Navigating information space: web site design and lessons from the built environment. (2006)
Journal Article
Benyon, D. (2006). Navigating information space: web site design and lessons from the built environment. PsychNology journal, 4, 7-24

The Web is the archetypal information space but even on a well designed site it can be difficult to find all the information you need. It is impossible to design a site so that all the information needs of all the users of the site are satisfied on a... Read More about Navigating information space: web site design and lessons from the built environment..

Tutorial chat: a case study of synchronous communication in a learning environment. (2006)
Journal Article
Rutter, M. (2006). Tutorial chat: a case study of synchronous communication in a learning environment. ALT-J : Association for Learning Technology journal, 14, 169-181. https://doi.org/10.1080/09687760600668594

This case study describes the use of a web-based synchronous chat application, run during computing tutorials. The chat room was moderated by a paid demonstrator, who assisted and encouraged students whenever possible. Most of the discussion was ba... Read More about Tutorial chat: a case study of synchronous communication in a learning environment..