Skip to main content

Research Repository

Advanced Search

Technology to support participatory democracy.

Macintosh, Ann; Davenport, Elisabeth; Malina, Anna; Whyte, Angus


Ann Macintosh

Elisabeth Davenport

Anna Malina

Angus Whyte




This chapter focuses on the development, application and impact of information and communication technology on civic representation and participation in the democratic process. Governments, at local and national levels, need to restore public confidence and interest in the democratic process. They need to improve the turn out at elections and, importantly, they need to address the underlying sense that, except during election campaigns, the views of the public are not actively sought or, importantly, listened to and taken into account. This chapter gives practical guidance on how parliaments and governments can develop, apply and manage information and communication technology (ICT) to address this concern and to support the public to participate in setting agendas, establishing priorities and making policies–to strengthen public understanding and participation in democratic decision making. However, the question is still unanswered as to whether ICT will enable more open, democratic and effective government. In this chapter we will explore this question and consider the positive and negative affects of technology on the democratic process.


Macintosh, A., Davenport, E., Malina, A., & Whyte, A. (2002). Technology to support participatory democracy. In Å. Grönlund (Ed.), Electronic Government: design, applications and management (226-248). Idea Group Publishing.

Publication Date 2002
Deposit Date Jul 6, 2010
Peer Reviewed Peer Reviewed
Pages 226-248
Book Title Electronic Government: design, applications and management
ISBN 9781930708198
Keywords teledemocracy; technology; democracy; information; communication; government; elections;
Public URL
Publisher URL

Whoops, looks like something went wrong.