Outputs (465)

Customer journey mapping (2011)
Report
Cruickshank, P. (2011). Customer journey mapping

Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document places the customer journey mapping (CJM) process in the context of custom... Read More about Customer journey mapping.

Mobile apps for bus users in Edinburgh (2011)
Report
Cruickshank, P. (2011). Mobile apps for bus users in Edinburgh

Edinburgh and its surrounding area are well served by an efficient bus network. The City of Edinburgh Council (CEC) have worked with the locally owned bus company (Lothian Buses) and a system supplier (INEO Systrans) to deliver real-time information... Read More about Mobile apps for bus users in Edinburgh.

Your library: supporting mobile users in Edinburgh (2011)
Report
Cruickshank, P. (2011). Your library: supporting mobile users in Edinburgh

The Library and Information Services department of the City of Edinburgh Council has been extending its service provision for citizens and engaging with the wider community. This case study shows how it has made innovative use of services and applica... Read More about Your library: supporting mobile users in Edinburgh.

Co-design in Smart Cities (2011)
Report
Cruickshank, P., & Deakin, M. (2011). Co-design in Smart Cities

This report brings together the different experiences and perspectives of Smart Cities partners who have used different forms of co-design. These are then linked to the findings from an evaluation of co-design in Smart Cities that was carried out by... Read More about Co-design in Smart Cities.

Understanding the “e‐petitioner” (2011)
Journal Article
Cruickshank, P., & Smith, C. (2011). Understanding the “e‐petitioner”. Transforming government: people, process and policy, 5(4), 319-329. https://doi.org/10.1108/17506161111173577

Purpose: This article considers the ways in which large-scale e-participation projects can be evaluated. It argues that existing evaluation approaches can be improved upon by taking a closer look at the characteristics of the users of such systems, b... Read More about Understanding the “e‐petitioner”.

The embedded intelligence of smart cities (2011)
Journal Article
Deakin, M. (2011). The embedded intelligence of smart cities. Intelligent Buildings International, 3(3), 189-197. https://doi.org/10.1080/17508975.2011.579340

This article offers an extensive review of Mitchell's thesis on the transition from the city of bits to e-topia and finds it wanting. It suggests that the problems encountered with the thesis lie with the lack of substantive insight it offers into th... Read More about The embedded intelligence of smart cities.

Book review of "The critical assessment of research: traditional and new methods of evaluation". (2011)
Journal Article
Hall, H. (2011). Book review of "The critical assessment of research: traditional and new methods of evaluation". Library & Information Science Research, 33(3), 256. https://doi.org/10.1016/j.lisr.2011.04.002

Strengthening the links between research and practice: the Research in Librarianship - Impact Evaluation Study (RiLIES) (2011)
Presentation / Conference Contribution
Hall, H. (2011, December). Strengthening the links between research and practice: the Research in Librarianship - Impact Evaluation Study (RiLIES). Paper presented at Online 2011

The Research in Librarianship – Impact Evaluation Project (RiLIES – pronounced “realise”) completed in August 2011 explored the extent to which funded librarianship research projects influence library practice in the UK. Of particular interest in the... Read More about Strengthening the links between research and practice: the Research in Librarianship - Impact Evaluation Study (RiLIES).

UK library and information science research matters (2010)
Journal Article
Hall, H. (2011). UK library and information science research matters. Library and Information Science Research, 33(1), 89-91. https://doi.org/10.1016/j.lisr.2010.06.001

The Library and Information Science (LIS) Research Coalition was established in 2009 to address UK LIS research matters. This description of the Coalition discusses its formation, goals, work to date, and future plans.

The rationale for the DREaM: Developing Research Excellence and Methods Project (2011)
Journal Article
Hall, H., Kenna, S., & Oppenheim, C. (2011). The rationale for the DREaM: Developing Research Excellence and Methods Project. Library and information research, 35(110), 43-49

The article describes the background to the development of the DREaM project, which is aimed at expanding the range of skills of UK-based researchers in the LIS field, and at developing a network of active researchers, both in academia and amongst LI... Read More about The rationale for the DREaM: Developing Research Excellence and Methods Project.

