, S. (2003). Quantifying Design Exclusion. In J. Clarkson, S. Keates, R. Coleman, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (422-436). London, UK: Springer. https://doi.org/10.1007/978-1-4471-0

Products make demands of their users which effect their utility and usability. As a result, those users who do not have the capability to use the product are denied access to it. For example, a kettle that is so heavy that a weaker user cannot lift i... Read More about Quantifying Design Exclusion.

Assessment for inclusive design (2003)
Book Chapter
Cardoso, C., Keates, S., & Clarkson, J. (2003). Assessment for inclusive design. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (458-477). London: Springer. https://doi.org/10.1007/978-1-4471-0

Many designers view the process of design as primarily creative and informal. They often rely heavily on their intuitive response to the design problem when developing a design solution. As such, without an explicit effort to address the needs of the... Read More about Assessment for inclusive design.