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All Outputs (11)

Knowledge networking in a public service agency: contextual challenges and infrastructure issues. (2008)
Book Chapter
Davenport, E., & Rasmussen, L. (2008). Knowledge networking in a public service agency: contextual challenges and infrastructure issues. In T. K. Srikantaiah, & M. Koenig (Eds.), Knowledge Management in Practice: Connections and Context (445-462). Information Today, Inc

The chapter presents a study of knowledge networking in a public sector agency (PuSA) in the UK, where a number of knowledge management initiatives have been introduced since the inception of the UK ‘Modernising government’ programme of 1999. PuSa is... Read More about Knowledge networking in a public service agency: contextual challenges and infrastructure issues..

Where and When was Knowledge Managed? (2007)
Book Chapter
Davenport, E., & Horton, K. (2007). Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management (171-185). Springer. https://doi.org/10.1007/3-540-71011-6_7

The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality.
The objective of the project was to improve the configuration and delivery of resources for... Read More about Where and When was Knowledge Managed?.

Technology to support participatory democracy. (2002)
Book Chapter
Macintosh, A., Davenport, E., Malina, A., & Whyte, A. (2002). Technology to support participatory democracy. In Å. Grönlund (Ed.), Electronic Government: design, applications and management (226-248). Idea Group Publishing. https://doi.org/10.4018/978-1-930708-19-8.ch011

This chapter focuses on the development, application and impact of information and communication technology on civic representation and participation in the democratic process. Governments, at local and national levels, need to restore public confide... Read More about Technology to support participatory democracy..

The citation network as a prototype for representing trust. (2000)
Book Chapter
Davenport, E., & Cronin, B. (2000). The citation network as a prototype for representing trust. In B. Cronin, & H. B. Atkins (Eds.), The Web of knowledge: a Festschrift in honor of Eugene Garfield (517-534). Information Today Inc

Knowledge management in higher education. (2000)
Book Chapter
Cronin, B., & Davenport, E. (2000). Knowledge management in higher education. In G. Bernbom (Ed.), Information Alchemy: The Art and Science of Knowledge Management (25-42). Jossey-Bass

Partner Lens (PaL): work in progress on social browsers. (1999)
Book Chapter
Davenport, E., Buckner, K., Whyte, A., & Gillham, M. (1999). Partner Lens (PaL): work in progress on social browsers. In B. Fields, & P. Wright (Eds.), Design for collaboration: communities constructing technology (1-7). Department of Computer Science, University of York

Private sector information work. (1997)
Book Chapter
Davenport, E., & Cano, V. (1997). Private sector information work. In J. Feather, & M. Line (Eds.), Information and Library Work Worldwide. Bowker Saur