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All Outputs (189)

Comparing product assessment methods for inclusive design (2004)
Presentation / Conference Contribution
Cardoso, C., Keates, S., & Clarkson, P. J. (2004). Comparing product assessment methods for inclusive design. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world (31-40). https://doi.org/10.1007/978-0-85729-372-5_

New emerging technologies and increasingly competitive design markets are strategically planned to satisfy ’mainstream’ consumer needs. However, two population trends seem to have been ignored by this mainstream market perception: first, the economic... Read More about Comparing product assessment methods for inclusive design.

Movement time prediction for tasks assisted by force-feedback (2004)
Presentation / Conference Contribution
Hwang, F., Keates, S., Langdon, P. M., & Clarkson, P. J. (2004). Movement time prediction for tasks assisted by force-feedback. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Design for a more inclusive world (143-152). https://doi.org/10.10

Movement plays an integral role in human-computer interaction. In particular, mouse movements can occupy as much as 65% of the time spent interacting with a graphical user interface (Johnsonet al 1993). However, for users with impaired motion, sympto... Read More about Movement time prediction for tasks assisted by force-feedback.

New cognitive capability scales for inclusive product design (2004)
Presentation / Conference Contribution
Langdon, P. M., Keates, S., & Clarkson, P. J. (2004). New cognitive capability scales for inclusive product design. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Design for a more inclusive world (59-68). https://doi.org/10.1007/978-0-85729

Existing capability scales, such as that of the UK Office of National Statistics (ONS) are based on a practitioner defined concept of intellectual function that is not compatible with current psychology. This chapter addresses the design requirements... Read More about New cognitive capability scales for inclusive product design.

Preface (to Designing a more inclusive world) (2004)
Presentation / Conference Contribution
Keates, S., & Clarkson, J. (2004). Preface (to Designing a more inclusive world). In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world (v-vi). https://doi.org/10.1007/978-0-85729-372-5

Designing inclusively is no longer an option for companies. It is a business essential. Global populations are getting older, legislation is increasingly prohibitive of unnecessary exclusion and consumer attitudes are beginning to change. Exclusivity... Read More about Preface (to Designing a more inclusive world).

Countering design exclusion: an introduction to inclusive design (2004)
Book
Keates, S. L., & Clarkson, J. (2004). Countering design exclusion: an introduction to inclusive design. London: Springer. https://doi.org/10.1007/978-1-4471-0013-3

Inclusive design, universal design and universal access are long standing, familiar terms with clear and laudable goals. However, their teaching and industrial uptake has been very limited. Many products still exclude users unnecessarily for reasons... Read More about Countering design exclusion: an introduction to inclusive design.

Designing a more inclusive world (2004)
Presentation / Conference Contribution
(2004). Designing a more inclusive world. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world. https://doi.org/10.1007/978-0-85729-372-5

Designing inclusively is no longer an option for companies. It is a business essential. Global populations are getting older, legislation is increasingly prohibitive of unnecessary exclusion and consumer attitudes are beginning to change. Exclusivity... Read More about Designing a more inclusive world.

Inclusive design in practice - developing a new British Standard (2004)
Presentation / Conference Contribution
Coleman, R., Clarkson, P. J., & Keates, S. (2004, December). Inclusive design in practice - developing a new British Standard. Paper presented at Designing for the 21st Century III, Rio de Janeiro, Brazil

No abstract available.

Mouse movements of motion-impaired users: a submovement analysis (2004)
Presentation / Conference Contribution
Hwang, F., Keates, S., Langdon, P., & Clarkson, J. (2004). Mouse movements of motion-impaired users: a submovement analysis. In J. A. Jacko, & A. Sears (Eds.), ASSETS 04 : the Sixth International ACM SIGACCESS Conference on Computers and Accessibility (10

Understanding human movement is key to improving input devices and interaction techniques. This paper presents a study of mouse movements of motion-impaired users, with an aim to gaining a better understanding of impaired movement. The cursor traject... Read More about Mouse movements of motion-impaired users: a submovement analysis.

Design for participation: providing access to e-information for older adults (2004)
Journal Article
Keates, S., Clarkson, P. J., & Robinson, P. (2004). Design for participation: providing access to e-information for older adults. Universal Access in the Information Society, 3(2), 149-163. https://doi.org/10.1007/s10209-004-0093-y

Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion... Read More about Design for participation: providing access to e-information for older adults.

'Discounted' user research for inclusive design. (2004)
Presentation / Conference Contribution
Dong, H., Keates, S., Clarkson, J., & Cassim, J. (2004, March). 'Discounted' user research for inclusive design. Paper presented at Proceedings of HEAT: Home and Electronic Assistive Technology Workshop, York, UK

Paper presented as part of the Short papers session 2: Methods and tools.

