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From triviality to business tool: The case of Twitter in library and information services delivery

Loudon, Lynn; Hall, Hazel

Authors

Lynn Loudon

Hazel Hall



Abstract

This article evaluates microblogging in general, and Twitter in particular, as a professional tool in library and information services provision. It draws on the findings of a study completed in 2010 based on survey and interview responses of over 300 librarian participants.

Citation

Loudon, L., & Hall, H. (2010). From triviality to business tool: The case of Twitter in library and information services delivery. Business Information Review, 27(4), 236-241. https://doi.org/10.1177/0266382110390480

Journal Article Type Article
Online Publication Date Jan 6, 2011
Publication Date 2010-12
Deposit Date Jan 27, 2011
Publicly Available Date May 16, 2017
Journal Business Information Review
Print ISSN 0266-3821
Electronic ISSN 1741-6450
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
Volume 27
Issue 4
Pages 236-241
DOI https://doi.org/10.1177/0266382110390480
Keywords Information services; libraries; microblogging; social software; Twitter
Public URL http://researchrepository.napier.ac.uk/id/eprint/3924
Contract Date May 16, 2017

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From triviality to business tool: the case of Twitter in library and information services delivery (accepted version) (111 Kb)
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