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From triviality to business tool: the case of Twitter in library and information services delivery.

Loudon, Lynn; Hall, Hazel


Lynn Loudon

Hazel Hall


This article evaluates microblogging in general, and Twitter in particular, as a professional tool in library and information services provision. It draws on the findings of a study completed in 2010 based on survey and interview responses of over 300 librarian participants.

Journal Article Type Article
Online Publication Date Jan 6, 2011
Publication Date Dec 1, 2010
Deposit Date Jan 27, 2011
Publicly Available Date May 16, 2017
Journal Business Information Review
Print ISSN 0266-3821
Electronic ISSN 1741-6450
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
Volume 27
Issue 4
Pages 236-241
Keywords Information services; libraries; microblogging; social software; Twitter;
Public URL
Publisher URL
Contract Date May 16, 2017


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