From triviality to business tool: the case of Twitter in library and information services delivery.

Loudon, Lynn; Hall, Hazel

Abstract

This article evaluates microblogging in general, and Twitter in particular, as a professional tool in library and information services provision. It draws on the findings of a study completed in 2010 based on survey and interview responses of over 300 librarian participants.

Citation

Loudon, L., & Hall, H. (2010). From triviality to business tool: the case of Twitter in library and information services delivery. Business Information Review, 27(4), 236-241. https://doi.org/10.1177/0266382110390480

• Journal Article Type: Article
• Online Publication Date: Jan 6, 2011
• Publication Date: Dec 1, 2010
• Deposit Date: Jan 27, 2011
• Publicly Available Date: May 16, 2017
• Journal: Business Information Review
• Print ISSN: 0266-3821
• Electronic ISSN: 1741-6450
• Publisher: SAGE Publications
• Peer Reviewed: Peer Reviewed
• Volume: 27
• Issue: 4
• Pages: 236-241
• DOI: https://doi.org/10.1177/0266382110390480
• Keywords: Information services; libraries; microblogging; social software; Twitter
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/3924
• Publisher URL: http://dx.doi.org/10.1177/0266382110390480
• Contract Date: May 16, 2017