Towards an account of intuitiveness (2008)
Journal Article
Turner, P. (2008). Towards an account of intuitiveness. Behaviour and Information Technology, 27, 475-482. https://doi.org/10.1080/01449290701292330

Intuitive systems are usable systems. Design guidelines advocate intuitiveness and vendors claim it - but what does it mean for a user interface, interactive system, or device to be intuitive? A review of the use of the term 'intuitive' indicates tha... Read More about Towards an account of intuitiveness.

Being-with: a study of familiarity (2008)
Journal Article
Turner, P. (2008). Being-with: a study of familiarity. Interacting with Computers, 20, 447-454. https://doi.org/10.1016/j.intcom.2008.04.002

How people learn to use an interactive device has always been an important field of research in human-computer interaction (HCI). The theoretical bases of which have ranged from the traditional cognitive perspectives through situated learning to coll... Read More about Being-with: a study of familiarity.