HUWY D7.4 Results (2011)
Report
Kimpeler, S., Lehner, C., Lindner, R., Pruulmann-Vengerfeldt, P., & Taylor-Smith, E. (2011). HUWY D7.4 Results. Edinburgh: European Community

HUWY (Hub Websites for Youth Participation) was an eParticipation Preparatory Action project, which piloted a distributed (networked) discussion. The pilot ran in Estonia, Germany, Ireland and the UK. HUWY aimed to find good ways to support groups of... Read More about HUWY D7.4 Results.

Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis. (2011)
Journal Article
Lumsden, J., Hall, H., & Cruickshank, P. (2011). Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis. Journal of Information Science, 37(3), 246-253. https://doi.org/10.1177/0165551511401804

Ontology development is considered to be a useful approach to the design and implementation of interoperable systems. This literature review and commentary examines the current state of knowledge in this field with particular reference to processes i... Read More about Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis..

Youth participation through distributed discussion. (2011)
Presentation / Conference Contribution
Pruulmann-Vengerfeldt, P., Taylor-Smith, E., & Kimpeler, S. (2011, September). Youth participation through distributed discussion. Paper presented at 5th International Conference on Theory and Practice of Electronic Governance

The paper describes an eParticipation project, piloted in four EU countries: Estonia, Germany, Ireland and the UK. HUWY, Hub Websites for Youth Participation, was an initiative where young people were invited to think about current and future problem... Read More about Youth participation through distributed discussion..

HUWY D7.3. Sustainability and Scalability Plan.
Report
Taylor-Smith, E., Gibson, G., Kimpeler, S., O'Kane, F., McCusker, P., Rößler, A., & Visnapuu, T. (2011). HUWY D7.3. Sustainability and Scalability Plan. Edinburgh: European Commission

The HUWY project is piloting a distributed discussion model for eParticipation in which young people?s discussions, on Internet policy issues, are networked together by “hub” websites. The HUWY pilot ran in Estonia, Germany, Ireland and the UK betwee... Read More about HUWY D7.3. Sustainability and Scalability Plan..

HUWY D6.2. User engagement report
Report
Taylor-Smith, E., Pruulmann-Vengerfeldt, P., & Visnapuu, T. (2011). HUWY D6.2. User engagement report

The User Engagement Report assesses HUWY project?s success in engaging its two main user groups: young people and policy-makers. 1. Did the HUWY project achieve its objectives in engaging young people? What were the affects of that engagement? 2. Pol... Read More about HUWY D6.2. User engagement report.

HUWY D6.1. engagement and impact criteria.
Report
Taylor-Smith, E., Pruulmann-Vengerfeldt, P., Visnapuu, T., Vister, B., & Kimpeler, S. (2011). HUWY D6.1. engagement and impact criteria

This deliverable describes the methodology that will be used for the HUWY evaluation process in all 4 participating countries. It records the basis of the model, in terms of established eParticipation evaluation techniques, and the triangulation of e... Read More about HUWY D6.1. engagement and impact criteria..

Tracing innovation: an activity theoretical approach. (2011)
Presentation / Conference Contribution
Wiegel, V. (2011). Tracing innovation: an activity theoretical approach. In ECIS 2011 Proceedings

This paper argues that tracing the diffusion of innovation is a challenging endeavour. The difficulty is that an innovation comes into existence as a cognitive and inter-personal idea and transforms over time into tangible and material manifestation.... Read More about Tracing innovation: an activity theoretical approach..

From triviality to business tool: the case of Twitter in library and information services delivery. (2010)
Journal Article
Loudon, L., & Hall, H. (2010). From triviality to business tool: the case of Twitter in library and information services delivery. Business Information Review, 27(4), 236-241. https://doi.org/10.1177/0266382110390480

This article evaluates microblogging in general, and Twitter in particular, as a professional tool in library and information services provision. It draws on the findings of a study completed in 2010 based on survey and interview responses of over 30... Read More about From triviality to business tool: the case of Twitter in library and information services delivery..

Considering Rich Pictures (2010)
Presentation / Conference Contribution
Berg, T. (2010). Considering Rich Pictures. . Manuscript submitted for publication

A structured evolution of the rich picture. (2010)
Presentation / Conference Contribution
Berg, T. (2010, January). A structured evolution of the rich picture. Presented at Operational Research Conference (YOR52)