The prevalence of functional impairment in Great Britain (2003)
Book Chapter
Clarkson, J., Dong, H., & Keates, S. (2003). The prevalence of functional impairment in Great Britain. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (360-371). London: Springer. https://doi.or

The general lack of awareness of the wider range of end-user capabilities often results in inconsiderate design that excludes many users, especially older users and users with disabilities. There is a need for designers to understand both the nature... Read More about The prevalence of functional impairment in Great Britain.

Design exclusion (2003)
Book Chapter
Keates, S., & Clarkson, J. (2003). Design exclusion. In J. Clarkson, R. Coleman, S. Keates, & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population (88-107). London: Springer. https://doi.org/10.1007/978-1-4471-0001-0_6

While inclusive design and universal design are commonly accepted as good design aims, this chapter discusses the merits of focusing on design exclusion. The concept of design exclusion is particularly powerful because identifying why and how end-use... Read More about Design exclusion.

Identifying design exclusion: a review of assessment methods (2003)
Presentation / Conference Contribution
Cardoso, C., Keates, S., & Clarkson, J. (2003). Identifying design exclusion: a review of assessment methods. In Conference Proceedings on An International Conference on Inclusive Design for Society and Business

It is often the case that informal and intuitive approaches to usability evaluation produce designs that overlook the needs, wants and aspirations of a wide range of consumers across diverse populations. The result is people of all ages being disadva... Read More about Identifying design exclusion: a review of assessment methods.

Supporting the adoption of inclusive design practices (2003)
Presentation / Conference Contribution
Keates, S., & Clarkson, J. (2003). Supporting the adoption of inclusive design practices. In Conference Proceedings on An International Conference on Inclusive Design for Society and Business

It is known that many people are being excluded unnecessarily from using products and services and that this exclusion often arises because the designers have not taken the end-users into account fully. There are clear knowledge gaps that need to be... Read More about Supporting the adoption of inclusive design practices.

UK and US industrial perspectives on inclusive design (2003)
Presentation / Conference Contribution
Dong, H., Keates, S., & Clarkson, J. (2003). UK and US industrial perspectives on inclusive design. In Conference Proceedings on International Conference on Inclusive Design and Communications (INCLUDE 2003)

Inclusive design and its US counterpart universal design present opportunities and challenges to industry. However, despite the motivations for adoption of more inclusive design practices, industry has been slow to adopt them (Keates and Clarkson, 20... Read More about UK and US industrial perspectives on inclusive design.

User capabilities and product demands (2003)
Presentation / Conference Contribution
Clarkson, J., & Keates, S. (2003). User capabilities and product demands. In Conference Proceedings on International Conference on Inclusive Design and Communications (INCLUDE 2003)

Currently, 1000 million of the world population have a noticeable degree of functional impairment. It is well established that impairments such as hearing, vision and reduced motor capability are of a degenerative nature and associated with increasin... Read More about User capabilities and product demands.

A framework for minimising design exclusion (2003)
Presentation / Conference Contribution
Clarkson, P. J., & Keates, S. (2003). A framework for minimising design exclusion. In Conference Proceedings on International Conference on Inclusive Design and Communications (INCLUDE 2003)

It is known that many products are not accessible to large sections of the population since designers instinctively focus on providing the necessary utility for someone matching their own physical and skill capabilities (Cooper, 1999). They are eithe... Read More about A framework for minimising design exclusion.

Inclusive design: A balance between product demands and user capabilities (2003)
Presentation / Conference Contribution
Clarkson, P. J., & Keates, S. (2003). Inclusive design: A balance between product demands and user capabilities. In ASME 2003 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference: 15th Internation

The world population is aging and the number of people who are experiencing a loss of functional capability is also on the increase. There is a need to design ?inclusive? products to accommodate this wider range of capabilities and to develop metrics... Read More about Inclusive design: A balance between product demands and user capabilities.

Temporal context and the recognition of emotion from facial expression (2003)
Presentation / Conference Contribution
Kaliouby, R. E., Robinson, P., & Keates, S. (2003). Temporal context and the recognition of emotion from facial expression. In C. Stephanidis, & J. Jacko (Eds.), HCI International 2003 Proceedings: Human-Computer Interaction: Theory and Practice. Part II

Facial displays are an important channel for the expression of emotions and are often thought of as projections or ?read out? of a person?s mental state. While it is generally believed that emotion recognition from facial expression improves with con... Read More about Temporal context and the recognition of emotion from facial expression.